1280 West Poplar Avenue, Collierville, TN 38017, United States
#2 of 5 hotels in Collierville
Guests' ChoiceBased on 160 hotel reviews
8.6Cleanliness
8.7
Comfort
8.8
Location
9.1
Facilities
8.7
Staff
9.0
Value for money
8.0
Free WiFi
6.1
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End of dialog contentReviewed: 10 May 2024
Shannon
United StatesI enjoyed the breakfast! We were there for a soccer tournament and the hotel was very close to the fields. There were a ton of places to eat nearby!
Stayed in May 2024
Reviewed: 7 April 2024
William
United StatesWe could smell someone smoking.
Check in and parking were easy. Staff was friendly.
Stayed in April 2024
Reviewed: 27 March 2024
Elizabeth
United StatesThey offer hot breakfast but no cold cereal which is what my husband likes
Dog friendly
Stayed in March 2024
Reviewed: 22 March 2024
Mary
United StatesIt’s getting a bit worn and could use some updates.
Friendly staff. Cleanliness
Stayed in March 2024
Reviewed: 23 September 2023
Jones
United StatesNot to have the train whistle wake us up at 6am. (:
The breakfast was wonderful and the community very nice!
Stayed in September 2023
Reviewed: 23 September 2023
Benitez
United StatesNothing everything was good
Cozy and very clean
Stayed in August 2023
Reviewed: 19 August 2023
Nichole
United StatesDon’t have anything negative to say
Nice clean sheets
Stayed in August 2023
Reviewed: 16 August 2023
Marion
United StatesProfessional and friendly staff.
Stayed in August 2023
Reviewed: 14 August 2023
Danielle
United StatesThe room was nice and the lady that checked me in was very friendly.
Stayed in August 2023
Reviewed: 24 July 2023
Annette
United StatesBreakfast was out of a lot but since we didn’t get there till after 8am I guess somewhat understandable
Clean, comfortable
Stayed in July 2023
Reviewed: 2 July 2023
Amy
United StatesThe staff was incredibly helpful and kind and welcoming. They had recently experienced a power outage and we’re having trouble with the system but found a way to check us in and personally walked us to our room each time until a key was able to be made.
Stayed in July 2023
Reviewed: 28 June 2023
Robert
United StatesThe room was hot.
Clean. Staff was very nice and helpful.
Stayed in June 2023
Reviewed: 26 June 2023
Hudson
United StatesGood
Stayed in June 2023
Reviewed: 24 June 2023
Irene
United StatesThere was absolutely no safety mat or strips in the bathtub. Both myself and my daughter have had hip replacements. When I mentioned it to the clerk as we were checking out, she said we could always call ahead and request a safety mat for the tub. I think this should be a requirement for any room and unless it is corrected one day you will have a problem with a guest having an accident. I personally will not stay there anymore.
Beds were comfortable
Stayed in June 2023
Reviewed: 8 June 2023
Patrick
United StatesThen my son didn’t get his money back after he checked out
it was clean but had too many racist white people they saw blacks in the pool they turned around and left
Stayed in June 2023
Reviewed: 24 March 2023
Rhondals
United StatesBed was very hard and uncomfortable. I know people like different firmness in their mattresses, but even my husband who tends to like a firm mattress didn't sleep well because it was hard. I requested the highest floor, hotel has 4 floors. We were given a third floor room right beside the elevator. I didn't complain because the hotel was extremely full and one elevator was out of service.
Staff was excellent. Very welcoming and professional. Room was a good size and bathroom was huge; shower was very large and they supplied body wash, shampoo and conditioner. Love the black out curtains. Facilities were very clean and well cared for.
Stayed in January 2023
Reviewed: 29 January 2023
Huskey
United Statesbeds were not very comfortable, still had some popcorn in the floor but it was only 1 piece that could’ve been easily missed.
staff was very polite and cleanliness was ok, breakfast was great.
Stayed in January 2023
Reviewed: 19 October 2022
Andrea
United Statesnothing!
The location!
Stayed in October 2022
Reviewed: 5 September 2022
Melody
United Statestrain running right beside the hotel at all hours of the night.
good part of town
Stayed in September 2022
Reviewed: 6 July 2022
Danny
United Statesnothing
clean
Stayed in April 2022
Reviewed: 2 July 2022
Melanie
United StatesToo close to train noise. Ran out of coffee every morning downstairs at breakfast but hotel seemed busy.
Close to my meeting venue and to lots of food choices. Staff was very helpful.
Stayed in May 2022
Reviewed: 11 June 2022
Susanne
United Statesnothing
beautiful
Stayed in June 2022
Reviewed: 5 June 2022
Robin
United Statescoffee, it was never fresh or hot (sorry we’re coffee drinkers)
very clean, friendly staff, great location (we were only 10 minutes from our destination), the pool was a huge hit with the kids especially after 12 hours in the car
Stayed in June 2022
Reviewed: 31 May 2022
Valerie
United StatesAll good.
clean and spacious. Breakfast was great.
Stayed in May 2022
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