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Reviews of Hampton Inn Glenwood Springs 3 stars

401 West First Street, Glenwood Springs, CO 81601, United States

#19 of 24 hotels in Glenwood Springs

Guests' Choice

Review score

Based on 141 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.0

  • Location

    8.6

  • Facilities

    7.7

  • Staff

    8.3

  • Value for money

    7.3

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 1 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The bed and pillows were very uncomfortable . The front desk person was not friendly, and seemed put off by our arrival as she had to stop scrolling on her phone to attend to us

    The location of the property was close to everywhere we we traveled

    Stayed in March 2024

  • Reviewed: 24 March 2024

    8.0
    All in all is was average stay.
    • Leisure trip
    • Couple
    • King Room - Mobility Access/Non-Smoking
    • Stayed 2 nights

    Breakfast was good the Ist day , not so good the second . The carpet in our room was worn out and not clean,

    Stayed in February 2024

  • Reviewed: 3 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Pillows and conforters

    Staff if very professional, location, breakfast

    Stayed in January 2024

  • Reviewed: 23 October 2023

    8.0
    Decent hotel stay good value for money
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Housekeeping did not clean the night stand drawer and it was trashed and had used cigarettes that made the room smell like smoke

    Great location by iron mountain hot springs. Comfortable beds

    Stayed in October 2023

  • Reviewed: 8 September 2023

    8.0
    Terrific stay!
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Gal that checked us in seemed more concerned with talking about her manicure with another employee than to us.

    Very clean, comfortable room. All was exactly as advertised! And the breakfast was pretty darn good!

    Stayed in September 2023

  • Reviewed: 15 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    When checking in charged us for original 2 day stay. We had informed us they didn't know we were only staying 1 night. Did change charge when I told them I had done it through booking.com. was informed should only deal directly with them. Charged a total of $344. When you reported to us $321. No complaints aboit room or stay. Breakfast was great.

    Stayed in July 2023

  • Reviewed: 17 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night

    Bed was too hard.

    Stayed in June 2023

  • Reviewed: 31 May 2023

    8.0
    good location
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    beat up room

    location

    Stayed in May 2023

  • Reviewed: 31 March 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Close to hot springs and downtown. Clean and comfortable.

    Stayed in March 2023

  • Reviewed: 12 December 2022

    6.0
    Not worth how much you pay to stay.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The cleanliness and maintenance upkeep of the room could’ve been better. There were a lot of things broken and not cleaned.

    The breakfast was great and the snack bar was nice. Also the hot tub was nice.

    Stayed in December 2022

  • Reviewed: 29 November 2022

    9.0
    Superb
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The pillows

    Most everything was positive

    Stayed in November 2022

  • Reviewed: 18 October 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The Wi-Fi!!

    Stayed in October 2022

  • Reviewed: 6 September 2022

    7.0
    Very expensive for this brand of hotel. Good location in town.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was good, matched the usual Hampton Inn breakfast.

    Stayed in September 2022

  • Reviewed: 24 August 2022

    7.0
    Just as we expected and right by the hot springs
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    The ice machine downstairs was broken.

    The breakfast was a very nice treat. My wife is diabetic and we were worried that they wouldn't have anything that she could eat but we were happy and surprised.

    Stayed in August 2022

  • Reviewed: 31 July 2022

    6.0
    very comfortable & nice atmosphere.. close to everything that Glenwood springs has to offer.
    • Leisure trip
    • People with friends
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    updated needed on certain appliances in room / facilities. my one complaint was the hotel was not very clean .. I do understand the difficulty in this as I have worked in the hotel industry for 5 years. however areas that should of been clean were not .. for example.. common areas / womens restroom in the lobby and in particular the elevator. hallways needed Vaccumed . The bathroom in my king bed with sofa needed more cleaning as well.

    superb location. breakfast was fabulous each morning. staff was friendly & accommodating

    Stayed in July 2022

  • Reviewed: 28 June 2022

    6.0
    Pleasant
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    people from the office is dry and they do not communicate much with the other people.

    liked the location and where is next to the parks. especially the hotel rooms which is rlly comfy

    Stayed in June 2022

  • Reviewed: 31 May 2022

    9.0
    it was alright
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    nothing

    good

    Stayed in May 2022

  • Reviewed: 30 May 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Mattress was very soft and not comfortable for me

    Room size and set up

    Stayed in May 2022

  • Reviewed: 18 May 2022

    9.0
    Super comfortable, quiet location, close enough to walk downtown
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    I honestly can't say that there was anything that I didn't like. I guess the only thing was that we had booked a king size bed, but none of those rooms were ready when we arrived (we arrived about 45 minutes after the earliest check in time on the confirmation) so we took a double queen. Not that that was a problem, and I will chalk it up to staffing shortages, which I totally understand.

    The room was great both size-wise as well how wonderfully soft and comfortable the bed was. I liked that I could look out the window and see my car because I had 4 bikes locked on the back and wanted to be able to keep an eye on them. It was close enough to the downtown area that we were able to walk to dinner that night, which was an added bonus so we didn't have to try and find a place to park downtown. It was very quiet for being relatively close to the interstate.

    Stayed in May 2022

  • Reviewed: 2 May 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I didn't like the bathrooms were dirty and that made me feel everything else was dirty

    I like the comfort

    Stayed in May 2022

  • Reviewed: 25 April 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Found out we got charged twice for our stay. One from Booking and other at the hotel. They still have not fixed it.

    Everything was nice.

    Stayed in April 2022

  • Reviewed: 31 January 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    pool was closed

    Stayed in January 2022

  • Reviewed: 14 January 2022

    8.0
    Not too bad.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Not everyone was wearing their masks when there were signs asking you to. I understand not wearing them at breakfast. We not sure what the heating cooling system was doing. We just turned it off.

    Breakfast was very good. The hot tub was great.

    Stayed in January 2022

  • Reviewed: 8 December 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pool was closed because the ph was not regulated

    Location, very near iron mountain hot springs. Easy to get to restaurants

    Stayed in December 2021

Showing 1 – 25

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