The parking garage felt unsafe and not very lit. There was a lack of signage and couldn’t even see where your car is as there is very little lighting. As a solo traveler, I didn’t feel safe. I stay at Marriott properties for the reason of feeling safe.

The room was clean and comfortable.

Stayed in March 2024

The room does not have a safebox and the closet was too small to store clothes.

Very comfortable room, good size and very nice decoration

Stayed in March 2024

Water was always cold. couldn't take a shower,

Near to bus stations

Stayed in March 2024

First room had 2 nonworking lights, second has temperamental toilet.

S/b obvios from face questions

Stayed in February 2024

Windows not clean - decor in lobby and general hallways could be updated or better done - prices for snacks at front desk a bit too high

Room comfortable and reasonable- fitness center excellent - connected bar and restaurant both very good - general presentation very good

Stayed in December 2023

I had to take a cold shower because my room didn’t have hot water.

The scenary.

Stayed in December 2023

Mass Turnpike is below the hotel. I can hear cars whizzed past by all night and my room is on 12 floor. The noise gets refine around 3AM. The breakfast was very overpriced. It was a buffet type of breakfast. They should offer free breakfast or charge less. I would come back if it's price well.

My room was great, bed was comfortable, spacious and walk in shower. There is a bar call Social on first floor.

Stayed in November 2023

heating system in 720 didn’t work, elevator,didn’t work when we got there

welcoming friendly staff, clean, location, breakfast

Stayed in November 2023

The property and people were terrific. The in hotel Tavern needs improvement—too tired to go elsewhere the night we arrived, we decided to just have dinner there, and that was a mistake. Or maybe I should say “misssteak”—I was served the worst piece of meat ever and charged $22! I could have had the steak tips at the adjacent hotel restaurant for just $2 more, and it is quite good. Also, the hotel could not locate my prepaid reservation for a king room, so they gave us a room with 2 doubles, all they had, and while they gave us two complimentary passes for breakfast, we did not get the room we had reserved and paid for. Also, at the busiest hour of the morning, the elevators were filled with the housekeeping staff and their supplies. Many guests had to wait to get an elevator. The Social restaurant is good but noisy., with excellent service and a nice menu, reasonable prices.

Very convenient and accessible

Stayed in November 2023

location over the freeway was loud. not easily accessible to tourist sites. we had to wait for coffee each morning, the carafe was empty each morning, but it was good coffee when we got it in the breakfast area. bathroom had very little counter space

didn't eat breakfast there, too expensive but cafe across the street was friendly, delicious and inexpensive. Staff was friendly. rooms were big, nice to have a frig and waters. bathrooms and bedrooms were cleaned nicely

Stayed in October 2023

The location was extremely difficult to get to due to traffic and the construction at the entrance and exit. The toilet ran all night long and the elevators were extremely slow.

The bed was extremely comfortable.

Stayed in October 2023

Is very noisy. Only book it if you get a good rate or you really need to be in the area

Stayed in October 2023

This is a super hotel if you need to be in the location. However, it has a serious problem with traffic noise ( which of course is beyond the hotel’s control) Once I woke at 4 am there was no possibility of sleeping due to the busy traffic on the roads which surround the hotel.

Very Confortable Looks like there has been a recent refurbishment.

Stayed in October 2023

I was told that I could request a tool away bed. However I get a call on my way to the hotel that I couldn’t have the bed because it was a fire hazard. However they did give me a room with 2 beds. I appreciated that. The rooms and bathrooms were too little.

Didn’t have it

Stayed in October 2023

One more person in bar staff needed.

No sausage on menu Very helpful bar girl But understaffed it looked

Stayed in September 2023

Noisy, probably because rain put the kids' hockey game indoors? Two bath towels, one washcloth, one hand towel for two guests? When we asked for more we were told there weren't any more? Odd, for a big hotel chain.

Stayed in September 2023

Too far to train station as advertised

Stayed in August 2023

A downside: we did not have hot water (it was only like warm, morning and night ) about a half of our stay.

The staff were always very nice.

Stayed in August 2023

Location

the behaviour of house engineers who came promptly to rectify the wifi problem front desk gentleman who was concerned to accomodate me quickly

Stayed in August 2023

The room was clean and the staff was very friendly and helpful.

Stayed in August 2023

Windows were filthy, staff stated that we had "deluxe" rooms with a pull out couch. WRONG! They were small, definitely not deluxe. The fact that breakfast is not included and that you had to pay for parking as well. Some of our guests complained about an odor in their room.

Location

Stayed in July 2023

We couldn’t open the blinds because the window was grossly dirty from the outside.

Plenty of room for gathering

Stayed in July 2023

The price is relatively high for not being right in Boston. The breakfast is not free. The incidental charge that goes on the card is pretty dramatic (I know it gets refunded if no issues, however it’s a large hold). Parking was $15/night on top of everything, which I understand for being in Downtown, but this is a relatively quieter area.

The location was great. There was a bus line right across the street that brings you to Boston. Only about a 15-20 minute bus ride. The room itself was clean and the bar next to the lobby was very nice and very convenient.

Stayed in July 2023

Too many bus loads - crowded breakfast, but of course this keeps customer percentages up. No Microwave in rooms, not enough drawers for clothing, no long mirror in room. For handicapped it would be nice to have the spaces out front be for them.

Convenient to Boston and Newton hospitals, employees were helpful and pleasant, reasonable parking rate, clean room, good bed.

Stayed in July 2023