Parking garage was a little tight to park in

The view from the room

Stayed in April 2024

Loud DJ at pool (lounges near her were all empty). No room service. Fumbled my check-out (did not schedule cab on exit day and seemed to think I hadn't checked out....I left at 5:30 AM and keys to front desk).

Good sized room with fun view of park and marina. Breakfast was delicioua. Well-stocked store on premesis.

Stayed in April 2024

Nothing

Clean and bright. It was very welcoming the staff were friendly and helpful. A very good experience

Stayed in April 2024

I had a floor noise for a few days but desk members solved perfectly.

Good places between wikiki and ala moana. Ocean view was very good. Fresh water machine was amazing.

Stayed in April 2024

I did not like the price of the breakfast buffet. $31 is steep. I usually like a cup of coffee with a bagel or English muffin, so to pay that much is terrible. My husband and I found a nice quaint breakfast spot, just minutes away called Sunny's.

Prince Waikiki is in a prime location. Just minutes from everything. The mall, the beach, to the boats for daily excursions, the ABC Store, restaurants, etc. The staff remembers who you are and who you're with. I would go outside and let the outside staff know to tell my husband where I was waiting for him and vice-versa with me to my husband. I thought that was exceptional. The room was comfortable and held excellent views, (photo attached). The toilet was warm when I sat on it! I hadn't realized it was a bidet! Yup! So enjoy that while you can, LOL! I even looked forward to the elevator ride, which also had a nice view of this mountain. I submitted a picture of the view. The water stations throughout the hotel came in handy. I was so worried on the plane as to how we were going to have water because I drink a lot of it. I was worried I would have to keep buying expensive bottles daily, but nope! Prince Waikiki has water stations throughout, and they even supply you with a complimentary water bottle to keep filling. And do not worry about spending money on shopping bags because they give you that too. So don't forget to grab it on your way out, just like anywhere else, you will have to purchase a bag whether at the mall or store. They take care of you here. I would stay again. We never had to take an uber or lyft. We walked everywhere saving us lots of money .

Stayed in April 2024

Certain things were expensive but worth the expense/experience!!

Everything!! Especially the toilet!!

Stayed in April 2024

Property doesn’t offer repeat customers a favourable discount to encourage them for future stay.

Location and cleanliness.

Stayed in April 2024

Having to pay for daybeds by the pool and then on top of that an additional $100 on food / drinks by the pool

Room size was great - big bathroom and amazing view from room Pool area was nice as were poolside staff Close to Ala Moana shops

Stayed in April 2024

No complains here

We only stayed for one night on a stopover and the service of the staff was fantastic. We arrived super early in the morning after a flight over night from the Cook Islands and the lady at the reception still found a room for us that we could check in early, which was very generous of her

Stayed in March 2024

I would of liked the breakfast hours to start earlier.

Stayed in March 2024

The acoustics in the restaurant was poor so it was very noisy.

The sushi restaurant is superb! The view from our 20th floor was amazing. The staff were very friendly and welcoming.

Stayed in March 2024

Extra expenses, town traffic

Room, pool, view

Stayed in March 2024

The staff is absolutely amazing. Felt like home. Sad to leave.

Stayed in March 2024

Breakfast was outstanding. Good selection of offerings. Staff was wonderful, making the meal so much more enjoyable.

Stayed in March 2024

A microwave in the room would have been handy.

Every single thing, from the view, the location, the pool, and the lovely room was perfect!

Stayed in February 2024

This is a beautiful hotel with scenic views, however, I did miss a balcony.

Your dedicated team of housekeeping professionals, pool staff, and the courteous individuals manning the front door were amazing. They turned an ordinary stay into a great experience.

Stayed in March 2024

Room had lack of storage Dinner was expensive.

Great location Clean Helpful staff

Stayed in February 2024

Nothing.

Oceanfront view with excellent room size and great customer service. Easy access to Pink Sails Cruise, Ala Moana Center and can view the Friday fireworks in the infinity pool. Restaurants are also excellent and room service was great quality. Short walk to the lagoon and quieter side of Waikiki beach.

Stayed in February 2024

N/A

Clean, great service , best coffee shop & sushi

Stayed in February 2024

Closet paint fell down

Location / professional employees/ Great service

Stayed in February 2024

The restaurant was a little expensive - but there other dining options available in the hotel and locally.

The rooms are quiet, clean and comfortable with everything you could need. The view from the room was stunning. Staff were amazing. Location was perfect - 5-minute walk to Ala Moana center. Hotel lobby has a coffee shop, and a store to buy essentials which was a bonus. Loved at stay and would stay there again in the future.

Stayed in January 2024

Maybe needed to have some modernisation to the rooms/ tired

Modern clean Swimming pool /sun

Stayed in February 2024

Nothing to dislike!

Modern, spacious rooms, clean, fantastic ocean & harbor views, Japanese toilets & friendly staff. I have stayed at Sheraton Waikiki & Alohilani Resort before & this hotel was so much better & newer. Walking distance to Ala Moana shopping mall & Hilton restaurants & shops next door. Infinity pool was also great!

Stayed in February 2024

Amazing

Amazing

Stayed in February 2024