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  5. Reviews of Quality Inn I-75 West Chester-North Cincinnati

Reviews of Quality Inn I-75 West Chester-North Cincinnati 2 stars

8567 Cincinnati Dayton Road, West Chester, OH 45069, United States

#17 of 18 hotels in West Chester

Guests' Choice

Review score

Based on 682 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.8

  • Location

    8.3

  • Facilities

    7.5

  • Staff

    8.3

  • Value for money

    7.8

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Showing 1 – 25

  • Reviewed: 30 May 2024

    8.0
    Excellent
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Excellent I m happy is good to stay next next time is perfect rice and quite,

    Stayed in May 2024

  • Reviewed: 28 May 2024

    8.0
    Great value and wonderful staff
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The individual room smelled strongly of cigarettes and was very outdated and could use some work.

    All of the staff were wonderful and very accommodating. It seems like there were upgrades being done which is wonderful. The common spaces were updated and nice.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Comfy, clean and affordable
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    To many phantom lights on in the room at night and didn't have keurig coffee maker.

    It was adequate

    Stayed in May 2024

  • Reviewed: 12 May 2024

    6.0
    Deceitful bed sizes advertised
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I booked 2 rooms that were supposed to be 2 queen beds, one being handicap accessible. What I got was 2 rooms with 2 double beds. Big difference! Staff couldn't be bothered to rectify the situation. We asked for a couple more pillows since I had JUST had neck surgery. The desk staff was very rude about this, too.

    It was clean. It was close go where we were going. The beds, though not the size I paid for, were comfortable.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    6.0
    I won't stay at this location again, but I know it's a chain I choose for the same experience most o
    • Leisure trip
    • Couple
    • King Room with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    I got the room for the hot tub, unfortunately it was in the bathroom. Which means you can't use the rest room in private without getting out of the tub and you can't shower in a normal shower. Also it had cobwebs so big it looked like a nest of bugs in the room. Also at exactly 11:12am the staff tried to walk in the room with no knock at all, I was standing in the bathroom with the door open when I heard the door catch on the dead lock. It's a Monday morning, I spent extra time making sure the room was clean what if by chance I was not dressed and forgot to deadbolt. I tried to politely tell the front desk but I got the blame instead because of the time. Even after she said yes I'm sorry I've had to tell them about that before! The 1800 number took care of the situation, I'm not a complainer so I never once complained about the room but that had me so upset when I felt blamed after I very quietly tried to let management know what happened so they could fix it internally.

    The price and the location

    Stayed in April 2024

  • Reviewed: 9 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • King Room- Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Place is under construction. Materials for construction by front door of hotel.

    Location near 75

    Stayed in April 2024

  • Reviewed: 4 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room - Accessible/Non-Smoking
    • Stayed 9 nights
    • Submitted via mobile

    Hotel under refurbishment

    Staff attentive and friendly

    Stayed in March 2024

  • Reviewed: 2 April 2024

    7.0
    Good price, average clean, nice front desk staff, housekeeping/noise not satisfactory.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The housekeeping was not up to expectations. We had to request everything we needed for the 1st 3 days, and the 4th was supposed to have been a total room clean-but nothing was cleaned or restocked. No offer to compensate was made. Also we were in a room over the front doors which were constantly opening/closing so it was constantly loud. We were not aware of this or would have requested a different room.

    Did not participate in the breakfast, it didn’t look as if anything was available, but it may have been or was just depleted. Not judging on this aspect. Every interaction with front desk staff was friendly, informative, and professional. Construction or remodeling was ongoing and a bit of an inconvenience but not a deterrent.

    Stayed in April 2024

  • Reviewed: 10 March 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Eggs

    Stayed in March 2024

  • Reviewed: 24 January 2024

    7.0
    Great stay for the money.
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Location fit my needs. Price was great for the accommodation.

    Stayed in December 2023

  • Reviewed: 10 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room with Spa Bath
    • Stayed 2 nights
    • Submitted via mobile

    Bed comfortable 😌 and jacuzzi awesome

    Stayed in January 2024

  • Reviewed: 8 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Close to my brother's house Easily accessible from the Interstate

    Stayed in November 2023

  • Reviewed: 6 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Comfortable

    Stayed in September 2023

  • Reviewed: 21 September 2023

    7.0
    Good value in a nice location
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There was a long hair in the potatoes. Coffee was not very good

    Good selection for a lite breakfast. Great location.

    Stayed in September 2023

  • Reviewed: 29 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Room above us was loud, however management did help to rectify the situation. Incidental deposit felt 'cold'. People were occasionally smoking by the doors. Building is a bit rundown & needs some minor repairs & touch up.

    Breakfast was good. Nice warm pool. Great pillows.

    Stayed in August 2023

  • Reviewed: 6 August 2023

    8.0
    Very enjoyable.
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Maybe

    Enjoyable breakfast and cordial staff.

    Stayed in August 2023

  • Reviewed: 5 August 2023

    8.0
    Nice facility.
    • Leisure trip
    • Couple
    • King Room with Spa Bath
    • Stayed 1 night

    A little more variety for the breakfast.

    Room was very clean. Hot breakfast was nice but the selection was limited.

    Stayed in July 2023

  • Reviewed: 30 July 2023

    8.0
    Would stay again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast could have been better.

    Location was great.

    Stayed in July 2023

  • Reviewed: 22 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room with Spa Bath
    • Stayed 2 nights
    • Submitted via mobile

    Didn't realize close to major traffic. We could here the traffic at night.

    It was close to places to eat and Entertainment

    Stayed in July 2023

  • Reviewed: 22 May 2023

    7.0
    It was ok
    • Leisure trip
    • Couple
    • King Room with Spa Bath
    • Stayed 2 nights
    • Submitted via mobile

    They didn't have an elevator, and the toilet was too close to the jacuzzi and the wall.

    The jacuzzi in the room, bed was comfortable.

    Stayed in May 2023

  • Reviewed: 13 May 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Whirlpool Tub - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    room smelled like stale cigarettes

    Stayed in April 2023

  • Reviewed: 21 April 2023

    7.0
    We enjoyed our stay and will visit other locations in the future.
    • Leisure trip
    • Couple
    • King Room with Spa Bath
    • Stayed 1 night

    The waffle irons were in the middle of the bar line. It would have been more efficient to have them at their own station apart from the actual line of items.

    Breakfast bar was nice. I enjoyed the waffles. It was a bit tight to navigate. Everything was crammed together in one space. Other than that it was great.

    Stayed in April 2023

  • Reviewed: 15 April 2023

    8.0
    Very convenient
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 2 nights

    Only had coffee this stay

    Stayed in April 2023

  • Reviewed: 6 April 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room with Spa Bath
    • Stayed 2 nights
    • Submitted via mobile

    Pool was closed and front desk was moved while they are renovating. House Keeper for April 5th opened the door to my room without even knocking and that was at 10:35 am before checkout. Opened it while I was changing so I feel as if my privacy was invaded and didn’t feel safe in the room.

    Stayed in April 2023

Showing 1 – 25

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