201 Center Street, South Haven, MI 49090, United States
#5 of 16 hotels in South Haven
Guests' ChoiceBased on 376 hotel reviews
8.7Cleanliness
9.1
Comfort
9.0
Location
9.8
Facilities
8.5
Staff
9.6
Value for money
8.1
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 May 2024
Valerie
United StatesThe staff at this property were incredibly nice. Met all my expectations. Great location the friendliest people great place to stay not super fancy but everything was clean were comfortable. Great place to stay. You felt like you were at home.
Stayed in May 2024
Reviewed: 16 May 2024
Barbara
United StatesCan't think of anything.
Our host, Maurio, was amazing! So friendly and helpful! Told us of the history of the building and area. Always ready to help.
Stayed in May 2024
Reviewed: 14 May 2024
Mccarthy
United StatesI cant say that I didnt like anything really.
I love this place.
Stayed in April 2024
Reviewed: 11 May 2024
Adam
AustraliaGreat beds!
Stayed in May 2024
Reviewed: 8 May 2024
Lisa
United StatesPricing was charged double! Booked for 2 night 2 rooms paid over $1400.00 need to get reimbursed!
Great location
Stayed in May 2024
Reviewed: 6 May 2024
Stanley
United StatesNo water pressure in shower
Coffee was good
Stayed in May 2024
Reviewed: 5 May 2024
Stanley
United StatesNothing
Location
Stayed in May 2024
Reviewed: 12 April 2024
Peter
United StatesSize of the room. Bad tv angle. No table or desk
Location and staff. Free parking intown. Morning coffee
Stayed in April 2024
Reviewed: 20 March 2024
Julie
United StatesBathroom was very small
We liked being right in the heart of South Haven where you could walk to most everything.
Stayed in March 2024
Reviewed: 7 February 2024
Todd
United StatesThe noise all night because of loud neighbors ! This was awful but not the facilities fault.
Owners and staff like family super Nice !
Stayed in February 2024
Reviewed: 29 January 2024
Rhonda
United StatesParking might be a challenge for someone who are staying by themselves and wouldn't be able to get dropped off at the front door if you have health issues.
Loved everything about this hotel. Staff are so friendly and go out of their way for you. Location is convenient to everything.
Stayed in January 2024
Reviewed: 22 January 2024
Pamella
United StatesGreat location near the river and across from the movie theater. Beautifully restored historic building. Comfortable and quiet room.
Stayed in December 2023
Reviewed: 13 January 2024
Tom
United StatesNo heat control; but understandable with radiator heat
Everything
Stayed in December 2023
Reviewed: 18 December 2023
Michael
United StatesNothing negative to say
Location, walked to everything. Very much enjoyed the history of the Nichols
Stayed in December 2023
Reviewed: 4 December 2023
Catherine
United StatesNeed to be able to reach night staff better
Loved the historic aspect. Great staff.
Stayed in December 2023
Reviewed: 28 November 2023
Karen
United StatesNothing
The rooms are cute and comfy. The hotel staff and is friendly and so helpful with anything you may need! The location is perfect in the center of everything!
Stayed in September 2023
Reviewed: 24 November 2023
Tanya
United StatesNothing to add here.
Great location! Very pleasant and accommodating staff. The facility was very clean, as well. Very interesting historic facility.
Stayed in November 2023
Reviewed: 9 November 2023
Joseph
United StatesN/A
Surprised with the breakfast that was available it was very nice with a great homey feeling.
Stayed in November 2023
Reviewed: 30 October 2023
Rhonda
United StatesWithin walking distance to everything! Staff was very friendly and accommodating. Room was nice and quiet. Loved the historic vibe.
Stayed in October 2023
Reviewed: 21 October 2023
Nina
United StatesCan't think of a thing.
It was an excellent location, clean and spacious. We stayed in Room 1 which had two rooms which was perfect for our needs
Stayed in October 2023
Reviewed: 19 October 2023
John
United StatesHaving to leave and go back to work
Very friendly staff. Location was in heart of downtown with everything in walking distance.
Stayed in October 2023
Reviewed: 1 October 2023
Renee
United StatesCharming older hotel, perfect spot to walk around South Haven. Evening happy hour was a nice addition, and got to chat with the owner who seemed like a great guy. Definitely recommend staying here.
Stayed in September 2023
Reviewed: 29 September 2023
Rhonda
United StatesLocation
Stayed in September 2023
Reviewed: 15 September 2023
Kathy
United StatesI really enjoyed the old hotel with all of its ambience. We love the lobby area and the opportunity to use the tables for card games in the evening. . The location was great for dinners, breakfast and shopping. We especially loved walking down to the lighthouse and having breakfast Sunday morning at the American Legion. 
Stayed in September 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content