43919 20th Street West, Lancaster, 93536, United States
#2 of 13 hotels in Lancaster
Guests' ChoiceBased on 94 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
8.9
Facilities
9.4
Staff
9.3
Value for money
9.0
Free WiFi
10.0
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End of dialog contentReviewed: 14 June 2024
Mary
United StatesNothing, it was all great.
The staff was extremely helpful and friendly. I loved the cleanliness and the water pressure in the shower.
Stayed in June 2024
Reviewed: 23 May 2024
Memory
United KingdomEverything
Everything
Stayed in May 2024
Reviewed: 17 May 2024
Robert
United StatesWe had no problems.
Food was very good. We were treated very well during our stay.
Stayed in April 2024
Reviewed: 16 May 2024
Robert
United StatesThe quietness and the cleanliness. The room was big and it didn’t look like a hotel room it looked like a regular room. The clerk was so wonderful I didn’t get her name but she was so nice and polite.
Stayed in May 2024
Reviewed: 11 May 2024
Mario
United StatesThe location was quiet and front dest was very nice
It was very nice but didnt get a chance to go to breakfast
Stayed in April 2024
Reviewed: 11 May 2024
Bill
United StatesNothing
Google Bill Altaffer
Stayed in April 2024
Reviewed: 18 April 2024
Melanie
United Statesnothing really, it was great
staff was friendly, room was clean! deff will come again
Stayed in February 2024
Reviewed: 17 April 2024
Sarah
United StatesNoise
Cleanness
Stayed in April 2024
Reviewed: 29 March 2024
Richard
United StatesThe pool was indoor and could use after dark?
Breakfast was great and the choices were great
Stayed in March 2024
Reviewed: 25 March 2024
Saul
United StatesHonestly there wasn't nothing I didn't like
I enjoyed since the moment we walked in and staff was extremely friendly
Stayed in March 2024
Reviewed: 18 March 2024
Stacy
United StatesI could hear the door close next door to me. It was loud.
Very clean room. Good soundproof room.
Stayed in March 2024
Reviewed: 16 March 2024
David
United StatesI was unable to get back into the room after taking my bags to my car prior to check-out. After going back and forth from my room on the 3rd floor and the lobby a couple of times to reset the key, they told me that they had to work on the mechanism. I was planning on relaxing for the last hour, with a cup of coffee and some TV. The worst part is that I use an oxygen concentrator, which was still in the room. I ended up sitting in the lobby for around half an hour. Wasn't happy, but the front desk employee and maintenance staff tried their best.
Nice and comfortable room. Nice separate living room area. Two large flat screen TVs. Air conditioning worked great and was self controlled. Plenty of towels.
Stayed in March 2024
Reviewed: 5 March 2024
Gilmore
United StatesNOTHING
VERY GOOD, GOOD SELECTIONS
Stayed in March 2024
Reviewed: 4 March 2024
Carolyn
United StatesBig screen tv in reception with Fox News. Very disturbing and offensive-Room layout with bathroom door opening the wrong way.
New, clean, comfortable beds
Stayed in February 2024
Reviewed: 2 March 2024
Haseena
United StatesN/A
Clean and easy check in. Staff are really friendly and helpful.
Stayed in February 2024
Reviewed: 20 December 2023
Betty
United StatesIt was centrally located
Stayed in November 2023
Reviewed: 30 November 2023
B
CanadaNothing!
Excellent service!
Stayed in November 2023
Reviewed: 15 November 2023
Mark
United StatesBreakfast could have included more choices.
Stayed in November 2023
Reviewed: 30 October 2023
Karla
United StatesVery clean, good breakfast, quiet
Stayed in October 2023
Reviewed: 21 October 2023
Reba
United StatesThe lack of storage in the room. There was not enough drawer space or closet space for 3 people. And because of the newness of the facility there were not enough individuals to perform the housekeeping service in the rooms each day; it was every four days (we were there for nine days). From my understanding, they were in the process of hiring. By the time this review is posted, they may have completed the hiring process. I also wish that they would have had vending machines by the ice makers located on each floor. Because if you're hungry or thirsty in the middle of the night, you probably will not want to have to go all the way down to the lobby in your pajamas to purchase vending machine items that they have for sale.
It was overall an excellent stay. I can appreciate the kindness of the staff and the cleanliness of the facility. There was plenty of parking. The breakfast was on point. The lobby and the common areas were nice and comfortable with plenty of access to charging and electrical stations. My daughter was able to bring her laptop down to the common area and complete her homework assignments without having to stay in the room. The gym was awesome-complete with everything a person will need for their workout, whether it be yoga, weight training or cardio. There were also separate restroom areas where you could shower after the workout. Not too far from the gym was the pool area which was also nice.
Stayed in September 2023
Reviewed: 9 October 2023
Carol
United StatesLocation was pretty far from where we were visiting but it was still great
Can, quiet, spacious room
Stayed in October 2023
Reviewed: 22 September 2023
Rebecca
United StatesIt has an excellent service and location wise is very very good!
Stayed in September 2023
Reviewed: 14 September 2023
Arthur
United StatesNo issues
Clean
Stayed in September 2023
Reviewed: 7 September 2023
Lindsay
United StatesEverything was great no complaints, maybe the need for 2 waffle makers instead of 1
Rooms clean, breakfast was great
Stayed in September 2023
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