1515 South University Avenue, Provo, UT 84601, United States
#14 of 18 hotels in Provo
Guests' ChoiceBased on 71 hotel reviews
7.4Cleanliness
7.7
Comfort
7.7
Location
8.3
Facilities
7.5
Staff
8.1
Value for money
7.2
Free WiFi
8.3
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Showing 1 – 25
Reviewed: 17 April 2024
Barbara
United StatesUse two people to help with breakfast.
Breakfast was okay. Many people used up foood and one server was not enough.
Stayed in April 2024
Reviewed: 8 November 2023
Elliott
CanadaBreakfast was late, slow and average.
Nice and clean with good access.
Stayed in November 2023
Reviewed: 25 October 2023
Marie
CanadaBreakfast was horrible and Internet was not great.
Reasonably renovated
Stayed in October 2023
Reviewed: 26 June 2023
Mark
United KingdomGood clean comfortable room. Decent resturants within easy walking distance.
Stayed in June 2023
Reviewed: 15 May 2023
Heidi
United StatesBreakfast was not great. At all. Food was not stocked, trash was full, tables were dirty.
location is good. Bed was comfortable.
Stayed in May 2023
Reviewed: 28 February 2023
Julie
United Statestoo close to traffic
easy to get to
Stayed in February 2023
Reviewed: 21 February 2023
Bart
United Statespool and hot tub need work
location
Stayed in February 2023
Reviewed: 25 October 2022
Jonathan
United StatesI asked for the empty shower shampoo dispenser to be filled, it never was and there was no evidence the room was ever serviced over the course of four days.
Na
Stayed in October 2022
Reviewed: 11 October 2022
Karen
United Statesroom was cleaned only every other day
great location, easy to park
Stayed in October 2022
Reviewed: 22 August 2022
Jennifer
United StatesI was overcharged even though I had my booking confirmation No water available to purchase. had to go all the way to the gym to get water.
clean
Stayed in August 2022
Reviewed: 30 September 2021
Tracy
United StatesHad a weird smell and didn't seem super clean but maybe because it's run down
Was just okay. Excepted more for a Marriott. Not very kept up and the front desk person was never at the front desk.
Stayed in September 2021
Reviewed: 24 September 2021
Chad
United StatesDated look and feel, room seemed worn, but mostly clean.
Location, and was clean
Stayed in September 2021
Reviewed: 31 July 2021
Skeet
United StatesBathroom had water stain ceiling and water damage on wall and door frame.
Convenient location, easy access and restaurants close by
Stayed in July 2021
Reviewed: 21 May 2021
Leann
United StatesFront desk didn't answer phone when calling to ask questions. wake up call was an hour late
Laundry facility. Large room. Right off interstate. Noon check out
Stayed in May 2021
Reviewed: 18 May 2021
Tailyn
United StatesNo USB chargers in the room.
Very clean. Staff was very polite.
Stayed in May 2021
Reviewed: 7 May 2021
Fay
United StatesThe beds were very hard and the pillows too soft. I was glad I brought my own pillow, but my husband had a rough night. The tub had some rust looking scratches in it, but everything was clean.
Very friendly staff. The breakfast was ok, but with Covid, not everything is up to par. They room had everything we needed. The room was clean, in fact they had just finished cleaning the carpets.
Stayed in May 2021
Reviewed: 28 April 2024
Brazil
United StatesWe paid on line $129 they charged $159 at the desk! Told us we had to pay $10 for the advertised free breakfast! Which was cool to warm for cooked food! Eggs and such! Another $10 for the hot tub and pool which were not working and couldn’t be used! They did tell us because the different hotel across the parking lot would let us use their pool and spa they had to charge us! It was snowing who would walk across the parking lot to swim! It all felt more like a scam than a reputable chain!
The beds were comfortable
Stayed in April 2024
Reviewed: 8 April 2024
Scott
United StatesIt was all fine
We did not eat the breakfast.
Stayed in April 2024
Reviewed: 4 February 2024
Linda
United StatesLocation was central in Provo and close to the Mall and restaurants. Easy on-off the I-15. Left before breakfast was served
Stayed in February 2024
Reviewed: 7 September 2023
Philshatzer
United StatesFront desk person bored and uninterested checking us in. Stayed two nights and room not cleaned, no fresh towels. Continental breakfast limited and eggs must have been prepared early. The rubbery texture was hard to swallow.
Easy parking. Nice clean pool and spa
Stayed in September 2023
Reviewed: 31 August 2023
Frank
United StatesSee answer above, “what did you like”
Location was good for our purposes. Breakfast was good. The room had a mildewed smell, and the carpet was very wet under the sink— which is where the smell emanated from. Bed was fairly comfortable. Bathtub was NOT clean!
Stayed in August 2023
Reviewed: 13 August 2023
Russell
United StatesWish the breakfast was bigger, but not a complaint
Location, cleanliness and staff
Stayed in July 2023
Reviewed: 8 August 2023
Anne
United StatesLaundry facilities were inoperable.
Lili on the front desk was the best.
Stayed in August 2023
Reviewed: 29 March 2023
Susan
United StatesCarpet was dirty, tub faucet continually dripped, more sound proofing needed. I could hear neighbor snoring, doors slamming continually.
Breakfasts were fine. Good variety of food.
Stayed in March 2023
Showing 1 – 25
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