1921 Pipestone Rd, Benton Harbor, MI 49022, United States
#1 of 11 hotels in Benton Harbor
Guests' ChoiceBased on 312 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
8.4
Facilities
9.1
Staff
9.0
Value for money
8.6
Free WiFi
8.1
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End of dialog contentReviewed: 18 April 2024
Greg
United StatesThere's construction near by which caused some driving apprehension but no problem getting on property.
I got a kick out of seeing my name on the TV welcoming me. The digital key worked great. Breakfast was basic, but enjoyable.
Stayed in April 2024
Reviewed: 22 January 2024
Jason
United StatesNothing
Excellent staff and super nice hotel. Very clean
Stayed in January 2024
Reviewed: 1 January 2024
Hannah
United StatesNothing
I liked the cleanliness an the staff was great very helpful an nice
Stayed in December 2023
Reviewed: 28 November 2023
Gretchen
United StatesThe breakfast
The staff
Stayed in November 2023
Reviewed: 20 November 2023
Yalonda
United StatesThe cleaning of the room
Good
Stayed in November 2023
Reviewed: 16 November 2023
Marshall
United StatesAlways book Hampton when I can. I love the consistency.
Stayed in August 2023
Reviewed: 14 November 2023
Pamela
United StatesLoved everything. Will book again.
Everything! Beautiful new hotel - great in every way. We were there a week - great staff, excellent breakfast, lovely suite. A bit if a dust-up with some weekend partiers was handled with skill and discretion.
Stayed in November 2023
Reviewed: 2 October 2023
Vornett
United StatesLocation and cleanliness
Stayed in October 2023
Reviewed: 16 September 2023
Torri
United StatesA little high
Location
Stayed in August 2023
Reviewed: 11 September 2023
Raleigh
United StatesOnly complaint might be that it seemed a bit pricey for its location, which was a short drive to downtown.
Everything was great! Clean rooms. Fantastic breakfast. Lovely staff.
Stayed in September 2023
Reviewed: 25 August 2023
Hardin
United StatesThe travel lodge being an eye sore as you come in and most businesses being closed and shut down in the area. It really makes the area look bad and not to pleasant. Also being on the 4th floor the water pressure wasn’t to good in the shower.
The fact that you have the guest of the day, the room being very clean and spacious, the staff was friendly, and the breakfast was great.
Stayed in August 2023
Reviewed: 23 July 2023
Shannon
United StatesThe outlet in our room did not work so my phone didn't charge over night. I reported it to the desk staff and they didn't really act like they cared. I wasn't asking for compensation but thought they might want to notify someone to fix it. Breakfast ran out of items quickly and staff struggled to keep up.
Breakfast was good. Room was very comfortable.
Stayed in July 2023
Reviewed: 20 July 2023
Carol
United StatesStaff was very friendly--room was sparkling clean and spacious. Beds were really comfortable.
Stayed in July 2023
Reviewed: 15 July 2023
Owen
United StatesThe breakfast wasn’t the best and the staff in the kitchen didn’t really clean the tables it the floor when things were spilled during breakfast.
The breakfast was not the best. The location was great. Private and close to everything. The staff was friendly and very helpful.
Stayed in July 2023
Reviewed: 7 July 2023
Lalita
United StatesNothing
Friendly staff
Stayed in July 2023
Reviewed: 5 July 2023
Akalefu
United StatesThe breakfast was cheap. It seemed like they didn't have what it takes to Carter for the full capacity of their hotel. They know, due to the fireworks @silver beach, the hotel is ALWAYS booked to full capacity at this time of EVERY year, so I didn't understand why they did that at breakfast. Omelet was served for an hr or so, then they switched to scramble eggs made with "not so real eggs" without "hardboiled" eggs as an alternative either. There was no fresh cut fruits. Was really disappointed at this location of Hamilton.
The environment
Stayed in July 2023
Reviewed: 4 July 2023
Yolanda
United Statesbreakfast could be better
Stayed in June 2023
Reviewed: 30 June 2023
Tan
United StatesSmall rooms
Clean
Stayed in June 2023
Reviewed: 14 June 2023
Michelle
United Statesnothing
very clean, roomy, nice comfy beds
Stayed in June 2023
Reviewed: 30 May 2023
Nadia
United StatesThe room where very clean
Stayed in May 2023
Reviewed: 28 May 2023
Sherrie
United Stateslack of yogurt on breakfast bar
clean
Stayed in May 2023
Reviewed: 16 May 2023
Prairemoth
United StatesThere was some trash in the grassy area behind hotel and signage off main road was not very visible. It is a unique and windy road to get to hotel. You need to go to Home Depot and then to left to hotel. From main road it is a narrow road and does not look like it is a main road to anything.
Super friendly staff. The breakfast was very nice and extended to 10 am which we needed due to time change. Restaurant in Benton Harbor called The Brick House was recommended. We received a 10% discount and it was really excellent. Made our evening enjoyable and since it was near the lake we watched the sunset off the beach front. Loved the recommendations.
Stayed in May 2023
Reviewed: 4 May 2023
Cynthia
United Statesgood customer service
Stayed in April 2023
Reviewed: 3 May 2023
Tunisia
United StatesWe chose to stay at this hotel again because we enjoyed the breakfast. However, they had changed to a "winter" menu, so the items we liked were not available. Also, the pool was closed for repairs. It had been closed when we visited previously.
The location was ideal for where we needed to be. I enjoyed the using the equipment in the gym, too.
Stayed in March 2023
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