698 Commercial Street, Provincetown, MA 02657, United States
#11 of 12 hotels in Provincetown
Guests' ChoiceBased on 627 hotel reviews
7.5Cleanliness
7.8
Comfort
7.8
Location
8.4
Facilities
7.6
Staff
8.4
Value for money
7.1
Free WiFi
7.3
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End of dialog contentReviewed: 29 April 2024
Paul
United StatesStaff was amazing
Stayed in April 2024
Reviewed: 29 April 2024
John
United StatesFriendly staff with good tips and information, Good "off season" price. It's a long walk to the center of town, but the staff alerted me that the parking lot in the center was free until May 1st --excellent.
Stayed in April 2024
Reviewed: 2 November 2023
Patricia
United StatesThe hotel has outpriced themselves.
I have fallen in love with P Town and really enjoy staying at this location.
Stayed in October 2023
Reviewed: 25 October 2023
Stephen
United KingdomConcrete floor. and small bathroom Outside appearance was off-putting - more like a motel.
Room was extremely clean and bed was a good size. Stunning views over beach. Maurice was very helpful with local knowledge.
Stayed in October 2023
Reviewed: 19 October 2023
Michael
United StatesI wish they had the restaurant open like they did before Covid
The pool was very refreshing and the ocean is right across the street
Stayed in September 2023
Reviewed: 12 October 2023
Benjamin
United Statesroom, value, electric scooter rentals available on site, parking
Stayed in September 2023
Reviewed: 11 October 2023
Ostrander
United StatesNot hotel's fault: Do not use the bike shares out front. Horribly, not maintained at all - my first bike was broken, and I rented it with 2 others, and could not put just one away, so had to pay for four bikes, one of which was parked and broken. Generally assessing the bikes, the tires were low and chains rusty. I spent less renting a premium bike from shop for four hours than I did renting a broken bike for 65 minutes. The bikes are not operated by the hotel but they should not have them on their property. Just a warning to future guests.
The pool and grounds were very nice. Staff were very friendly. Rooms were clean and comfortable. There are very clean and well-maintained common areas for groups. It is nice to have a hotel of this size with these amenities that is not a chain.
Stayed in August 2023
Reviewed: 11 October 2023
Colleen
United StatesSheets felt like microfiber Slight smell to the room of disinfectant
Across from the bay
Stayed in July 2023
Reviewed: 8 October 2023
David
United StatesNo breakfast or entertainment
There was no breakfast wish there was and also there was a large bar. Wish they had the bar open and entertainment
Stayed in September 2023
Reviewed: 26 September 2023
Arndt
New ZealandI truly cannot think of anything!
Great location, great pool area, helpful staff, great vibes.
Stayed in August 2023
Reviewed: 23 September 2023
Andrew
United KingdomEverything was good
A lovely hotel in an excellent loaction just outside Provincetown which was easily walkable. Maurice on the front desk was an excellent ambassador for the hotel. Room was comfortable and beds were fine. All in all a lovely location and hotel. Good washing machine facilities
Stayed in September 2023
Reviewed: 22 September 2023
Kristin
United StatesNot a thing!
We LOVED the shuttle & bus service to Commercial Street! Also loved that Kevin & the housekeeping crew went above & beyond to find and mail to us my husband’s special pillow he left behind! I never expected that to be found. Thank U
Stayed in August 2023
Reviewed: 17 September 2023
Peter
United StatesWould have liked closer to center of town.
Clean and tidy. Reasonable price. Shuttle service.
Stayed in August 2023
Reviewed: 17 September 2023
Zacarias
United StatesSoda machine did not worked
There was no breakfast, just coffee
Stayed in August 2023
Reviewed: 14 September 2023
Maria
United StatesThe staff was super friendly and helpful!
Stayed in September 2023
Reviewed: 8 September 2023
Giang
United StatesSome areas seem overdue for an update or deep clean such as the air intake vent in the bathroom.
Great location. Plenty of parking. Decent pool. Poolside restaurant for basic needs. Fire pit areas were a nice touch especially in the front of the hotel.
Stayed in September 2023
Reviewed: 7 September 2023
Alain
CanadaFacilities pool exceptional
Stayed in September 2023
Reviewed: 4 September 2023
Ksenia
United StatesI'd say the photos looked a lot better than in real life, only because It's been renovated not actually new. Also, we had 6 pillows, but they were all small and didn't hold the shape - so I hope that the hotel can invest in better pillows
We loved that the hotel was pet friendly and we could take long walks with our puppy on the beach. I loved complimentary coffee in the morning and the cleaning service was always on time.
Stayed in September 2023
Reviewed: 2 September 2023
Paul
United KingdomNothing to dislike.
Really friendly helpful staff.
Stayed in August 2023
Reviewed: 1 September 2023
Collin
United StatesThe room was not as clean as we had hoped it would be.
Good location away from the hustle and bustle but easy to walk in to town. Friendly staff and the pool is excellent for families, especially children.
Stayed in August 2023
Reviewed: 1 September 2023
Jessica
United StatesIt definitely needs refreshing. Housekeeping did a great job with cleanliness but the rooms felt shabby for the price/in need of a fresh coat of paint at the least, there were cigarette butts in the sandy walkway next to our patio. Waited a very long time for the hotel shuttle into town which never came.
Wonderful pool and lawn game space which was the best thing about it. We had a maintenance issue where our sink backed up but they came very quickly to fix it and clean everything and staff was nice.
Stayed in August 2023
Reviewed: 31 August 2023
Timothy
United StatesThey ran out of pool towels everyday
Location
Stayed in August 2023
Reviewed: 29 August 2023
Marlene
United Statesbreakfast with the room would be a tremendous asset
location and room cleanliness pool was beautiful
Stayed in August 2023
Reviewed: 28 August 2023
Carlos
United Stateswe found the floor of the room dirty with sand and sticky the air conditioning stops working at night and it takes a long time to go back to work, it works for a short time and does not work for several minutes, I woke up several times at night to look at the air conditioning
Location
Stayed in August 2023
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