Customer service

Light bulbs off. Sheets on the beds not clean

Stayed in May 2024

Check in and out was confusing since the emails they sent did not work and the check-in lineup was quite long. The room cleaning was pretty bad, pretty much just made the beds, some days they didn't even replace towels just folded them back. There's a lot of hidden charges.

It's a great central location with nice amenities in the hotel as well, connected to the pool, the LINQ promenade and it's right on the Vegas strip. The hotel room views are nice on the higher floors. You get to see the high rollers and the sphere.

Stayed in May 2024

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Location

Stayed in May 2024

Our bathroom door handle was about to fall off, there is also barely any hot water anytime one of us went to take a shower.

The pool was definitely our favorite part. We did however enjoy our time more so at the family pool versus the 21 and over pool partially because even though it was a warm 86° outside the pool water in the Go pool was absolutely freezing.

Stayed in May 2024

Air conditioner wouldn't shut off

Everything except the AC

Stayed in May 2024

The food court food wasn't very good and was very expensive for what we got.

Beds were very comfortable and the a/c was very quiet.

Stayed in May 2024

The parking garage was inconvenient. The top had open spaces but no elevator access.

Location and room view were great. The couch was comfortable to relax and watch the strip

Stayed in May 2024

hot water wasn’t working the first 2 days :(

hotel is in a great location

Stayed in May 2024

The bathroom. Our sink knobs were broken/loose. Shower water went out onto the floor.

Location to the strip

Stayed in April 2024

The elevators suck!

It was on the strip

Stayed in April 2024

Very smoky

Comfortable room

Stayed in May 2024

Room had basic facilities, lacking coffee/tea amenities. Inconsistent hot water—hot on day 1, lukewarm after. Disappointing.

Great hotel, prime location, close to everything. Good facilities, but expect delays during check-in due to its size. Friendly, helpful staff. Spacious rooms with a view of the strip.

Stayed in May 2024

The room keys were hit or miss in the elevators. Check in lines were extremely long.

Location was great! Close to all the action. We didn’t gamble so I can’t comment on that.

Stayed in May 2024

Pool is a disco pool so if you want to relax by the pool don’t book here. The male receptionist could not find out booking so said it’s been cancelled and said call Booking.com sent me into a tail spin as apparently left with daughter and no room after 11 hr flight. Found a super manager call Sam Li who said guy on reception was new and there should have not been a problem. I suggested that he trains his staff correctly and ensures booked guests are not turned away to fend for themselves.

Great location. Central on strip.

Stayed in May 2024

Booked a King bed in largest room … was given room that had 2 queens and was probably smaller.

Location … price … speed of check-in and check-out

Stayed in May 2024

Smoking people everywhere

The value for money is good. We used the swimming pool.

Stayed in May 2024

Absolutely no hot water in the mornings - I'd read lots of reviews saying that had been an issue recently (it never had been before and this was my 7th visit) but they were all true. Not too bad in the afternoon but by then you're out and about so was not ideal at all.

Stayed in April 2024

Rooms leave a lot to be desired. The carpets need a good cleaning or to be replaced. The bathroom corners in the shower looked like they were growing mold. The AC did not work initially, matenance had to come to fix it.

Good location in the middle of the strip.

Stayed in April 2024

No shower curtain in the bathroom and the faucets did not work well. Parkade never works with room keys regarding in and out access. Elevators also did not work well with room keys.

Good location

Stayed in April 2024

-Dirty room with at least a years worth of Dust Bunnies under front overhang of bed frame -your casino was extremely disappointing . More than half Flamingo gaming tables closed making ME unable to spend my money $$ at My casino... Most of my gambling was at the TRUE 5 Star Cosmopolitan Hotel, with Tons of gaming tables and beautiful chandelier, etc plus l Loved the gaming tables Halloween at Old Las Vegas.l, the last stop on the bus. - Your sliding mirrored closet doors need safety stops. EVERY DAY, at least 2 times/day, my fingers were jammed hard and are bruised (we left your Flamingo 430am, 4/28) - I was disgusted by the peeling, no springs with no filling, OLD& Ugly chaise lounge. It have no support, only PAIN. I sat on it twice over 2 days and each time it push out a nasty fart smell and MY ENTIRE 145LBS Hit the wooden hard base, hurting my L1, L2 and sacrum. My sacrum is bruised green, grey and purple!!! The armless fake leather chair has a small slippery seat with no lumbar support. I SLID and hit your floor HARD, twice and my left and right butt cheeks are also bruised. I only got hurt in the overpriced horrible room at Flamingo. I've never experienced this before at any hotel, motel! I am asking for significant recompense. Otherwise, I see quite a few class action law suits for same as my experience. Sincerely Lisa WeinsteinFlynn

1) The family pool and the party waterfall"pool 2) The animal sanctuary at traction= The few flamingos, 1 pelican, especially the coi, catfish, groupers swimming in an old, looks fake "coi pond with. fake waterfall. 3) Small Casino... I say small because it looked and felt like over half thel gaming tables were CLOSED. Due to too few tables tables of Black

Stayed in April 2024

Door on the bathroom didn't fully work. I tried to go for an early morning swim but the pool wasn't open yet.

Location was really great. We were allowed early check and given the option to upgrade to a nicer room. We enjoyed having a view of the gardens and Sphere.

Stayed in April 2024

Internet was broken in our part the whole stay

Location, food

Stayed in April 2024

The floors in the shower look old and duty,

Stayed in April 2024

the room had no view, it was the roof.

Stayed in April 2024