2707 Little Rock Road, Charlotte, NC 28214, United States
#113 of 185 hotels in Charlotte
Guests' ChoiceBased on 488 hotel reviews
7.9Cleanliness
8.5
Comfort
8.5
Location
8.8
Facilities
8.2
Staff
8.5
Value for money
7.8
Free WiFi
9.2
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End of dialog contentReviewed: 21 May 2024
Elizabeth
United StatesNo decaf coffee made available at breakfast. There was no one at the desk to handle check out in the 5 minutes before the 8:30am shuttle was due to depart.
Shuttle service to and from the airport, the size of the room, the comfortable bed and nice bed linens. The waitresses worked very hard to serve everyone during the evening dinner time.
Stayed in May 2024
Reviewed: 13 May 2024
Anthony
IrelandExpensive food
Close to airport
Stayed in May 2024
Reviewed: 1 May 2024
Valerie
Cayman IslandsRestaurant could have been better - very limited menu - burger was good hit pub chips disappointing
Didn’t have breakfast
Stayed in April 2024
Reviewed: 24 April 2024
Arthur
United StatesVery expensive buffet breakfast $19
Stayed in April 2024
Reviewed: 23 April 2024
Angela
CanadaOne of the reception employee was not very good at offering info during check in.
Location, room, restaurant,
Stayed in April 2024
Reviewed: 20 March 2024
Bobby
United StatesN/A
Convenient
Stayed in March 2024
Reviewed: 4 March 2024
Courtney
United StatesLess than 5 minutes from the airport. Good restaurant for dinner and great value breakfast buffet. Absolutely lovely staff.
Stayed in March 2024
Reviewed: 18 February 2024
Anita
United StatesGreat location to the airport. Nice room
Stayed in February 2024
Reviewed: 30 January 2024
John
United StatesLocation, cleanliness, friendly staff, easy parking
Stayed in January 2024
Reviewed: 19 January 2024
Ronald
United StatesLuggage carts unavailable
Close to ClT
Stayed in January 2024
Reviewed: 11 January 2024
Keith
United StatesAlmost all the electrical outlets were so loose I couldn’t plug in any devices. Very frustrating. I eventually unplugged a lamp and used that plug that was in a very inconvenient location.
Great front desk person on arrival
Stayed in January 2024
Reviewed: 30 December 2023
Angela
United StatesThey had a free airport shuttle which was nice but did take a little while to come to airport to pick us up. Make sure to communicate at check in if you need it back to airport.
Staff was very kind and helpful. The bed was comfortable.
Stayed in December 2023
Reviewed: 24 December 2023
Andrea
United StatesNo breakfast, it we were up so early we would not have been able to get it anyway.
Location to airport... Room was clean and beds were comfortable.
Stayed in November 2023
Reviewed: 24 December 2023
Linda
United StatesNot enough staff at check-in. Asked for wake up and no one called. Huge stain on room carpet. Booked for 4 and only had towels for two.
Location. Cookies in the lobby. Plenty of parking. Restaurant in hotel.
Stayed in December 2023
Reviewed: 29 November 2023
Colin
United StatesThe location near the airport.
Stayed in November 2023
Reviewed: 26 November 2023
John
US Virgin IslandsYour staff made it a great stay rather just “a stay” ! Your heavy set, black female, driver-manager, was one of the nicest people I encountered on an 18 day vacation in Africa! I travel often and will use this location again! John
Stayed in November 2023
Reviewed: 24 November 2023
Gricelda
United Statesn/a
n/a
Stayed in November 2023
Reviewed: 18 November 2023
Mckinnon-heath
United StatesLack of hot water in the shower
Close to the airport with transport
Stayed in November 2023
Reviewed: 1 November 2023
Ed
United StatesStaff and shuttle
Stayed in October 2023
Reviewed: 25 October 2023
Frank
United Statesnothing
short stay. shuttle to/from airport
Stayed in October 2023
Reviewed: 25 October 2023
Charles
United StatesMy wife stood at the restaurant / bar to place an order for dinner to eat in the room. We had just flown in from Italy on an overnight trip and were exhausted. She was still waiting to be recognized and was ignored while I completed the check in process at the desk. Finally a waiter took the order for us and told us the meals would be ready( paid for at the time) and would be ready within 20 minutes. We checked into the room and I took a shower, my wife came back about 20 minutes later without the food order. It was neglected again by the restaurant staff. Now, 40 minutes later no food. I called Simone at the front desk , she went to the bar followed up on the order and said she would take care of it which she did... I came down 15 mins later to retrieve the 2 hamburgers, salads and sodas. My frustration was two-fold, my wife was ignored at the bar area 2 times( it was around 5:45 pm), the ordered was "dropped", required someone to leave their work station to follow up on another department. Again, Simone followed up and was gracious about the food order.
proximity/ convenience to the airport.
Stayed in October 2023
Reviewed: 25 October 2023
William
United StatesNear airport
Stayed in October 2023
Reviewed: 23 October 2023
Patricia
United StatesDidn't like the shampoo and body wash in the shower, can't stand the smell.
The staff was very friendly and helpful, room was nice, clean and comfortable.
Stayed in September 2023
Reviewed: 23 October 2023
Selena
United StatesRestaurant understaffed and cranky
Cleanliness
Stayed in October 2023
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