2001 East Dixon Bouelvard , Shelby, NC 28152, United States
#6 of 9 hotels in Shelby
Guests' ChoiceBased on 529 hotel reviews
7.3Cleanliness
7.7
Comfort
7.7
Location
8.5
Facilities
7.4
Staff
8.5
Value for money
7.7
Free WiFi
8.5
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End of dialog contentReviewed: 2 May 2024
Yoko
United StatesBreakfast wasn’t as good
Staff are very warm and inviting
Stayed in May 2024
Reviewed: 24 April 2024
Kevin
United StatesPillows were not enough and breakfast variety limited.
Stayed in April 2024
Reviewed: 30 March 2024
Tito
PeruAttention was ok, the lady at the front desk needs to be more kind to customers. And smile a little more.
Good breakfast, good location.
Stayed in March 2024
Reviewed: 24 March 2024
Thompson
United StatesHoles in ceiling, towels were not soft at all, coffee bar didn’t have coffee most of the time. AM staff not friendly.
Location, coffee bar, room was a nice size. PM staff was super friendly. First room had no AC but the front desk clerk checked it & moved us very quickly.
Stayed in February 2024
Reviewed: 21 March 2024
Margo
United StatesEvery year I stay here to visit family but that back door never has a lock on it so it's a security issue as I travel with my children
Stayed in March 2024
Reviewed: 26 February 2024
Valerie
United StatesHotel is under renovation..can't remember if that was said prior online or not ... Some noise and foot traffic down the hall at night .
The bathroom was updated . Everything seemed new . The beds were comfortable. No issues with my room. Loved the late check out time
Stayed in February 2024
Reviewed: 26 February 2024
Maggalene
United StatesBreakfast
Great location
Stayed in February 2024
Reviewed: 27 November 2023
Thrasher
United StatesMy room had crawling bugs 🐛 2
Stayed in November 2023
Reviewed: 13 November 2023
Jessica
United StatesPrice was too much for average hotel !
Clean and polite staff !
Stayed in November 2023
Reviewed: 6 November 2023
Shelia
United StatesBreakfast
Location
Stayed in October 2023
Reviewed: 30 October 2023
John
United StatesThe furniture in the lobby was outdated,raggedy, dirty, and smells. My room also had outdated and raggedy furniture (all the leather was torned and hanging off the desk chair), and the bed was almost sitting on the floor. torn furniture. The room was infected with ants. I kill ants in the bed with me. The bathtub had so many ants in it that I had to take a sponge bath in the sink.The breakfast and the staff member that prepared it, 👎🏼I have no words. It seems that they are remodeling, but they need to close it down until they can make it livable.
I only like that it is just a walk across the yard to get to the mall.
Stayed in October 2023
Reviewed: 9 October 2023
Tonya
United StatesThe air in my room went out the first night but we was given a fan and moved the next day. The clerk was nice about the situation though
The front desk clerks were very nice,there was coffee available in the lobby,it was clean
Stayed in October 2023
Reviewed: 2 October 2023
Johnson
United StatesThe pillows are horrible
Mostly everything
Stayed in October 2023
Reviewed: 21 September 2023
Gloria
United StatesNeed to be remodeled asap first room smelled of mildew
The area
Stayed in August 2023
Reviewed: 18 September 2023
Keila
United StatesAnts... LOTS OF ANTS! EVERYWHERE!! We made the front desk aware of the issue and we had to change rooms in order to not have any ants.
It was close to restaurants. Bed was comfortable.
Stayed in September 2023
Reviewed: 26 August 2023
Angela
United StatesFacility needed updating, peeling wallpaper etc. breakfast ok.
Staff was awesome. Clean. And comfortable
Stayed in August 2023
Reviewed: 12 August 2023
Karen
United StatesThe bed didn’t sleep well seemed to hard for us
It was conveniently located for our needs. The breakfast was good
Stayed in July 2023
Reviewed: 10 August 2023
Randy
United StatesFirst floor and room smelled like it had been wet a long time…. Towels and sheets we rough as sandpaper
Location … staff was nice
Stayed in August 2023
Reviewed: 27 July 2023
Cindy
United StatesEverything is dated. The whole place needs renovation. The room was never serviced while we were there for 3 days. The bed was never made and the towels were never refilled
Convenient, available, inexpensive
Stayed in July 2023
Reviewed: 24 July 2023
Shequetta
United StatesRoom smelt like mildew
Great location, bed was very comfortable.
Stayed in July 2023
Reviewed: 5 July 2023
Johnson
United StatesThey will not replace the pillows on the beds and they hardly ever have 4 pillows on each bed. And the pillows they do have are worn out terribly bad.. I rode in a car for 8 hours and came to that place to rest. I am tired because the pillows were horrible. I stress this every time you guys ask me for a survey.
Quite and clean
Stayed in July 2023
Reviewed: 4 June 2023
Davis
United StatesThe whole place looks and feels dated.
All was fair.
Stayed in June 2023
Reviewed: 31 May 2023
Steven
United StatesThey didn’t leave us any towels the entire stay . The first night we had towels , second night we got back to the room no towels . I went to the desk they said I have to put towels outside the door. We left the next morning and put our towels outside the door came later that night not towels .
right off 74 close to the mall
Stayed in May 2023
Reviewed: 10 May 2023
Astrid
United Statesmore fruit or plant based foods.
It was okay, my daughter ate the bagels and we had fruit. I am vegan so not many options for me.
Stayed in May 2023
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