The shower water got stuck on super hot. The faucet controls broke and I had to call the manager to fix it. I had to use a towel to adjust the temp of the water because it couldn't be fixed. The blankets were old and were holey. The ice machine was barely functioning.

It functioned as a place to sleep and had a fridge. Staff were nice.

Stayed in April 2024

They sent me to a different hotel from the one I originally booked. The new place was nice, though.

The staff was friendly, and the new hotel they sent me to was nice. Would go again.

Stayed in April 2024

I guess you get what you pay for.

Stayed in September 2023

The inside of the efficiency room was deplorable. The carpets were disgustingly dirty. There were 3 bulbs out in the bathroom sink area. Sofa had stains all over. Refrigerator had dents on the outside. Absolutely no dishes or anything to cook with in this efficiency. The beds thank goodness were decent. Just glad I travel with my own sheets and towels. The ones in the bathroom were really worn. Definitely not worth the money I paid.

The location was the best. Attended a LAMA Motorcycle Event in Rochester and The Relax Inn was 16 minutes from the Clubhouse and 17 minutes from where the event was being held. From the outside the Relax Inn looks wonderful and the clerk was exceptional.

Stayed in September 2023

There was no ice machine that I could find. The air conditioning was complicated and ran sporadically

The location of the hotel, the friendliness of the man, the value,

Stayed in August 2023

The hotel was fine, but the room was odd because our room had a door in it that led into a crawl space, but the door only locked from the outside, which was scary

Stayed in July 2023

The bathroom light in the ceiling didn't work and the fan switch didn't work. When you turned the bathroom fan on the timer didn't move and it never shut off.

The bed was comfortable and there was plenty of hot water.

Stayed in July 2023

The smell of the basement No pans to cook

Very good location

Stayed in July 2023

The rooms could use a little refreshing.

Good location.

Stayed in July 2023

The carpets felt dirty, so we kept our socks on. It’s a motel so it has that very well used feeling, but that’s why it’s the price it is.

It’s everything you need for the price. Our room was incredibly large and spacious and had a kitchenette which was quite handy. Owners were accommodating as our flight got in very late.

Stayed in June 2023

I wonder how much they clean the place being that there was mold in the coffee pot

Location

Stayed in June 2023

no utensils in the full kitchen. we didn’t need them

very plain and basic but extremely clean the owner is nice and got up at midnight to give me a key there was a full kitchen

Stayed in May 2023

I was booking this hotel because it includes kitchen and stove. However, the hotel doesn’t provide any cooking basic (ie pots, pans, spices etc). The furniture is old and not very clean.

The location is not too bad, 20 minutes to Rochester and next to grocery store

Stayed in May 2023

Location

Location

Stayed in January 2023

I would suggest they fix the switch for the vent in the bathroom along with replacing the pull chain for the bathroom lights.

They don't serve breakfast which they stated on their website. It didn't matter to me since there are many food establishments nearby with takeout orders.

Stayed in September 2022

I was happily surprised my room had a jacuzzi bath, until I saw how many parts of it were broken, and the blue fuzzy mold in the drain. I didn’t bother looking further and pretended I didn’t have a bathtub…

15 minutes by car from downtown Rochester. Friendly staff.

Stayed in September 2022

It isn't the top of the line hotel (could use some TLC and maintenance in some places) but it is good value for the area and it is clean.

Stayed in July 2022

everything

The whole property needs to modernize. I did not feel my room was very secure. I stayed 3 nights every morning I took all my belongings with me when I left the room.

Stayed in July 2022

Older establishment, spa tub is older but very clean. Quiet and comfortable stay. For the price it was what you would expect. Gentleman at check in was very nice and helpful

Stayed in May 2022

Needs a bit of an update

Stayed in August 2021

I definitely could use some repairs.. cupboards were falling off.. The tub had some corrosion going on .. bedspreads definitely need to be replaced .. they were dingy and had many holes.. The couch can use an upholstery cleaner, had some strange stains all abs some tears in it..

The room was spacious and gave you a private parking space for the location of the room..

Stayed in August 2021

Although clean, older motel, beds

Location met our requirements

Stayed in August 2021

The lady that works in after 4:00 was very very rude if I didn't like it so much I would have definitely not booked another time but seeing the man in the daytime is nice I looked past it

The man was really nice and it was very like studio-like feeling I would recommend to people to stay here

Stayed in May 2021

Non smoking room smelled of stale smoke requiring use of inhaler. Sheets and towels were stained (I used a washcloth to dry off). There were holes in the walls and the smoke alarm was hanging in a canister dropped from the ceiling. Staff was unavailable to complain to without a phone call.

Location

Stayed in March 2024