7502 County Road 42, Victor, NY 14564, United States
#2 of 7 hotels in Victor
Guests' ChoiceBased on 184 hotel reviews
8.4Cleanliness
8.8
Comfort
8.9
Location
8.8
Facilities
8.6
Staff
8.7
Value for money
8.2
Free WiFi
8.8
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End of dialog contentReviewed: 24 May 2024
Brown
United StatesThe room could have used more towels.
The room and hotel were clean. The staff was friendly and accommodating.
Stayed in May 2024
Reviewed: 19 May 2024
Angelina
United StatesIt was not a great price for how run down the place was.
It was a great location
Stayed in May 2024
Reviewed: 13 February 2024
Luray
CanadaWas overcharged for room.
Very clean and large room, breakfast was great with lots if options.
Stayed in February 2024
Reviewed: 19 January 2024
Oksana
United StatesBreakfast could be better, more natural,not so plastic.
Stayed in December 2023
Reviewed: 18 December 2023
Akanksha
CanadaPool was very cold, no hot water . Hot tub was good. Check in staff could have been a little nice , we felt rushed at check in .
The room was very clean . The breakfast was really good and served hot . Parking was free and had a microwave.
Stayed in December 2023
Reviewed: 30 October 2023
Andrea
United StatesNoise
Clean and good location
Stayed in October 2023
Reviewed: 9 October 2023
Matthew
United StatesAsked for extra linens had pumpkin bug on it
Bed comfy
Stayed in October 2023
Reviewed: 16 August 2023
Denise
United StatesKatie was so helpful. When I realized that I has given a room without a tub she quickly switched me to a different one.
Stayed in August 2023
Reviewed: 3 July 2023
Wayne
CanadaWaffles are a great travelling option. Fresh berries added would be awesome
Breakfast was okay - had better
Stayed in June 2023
Reviewed: 16 April 2023
Angela
United StatesPool looked a little murky
Clean, friendly staff.
Stayed in April 2023
Reviewed: 13 April 2023
Jp52772
United StatesBed was a stiff. Shower head could be updated.
Friendly staff. Great breakfast. Clean room.
Stayed in April 2023
Reviewed: 9 April 2023
Magnolia
United StatesShower room is slippery
Awesome
Stayed in April 2023
Reviewed: 15 March 2023
Balenthiran
Canadabathroom shower water drains leaking out side the shower area..
friendly front desk staff..
Stayed in March 2023
Reviewed: 13 March 2023
Nick
United StatesBreakfast was great. Room was adequate size for the 5 of us. Staff was always friendly and responsive. We will definitely be staying again in the future.
Stayed in March 2023
Reviewed: 20 February 2023
Anca
Canadawindows insulation, issues with coffee machine
v friendly and professional staff
Stayed in February 2023
Reviewed: 11 November 2022
Michael
United StatesCheck in was good but I reserved two beds and they only had one on file so they had to switch us to a different room with two beds. Bedtime was 10:00 but there were kids running up and down the halls slamming doors until midnight. Was not pleasant!
The location was good and breakfast was good.
Stayed in November 2022
Reviewed: 7 November 2022
Stacie
United StatesThe hotel was packed with some kind of sports event close by. The other guests were very loud and staggered everywhere, nothing against the staff they managed the overflow of teen girls in the lobby very well.
The place was very clean. My children loved the pool
Stayed in November 2022
Reviewed: 30 October 2022
Laurie
United StatesAll was fine
Bigger rooms, great breakfast
Stayed in October 2022
Reviewed: 2 October 2022
Charles
United StatesThey didn't keep hot coffee in the hotel lobby. Coffee is an inexpensive item to have for your guests. As well they had an electrical contractor come in Monday morning to make some repairs in the main hall and they left a lot of dirt lying on the carpet. This mess, as of my check on out on Wednesday, was still not cleaned up. I watched several times as the cleaning person walked past the mess to clean rooms. Just so you know this was an obvious amount of dirt laying there from removing ceiling tile.
This was my 4th or so stay at this hotel. Was glad to see the pool and hot tub was in working order this time. Especially the hot tub was nice as not many hotels have this. As well it was nice to see sausage gravy on the breakfast bar. Many times I have traveled up north and this item is not on the bar.
Stayed in September 2022
Reviewed: 1 September 2022
Karin
United StatesDirty floor in room, footprints in bathroom
Requested and received handicapped room, Good wifi, good breakfast, Excellent location right off 90, Good sized room
Stayed in August 2022
Reviewed: 29 August 2022
Stephen
United StatesPrepared food was fair at best.
The front desk staff was excellent. There was a minor inconvenience with the use of Booking.com yet the staff handled it with complete satisfaction, professionalism, and courtesy. The general manager was a pleasure to deal with and he handled my reservation in a way that made me feel important as a guest - actually I'd say he was exceptional! And he remembered my name throughout our stay. Sam, the check-in clerk and Jamie the guest services manager were all outstanding service providers.
Stayed in August 2022
Reviewed: 25 July 2022
Jody
CanadaEverything was excellent
Stayed in July 2022
Reviewed: 28 June 2022
Joy
United Statespool was a little meh
check in was quick. breakfast was decent. likes the patio area to relax at.
Stayed in June 2022
Reviewed: 29 May 2022
Patty
United StatesIf reservation now POOL and JACUZZI CLOSED.
Beds were comfortable, bathroom clean, staff friendly.
Stayed in May 2022
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