111 West Huron, River North, Chicago, IL 60654, United States
#146 of 179 hotels in Chicago
Guests' ChoiceBased on 2832 hotel reviews
7.6Cleanliness
8.0
Comfort
8.1
Location
9.0
Facilities
7.6
Staff
8.4
Value for money
7.5
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 May 2024
Sad
United KingdomNA
Location was convenient, the hotel room was fine as well. I travelled off peak? So it seemed quiet in the area and the staff were pleasant too :)
Stayed in April 2024
Reviewed: 3 May 2024
Frederick
BelgiumStandard room was pretty small.
Location was perfect for Chicago, also friendly staff.
Stayed in May 2024
Reviewed: 2 May 2024
Vicky
United StatesExcellent Loaction.... A lot of things to do around.
Stayed in April 2024
Reviewed: 30 April 2024
Jordan
BarbadosThe room didn’t have a fridge.
The hotel is located in a short distance to the magnificent mile and shopping area. Also, it’s basically next door to the famous Chicago hotdog restaurant Portillo’s.
Stayed in April 2024
Reviewed: 24 April 2024
Joseph
United StatesTo small of rooms and no fridge
Stayed in April 2024
Reviewed: 24 April 2024
Severa
GhanaGood
Stayed in April 2024
Reviewed: 24 April 2024
Mikhail
United Statestrash bags in the hallway, slow internet
Gym
Stayed in April 2024
Reviewed: 22 April 2024
Kelly
United StatesBroken sink and TV
Good staff, clean rooms, nice lobby
Stayed in April 2024
Reviewed: 22 April 2024
Jasmin
United StatesNo microwave to heat up food, no parking, no valet
It was on a great location
Stayed in April 2024
Reviewed: 20 April 2024
Stephanie
United KingdomLack of tea / coffee facilities in the rooms. Air con a bit loud and air vent needed a clean.
Great location, friendly staff and comfortable beds.
Stayed in April 2024
Reviewed: 20 April 2024
Bruce
United StatesOffered coffee.
Stayed in April 2024
Reviewed: 15 April 2024
Monique
United StatesQueen room is extremely small. There was a lot of street noise coming in from the window. I also kept hitting my shin on the corner of the bed.
Hotel was clean and in a good location.
Stayed in April 2024
Reviewed: 15 April 2024
Binh
United StatesThe room is a bit small
The location
Stayed in March 2024
Reviewed: 15 April 2024
Erica
United StatesJust a little to small
Location was perfect
Stayed in April 2024
Reviewed: 10 April 2024
Peadar
IrelandNo food offerings
Central,clean and quiet
Stayed in March 2024
Reviewed: 8 April 2024
Yuki
United StatesThere isn't a microwave in my room.
Staffs are very kind for foreign people.
Stayed in April 2024
Reviewed: 4 April 2024
Brady
United StatesRooms were kind of tight but nice
Very centralized
Stayed in March 2024
Reviewed: 1 April 2024
Andri
United StatesThe room sizes were on the smaller side. The window had a crack in it. So it seemed like I heard a lot of outside noise. The bed I slept on was worn down.
I did like the google chromecast updates. I was able to cast off of my phone onto the TV with my streaming apps.
Stayed in March 2024
Reviewed: 30 March 2024
Austin
United StatesIssues with extreme levels of weed smell in every hallway, elevator, and even in room. Clientele tends to be trashy. Some would find the atmosphere sketchy.
Great location. Reasonable price.
Stayed in March 2024
Reviewed: 27 March 2024
Ethan
United StatesThe rooms are a bit small, and there's a lack of charging outlets. No affordable parking nearby.
The location was great. The beds were comfortable. The lobby and interior is nice.
Stayed in March 2024
Reviewed: 26 March 2024
Alan
United StatesNothing
Location and value. Beds were comfortable and staff friendly.
Stayed in March 2024
Reviewed: 25 March 2024
Metzger
United StatesRoom was very small, no mini fridge or microwave.
Close to downtown, loads to do.
Stayed in March 2024
Reviewed: 25 March 2024
Michael
CanadaParking is across the street
Excellent location! Friendly staff!
Stayed in February 2024
Reviewed: 22 March 2024
Faybra
United StatesThe room I stayed in had damaged furniture and really dusty window, and curtains. Shower still had previous patron's hair in it.
The location was nice. The staff were helpful. The lobby amenities were good.
Stayed in February 2024
Norderstedt, Germany
Champaign, USA
Grande Prairie, Canada
Koprivshtitsa, Bulgaria
Astigarraga, Spain
Dřevěnice, Czech Republic
St Lucia, South Africa
San Agustin, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content