35 Major Taylor Boulevard, Worcester, MA 01608, United States
#8 of 11 hotels in Worcester
Guests' ChoiceBased on 595 hotel reviews
7.5Cleanliness
8.0
Comfort
8.1
Location
8.6
Facilities
7.8
Staff
8.3
Value for money
7.3
Free WiFi
7.5
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End of dialog contentReviewed: 22 April 2024
Tb13kh
United StatesThe bed was like a rock
Beautiful room, love the pool and jacuzzi. Friendly, helpful staff
Stayed in April 2024
Reviewed: 7 April 2024
Eric
United Statescolor of room (turquoise)
location, staff, esp at breakfast, gentleman from Montenegro was outstanding
Stayed in April 2024
Reviewed: 1 April 2024
Juliette
United StatesWe didn't do breakfast due to the fee being more than we wanted to spend.
The check in process was quick. The room was clean. The staff recommended a great restaurant right across the street. The Mexican food was amazing. The beds were ok and the ac worked well to keep the room cool. Didn't hear alot of noise outside the window while sleeping
Stayed in March 2024
Reviewed: 1 April 2024
Dulcie
United StatesI was charged by the hotel for parking and at the parking garage
Stayed in March 2024
Reviewed: 23 March 2024
Eric
United Statescolor of rooms
location, restaurant on premise
Stayed in February 2024
Reviewed: 19 March 2024
Abbygail
United StatesNot as clean and I would have liked, charged for things I did not use
Close to what I needed good parking
Stayed in March 2024
Reviewed: 16 March 2024
Eric
United StatesDecor a bit dated Parking across the street in garage a bit inconvenient
Good location Clean Efficient Good breakfast Attached Pizzeria Uno
Stayed in February 2024
Reviewed: 15 January 2024
Cyndi
United StatesUnos closes too early, especially being across the street from a sporting venue. The waitress there was so nasty
It was right across from the DCU center and in the middle of everything.
Stayed in January 2024
Reviewed: 30 December 2023
Paul
United StatesNothing
I liked the room and utilities at Hilton every where in the USA Long Islan Floride Worcester
Stayed in December 2023
Reviewed: 1 December 2023
Caprice
United StatesThere's an UNO restaraunt attached to the hotel but the reviews kept us looking elsewhere. It was probably fine but it would've been nice to have another option close by. Rooms could use small decorative updates.
Always appreciate a full length mirror. $11.95 for overnight parking in a covered garage was way cheaper than the $40 we're used to in NY. The girl at the front desk was very pleasant and we were able to check in an hour early.
Stayed in November 2023
Reviewed: 27 November 2023
Donna
United StatesThe desk clerk upgraded me when I didn’t ask for one, but the morning supervisor cancelled out the upgrade to return my money. The coffee maker wasn’t working. The chain to draw the drapes broke when I went to open the drapes. I did inform the desk clerk upon checking out.
Walking distance to the train station and the DCU center was great.
Stayed in November 2023
Reviewed: 27 November 2023
Jessica
United StatesNo parking have to use garage off site. Room we booked was not available because you are not guaranteed your room through booking.com
Close to DCU center
Stayed in November 2023
Reviewed: 18 November 2023
Rhiannon
United StatesNothing.
It was right next to the DCU, parking was included, amazing front desk staff, very comfortable and good priced.
Stayed in November 2023
Reviewed: 13 November 2023
Scott
United StatesThe room needs updating. Toilet was blocked and didn't flush properly.
The front desk staff especially Kat were great. Kat went out of her way to ensure we were able to check in on time so we could go to our show downtown on time. It definitely made a difference!
Stayed in November 2023
Reviewed: 11 November 2023
Ashley
United StatesBreakfast was not included in the room
Stayed in November 2023
Reviewed: 6 November 2023
Taylor
United StatesShower was very very very slippery The fridge made a loud humming noise. I had to unplug it in the middle of the night because it kept me up.
Great location staff was super nice Lived having the restaurant attached
Stayed in November 2023
Reviewed: 31 October 2023
Donna
United StatesOverall cleanliness and facilities look a bit run-down.
Convenient
Stayed in October 2023
Reviewed: 29 October 2023
Mihai
United StatesToo many people roaming around - they had a group of school children at the same time who were loud and all over the place, especially at breakfast.
Had this accommodation for family coming over - it was easy to locate and a good place for a one-night stay.
Stayed in September 2023
Reviewed: 29 October 2023
Mihai
United StatesThe place is too crowded - I asked for late checkout months in advance and they couldn't accommodate on the day of due to being fully booked.
It was a good place to stay. The location is everything for this hotel as it is in the heart of Worcester.
Stayed in September 2023
Reviewed: 26 October 2023
Fumo-alverio
United StatesThe breakfast was decent and the price was good. Rooms were very expensive because it was family weekend at the local college. Pillows were too soft but when I asked for 2 more, they were promptly delivered.
Stayed in October 2023
Reviewed: 2 October 2023
Stephen
United StatesFitness facility in hotel is in poor condition.
Good location.
Stayed in October 2023
Reviewed: 25 September 2023
Marcy
United StatesThe soundproofing at the hotel could be much better. I got very little sleep due to street noise and the constant cycling of the very loud AC/heat unit fan. There was no option for a continuous fan. The bedding made me itchy, I think it may have been a reaction to the laundry detergent.
Great location and walking distance to many area attractions and great restaurants. The staff were very friendly.
Stayed in September 2023
Reviewed: 11 September 2023
Joan
United StatesParking situation is awful. No place to unload bags when traveling for 2 weeks and lots of luggage. Was told we could park in front of hotel no problem. Had to go in search of a luggage cart. Loaded up and took bags upstairs and came down within 10 minutes to take car across the street to public parking. Fortunately, my car was NOT towed as the gypsy towing company was loading up and towing the car in front of me. Ridiculous!
Great shower. Soft pillows
Stayed in September 2023
Reviewed: 2 September 2023
Sudhir
IndiaOverall a very good n happy stay
Stayed in September 2023
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