There was quite a bit of hair on the ledge under the shower and all over the provided soaps/shampoo. That was very off-putting.

Decorated nicely. We were brought up a crib right away.

Stayed in April 2024

Breakfast

Cleanliness

Stayed in April 2024

Location, breakfast, and comfort.

Stayed in September 2023

for a Marriot very low standard. Old...needs a new look.

Good location.

Stayed in August 2023

train horns all night

staff excellent and accommodating

Stayed in October 2022

Woke up with a sore neck, either the pillow or bed didn't agree with me

Enjoyed the room and a hot breakfast

Stayed in October 2022

Bath liquid soap was empty.g

Good breakfast Clean room. Friendly staff.

Stayed in September 2022

Jets on the whirlpool were not working properly and that was one reason we chose to stay there.

Stayed in April 2022

My bathroom light did not work

Stayed in May 2022

Pool had water puddles all over the cement. Noone could stand without getting shoes wet. Hot tub waS half full and cold. No towels kept in pool area.

Breakfast and room were great.

Stayed in March 2022

Friendly staff

Stayed in February 2022

Pool is VERY small. There was some teens that came in and with 6 of them, our 3 little girls were quickly overwhelmed and we left. A microwave in the room would also be nice.

Breakfast was the best part of the stay. Lots of options. I was very excited to see a non dairy milk option our first morning but second morning that was not available. Staff was very helpful.

Stayed in February 2022

The hotel had some unfortunate issues during my stay. The first night the fire alarm system maul-functioned and went off at 4:30am for about 5 minutes. Scared me awake. Which made my work day very unpleasant. Next day around 2:45pm I came back for a nap and the pool overflowed and water was all over the main hallway. The floor is a smooth marble so it was very hazardous to make it to the elevator or stairs. They where trying to clean it up, but it was about an inch or two of water. Then that evening they lost power at 10pm. I understand things happen and know most of these are out of their control. But they didn’t even offer a discount or anything when I talked to the front desk. Unfortunately for me my stay wasn’t very pleasant as the primary purpose was to be rested for work.

The staff was very nice and the room was clean.

Stayed in October 2021

This review has been hidden because it doesn't meet our guidelines.

No washcloths or hand towels in room. Lady that was working the evening shift was very rude. Didn’t obviously like her job. When asked her for washcloths and hand towels she said to ask the maids cleaning room because she wasn’t in charge of them. Air conditioning smelled musty. Lock on door did not lock. Lobby and elevator extremely warm.

Beds comfortable and room clean. When I checked in the young lady at the front desk was very polite. Also gentleman who was working late shift at the desk was very helpful and kind.

Stayed in August 2021

It was clean and comfortable. Breakfast was delicious! WiFi worked great. Big tv too!!

Stayed in April 2024

Room smeelled like wet animals Jets in hot tub didn’t work Staff wouldn’t bring us towels to pool or Too our room.

Stayed in March 2024

I went to the Fairfield inn & suites as a getaway mainly to sit in the hot tub for a few hours because of my terrible muscle aches in my body from being sick and being at work for way too long most days. As soon as I sat down into the hot tub I looked at the water and I saw that there was tons of bacteria and just chunky stuff and short hairs floating in the water was just as constant film on top of the water is absolutely disgusting the hot tub was filthy dirty and gross.

I left within the first hour of being at this location I did not stay overnight and I did not stay for breakfast.

Stayed in March 2024

The bathroom could have been cleaner. The bottom of the tub had some pretty gross stuff on it. Because of my handicap it would be useful to have a recliner in the room as many other hotels do.

We stayed at your hotel because my husband had early AM outpatient surgery. We had anticipated having to stay 2 additional nights because of the impending storm. But we were able to leave before the storm. However, because of the surgery, my husband could not carry our luggage, and I am handicapped. The maintenance guy, Albert, was a HUGE help and assisted us so graciously. He deserves recognition and a raise! Also, thanks to Albert, he contacted the boss about refunding points due to extenuating circumstances, and she agreed. What kind people!

Stayed in January 2024

Location.

Stayed in January 2024

The 2nd floor, and the room smelled like marijuana and Cigarettes. If it wasn't after midnight I would have left. They charged me $133 ish for the room and later charged me another $280 for the stink that was already there. I don't smoke weed. I can't stand the smell of it. I had to sleep with the window open it stunk so bad! I complained to the front desk and they told me I could contact a manger. Well guess what the manager will never call you back and is never there when you call. I tried to dispute it through my bank but motels have a loop whole, basically you can't. Don't stay in this hotel unless you don't mind the smell and getting charged triple the amount.

Stayed in November 2023

We stayed the first night in room 302 on 5/25/23. The carpet was dirty and needed vacuuming. The air conditioner was extremely loud, and made sleeping problematic. The shower/tub/bathroom didn't have any shampoo, conditioner, or body wash. Someone had tried to force the room window open, and the track was broken. There were no towels in the pool hot tub area. The second night we stayed in room 101 on 5/27/23. The sink was broken/cracked in the bathroom. We were charged $133.28 for the first night, and $185.92 for the second night. We were told that the room rate was the same when we booked the rooms. Why were we charged $52.64 more for the second night. Had we known that we would have stayed elsewhere. Deceptive business practices for sure. Will be the last time we stay there.

The staff was friendly and helpful, the breakfast was good. We like the coffee between meals.

Stayed in May 2023

The beds weren't super comfortable, but it was a good time still!

The pool/hot tub was a fantastic time for my family we had a lot of fun! The rooms were clean, breakfast was delicious, and the staff were very nice!

Stayed in May 2023

Very comfortable room at a good price.

Stayed in May 2023