401 West First Street, Glenwood Springs, CO 81601, United States
#19 of 24 hotels in Glenwood Springs
Guests' ChoiceBased on 141 hotel reviews
7.6Cleanliness
8.2
Comfort
8.0
Location
8.6
Facilities
7.8
Staff
8.3
Value for money
7.3
Free WiFi
8.1
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End of dialog contentReviewed: 1 April 2024
Zuleika
United StatesThe bed and pillows were very uncomfortable . The front desk person was not friendly, and seemed put off by our arrival as she had to stop scrolling on her phone to attend to us
The location of the property was close to everywhere we we traveled
Stayed in March 2024
Reviewed: 24 March 2024
William
United StatesBreakfast was good the Ist day , not so good the second . The carpet in our room was worn out and not clean,
Stayed in February 2024
Reviewed: 3 January 2024
Maria
United StatesPillows and conforters
Staff if very professional, location, breakfast
Stayed in January 2024
Reviewed: 23 October 2023
Brittny
United StatesHousekeeping did not clean the night stand drawer and it was trashed and had used cigarettes that made the room smell like smoke
Great location by iron mountain hot springs. Comfortable beds
Stayed in October 2023
Reviewed: 8 September 2023
Alicia
United StatesGal that checked us in seemed more concerned with talking about her manicure with another employee than to us.
Very clean, comfortable room. All was exactly as advertised! And the breakfast was pretty darn good!
Stayed in September 2023
Reviewed: 15 July 2023
Cindy
United StatesWhen checking in charged us for original 2 day stay. We had informed us they didn't know we were only staying 1 night. Did change charge when I told them I had done it through booking.com. was informed should only deal directly with them. Charged a total of $344. When you reported to us $321. No complaints aboit room or stay. Breakfast was great.
Stayed in July 2023
Reviewed: 17 June 2023
Richard
United StatesBed was too hard.
Stayed in June 2023
Reviewed: 31 May 2023
Iryna
United Statesbeat up room
location
Stayed in May 2023
Reviewed: 31 March 2023
Rachel
United StatesClose to hot springs and downtown. Clean and comfortable.
Stayed in March 2023
Reviewed: 29 November 2022
Lynn
United StatesThe pillows
Most everything was positive
Stayed in November 2022
Reviewed: 18 October 2022
Alicia
United StatesThe Wi-Fi!!
Stayed in October 2022
Reviewed: 6 September 2022
Patton
United StatesBreakfast was good, matched the usual Hampton Inn breakfast.
Stayed in September 2022
Reviewed: 24 August 2022
Shane
United StatesThe ice machine downstairs was broken.
The breakfast was a very nice treat. My wife is diabetic and we were worried that they wouldn't have anything that she could eat but we were happy and surprised.
Stayed in August 2022
Reviewed: 31 May 2022
Carmen
United Statesnothing
good
Stayed in May 2022
Reviewed: 30 May 2022
Giles
United StatesMattress was very soft and not comfortable for me
Room size and set up
Stayed in May 2022
Reviewed: 18 May 2022
John
United StatesI honestly can't say that there was anything that I didn't like. I guess the only thing was that we had booked a king size bed, but none of those rooms were ready when we arrived (we arrived about 45 minutes after the earliest check in time on the confirmation) so we took a double queen. Not that that was a problem, and I will chalk it up to staffing shortages, which I totally understand.
The room was great both size-wise as well how wonderfully soft and comfortable the bed was. I liked that I could look out the window and see my car because I had 4 bikes locked on the back and wanted to be able to keep an eye on them. It was close enough to the downtown area that we were able to walk to dinner that night, which was an added bonus so we didn't have to try and find a place to park downtown. It was very quiet for being relatively close to the interstate.
Stayed in May 2022
Reviewed: 25 April 2022
Valerie
United StatesFound out we got charged twice for our stay. One from Booking and other at the hotel. They still have not fixed it.
Everything was nice.
Stayed in April 2022
Reviewed: 31 January 2022
De
United Statespool was closed
Stayed in January 2022
Reviewed: 14 January 2022
Lorraine
United StatesNot everyone was wearing their masks when there were signs asking you to. I understand not wearing them at breakfast. We not sure what the heating cooling system was doing. We just turned it off.
Breakfast was very good. The hot tub was great.
Stayed in January 2022
Reviewed: 8 December 2021
Karen
United StatesPool was closed because the ph was not regulated
Location, very near iron mountain hot springs. Easy to get to restaurants
Stayed in December 2021
Reviewed: 19 November 2021
Brian
United StatesWhen I booked this through bookings.com the rate was $129 per night but we were charged $149 per night (w/o taxes)
Breakfast was good- elevator not working not an issue. We made sure we tipped the cleaning folks and the the breakfast team.
Stayed in November 2021
Reviewed: 4 November 2021
Sandra
United StatesFront desk - no masks. Elevator didn’t work, water leak that required the water to be turned off the next day, hot tub closed, key didn’t work.
Very good
Stayed in November 2021
Reviewed: 24 October 2021
Matthew
United StatesInsufficient lighting in the motel room.
Breakfast was good and the staff members who oversaw breakfast were on their game.
Stayed in October 2021
Reviewed: 19 October 2021
Nancy
United StatesThe lamp shade was Falling apart,
Quiet room, close to hot springs
Stayed in October 2021
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