100 Lakeside Avenue East , Cleveland, OH 44114, United States
#7 of 65 hotels in Cleveland
Guests' ChoiceBased on 519 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.3
Facilities
9.1
Staff
9.1
Value for money
8.0
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End of dialog contentReviewed: 28 April 2024
Argy
United StatesParking / long valet waits - need to staff it up better during busy times .
Fabulous restaurants, staff, views atmosphere
Stayed in April 2024
Reviewed: 27 April 2024
Amanda
United StatesFood within hotel was expensive—even the 24 hour store on bottom level was expensive for snacks.
Easy to get around. Great bars for entertainment.
Stayed in March 2024
Reviewed: 22 April 2024
Makala
United StatesNothing it was all amazing
It was very clean ! And well kept , felt very cozy and the location was amazing with a great view of the city and lake !
Stayed in April 2024
Reviewed: 17 April 2024
Hammam
Saudi ArabiaLocation Eliot’s staff
Stayed in April 2024
Reviewed: 14 April 2024
Rere
United Statesperfect location downtown with nice view.
Stayed in March 2024
Reviewed: 12 April 2024
Donald
United StatesValet parking was pricey, but worth it.
Great downtown location, large comfortable rooms. Rooftop bar has wonderful views of Lake Erie and downtown. Staff is friendly and helpful.
Stayed in April 2024
Reviewed: 10 April 2024
Maureen
United StatesOvercrowded and not a lot of options (items were out), wish there were healthier options
Stayed in April 2024
Reviewed: 9 April 2024
Elizabeth
United StatesRooftop bar was closed
Clean and beautiful, staff great! Dog friendly!
Stayed in April 2024
Reviewed: 1 April 2024
Shana
United StatesHad to pay extra for parking
Stayed in March 2024
Reviewed: 1 April 2024
Kenan
CanadaHotel is nice, in great location, and very clean
Stayed in March 2024
Reviewed: 31 March 2024
Salenbien
United StatesParking situation wasn't the best
Very friendly staff, spacious rooms
Stayed in March 2024
Reviewed: 25 March 2024
Megan
United StatesPaying for parking, plus the $200 for a room
The on site parking, and the tunnel to and from the parking garage
Stayed in March 2024
Reviewed: 11 March 2024
Omran
United StatesThe staff was excellent, very friendly and knowledgeable
Stayed in February 2024
Reviewed: 10 February 2024
Melissa
United StatesAll good
Did not go
Stayed in February 2024
Reviewed: 25 January 2024
Kp
United StatesDinner, the room was so expensive for what it provided
Breakfast was ok. Didn’t have a lot of options on the all you can eat.
Stayed in January 2024
Reviewed: 21 January 2024
Eyal
IsraelAmazing view, thanks a lot to Nick at the front desk!
Stayed in January 2024
Reviewed: 14 January 2024
Jim
United StatesEverything was amazing
Stayed in December 2023
Reviewed: 14 January 2024
Braun
United StatesNothing
Great location, down the steps and right on the convention center. Perfect for volleyball tournament my daughter was in. Rooms were clean, quiet, and great view. Staff went above and beyond!
Stayed in January 2024
Reviewed: 9 January 2024
Estheimer
United StatesI have nothing to put in this box.100% totally satisfied with my visit.
Everything this place is amazing I walked around the whole building it was nice quiet clean .No noises anywhere the room was on point .
Stayed in January 2024
Reviewed: 8 January 2024
Chavez
United StatesNot a bad thing to say, Maybe make sure the other staff not be so casual being the desk where visitors can see them being too casual. You never know who is from corporate.
The front desk manager NaKeisha, I believe was her name was fabulous. She was patient and informative and friendly. Was very attentive to my requests.
Stayed in December 2023
Reviewed: 31 December 2023
Marita
United StatesThere was absolutely nothing to find fault with. The staff was exceptional! From the front desk to the waitstaff, to the hostesses, to the store clerks, to the valet. Everyone was so pleasant and accommodating.
We loved the holiday decor from the lobby to the staircase to the restaurants! Beautifully done! So appreciated!
Stayed in December 2023
Reviewed: 31 December 2023
Monica
United StatesOur room wasn't ready until nearly 8 pm. Reservation was made months ago, we arrived at 3, other family members checked in just before we did. I would've taken another room that wasn't a lake view. What we finally got was just partial. Annoying when lots of people checked in behind us. We surely didn't get the last double queen room. Hotel did give us a small credit for the wait.
Location is excellent after a Browns night game. Style, comfort, quality all top notch.
Stayed in December 2023
Reviewed: 23 December 2023
Janice
United StatesThat the trip had to end.
Amazing customer service. Our bell man was fantastic & assisted my daughter & I to our room. He was kind & professional. The restaurant food was impeccable. We got the steak fries, wedge salad & finished with their decadent ice cream & creme brulee. Easy walk to the square. Valet was easy & quick.
Stayed in November 2023
Reviewed: 9 December 2023
Jared
United Statesn/a
very nice stay very clean rooms comfortable bed.
Stayed in December 2023
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