1000 Vandalay Drive, Frankfort, KY 40601, United States
#4 of 10 hotels in Frankfort
Guests' ChoiceBased on 204 hotel reviews
8.4Cleanliness
8.7
Comfort
8.7
Location
8.9
Facilities
8.5
Staff
8.5
Value for money
8.2
Free WiFi
9.0
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End of dialog contentReviewed: 1 June 2024
Sanchez
United StatesNothing
It is located near the main roads and that makes everything easier.
Stayed in May 2024
Reviewed: 13 May 2024
Preusser
United StatesBreakfast was good and there was a nice restaurant close by
Stayed in May 2024
Reviewed: 21 April 2024
Tammy
United StatesThe night desk attendant was not at the desk for at least 20 minutes when we arrived for check in. He did his job once he showed up but very unprofessional
Stayed in April 2024
Reviewed: 22 March 2024
Susan
United StatesPool area could be better, seems old
Plenty of food & space to eat
Stayed in March 2024
Reviewed: 29 February 2024
Sonya
United StatesOur group of kids was not allowed to use the pool. That’s the only reason we stayed there.
The breakfast was good. The room was clean. But we booked all the rooms for a school dance competition and the pool was suppose to be operational but they would t let us use it. We could have stayed at another hotel with a pool had we known we wasn’t allowed to use it. And we could have stayed cheaper .
Stayed in February 2024
Reviewed: 12 February 2024
Nicole
United StatesN/a
Location
Stayed in February 2024
Reviewed: 17 January 2024
Monica
United StatesWe were running behind for checkout and housekeeping came and knocked on the door at 11:20am. So we were running behind for checkout about 15 minutes which was communicated to her. So when we finally left she was just standing in front of our door with her cleaning cart. When I stated I apologize she just looked and did not say anything which was very rude. When I tried to explain it to the front desk the clerk told us since we booked through third party I would have to file a complaint with you but I want the corporate number for Holiday Inn.
Location and the night auditor that helped us at check in, Kent, is so awesome.
Stayed in January 2024
Reviewed: 2 January 2024
Sarah
United StatesHusband says it was like he expected: if you got to the breakfast early, the biscuits and rolls were not so hard. The room was mostly clean; towels were ok; they could have been bigger and softer. The pillows were feather or some stuff that was difficult for allergies and way too soft. Though they were labelled, the "medium" was very soft. It is a Holiday Inn Express, so full service and extras should not be expected.
breakfast was ok: biscuits and cinnamon rolls were dry because they were under a heat lamp; no bacon available; could have had more fruit like bananas; would have liked to have had access to hot and cold water during the day and evening. I know we had a pot in the room for hot chocolate and such, but sometimes needed access to fresh water that had been filtered as in the breakfast dispensers. Huge bathroom.
Stayed in December 2023
Reviewed: 20 November 2023
Randy
United StatesThe staff appeared to be a little less than professional, though very friendly.
In my hometown
Stayed in November 2023
Reviewed: 13 November 2023
John
United StatesWe had trouble regulating the heat/cooling in the room.
Everything was clean, comfortable.
Stayed in November 2023
Reviewed: 12 November 2023
David
United StatesNot quite as good as other Holiday Inns we’ve used.
Good access to hwy. and restaurants.
Stayed in November 2023
Reviewed: 3 November 2023
Randy
United StatesOriginally, I called reservations for Holiday Inn to book the room. The gentleman quoted me a price of $331. When I said I would book online for $180, he just hung up.
Staff friendly at check in. Breakfast was above expectations.
Stayed in October 2023
Reviewed: 26 October 2023
Cheryl
United StatesVery small lobby area and for some reason our key to the room didn’t work often. Had to have them rekeyed almost every day.
Great location to the bourbon distilleries. Staff was great.
Stayed in October 2023
Reviewed: 22 September 2023
Susan
United StatesDecent, comfortable stay. Nice breakfast. Friendly staff.
Stayed in September 2023
Reviewed: 15 September 2023
Kathryn
United StatesBreakfast was not very good.
Clean and comfortable.
Stayed in September 2023
Reviewed: 21 August 2023
Barjer
United StatesThe breakfast was first class and exceeded our expectations. the room was clean and comfortable too.
Stayed in August 2023
Reviewed: 12 August 2023
Brian
United StatesEverything was to my liking
It was great
Stayed in August 2023
Reviewed: 12 August 2023
Kevin
United StatesNoise from room above
Stayed in July 2023
Reviewed: 12 August 2023
Kathleen
United StatesI didn't like the sausage. I wish that there were more bagel flavors and perhaps some berries.
It was okay, not great. The sausage was not brown which is off putting. The oatmeal was good.
Stayed in July 2023
Reviewed: 6 August 2023
Mary
United StatesOur room was damp, expensive
Good location, clean.
Stayed in August 2023
Reviewed: 17 July 2023
Christopher
United StatesFor one when we got there we there was no desk attendant to check us in. Next, when we were getting ready to leave in the morning, the cleaning lady just unlock the door and walked right in when we were still inside without even knocking while I was using the bathroom. Thirdly, this room was more expensive than the Hilton we stayed in the night before in downtown Louisville.
Close to where we were visiting
Stayed in July 2023
Reviewed: 9 June 2023
Margrey
United StatesStaff was bored with us. Not friendly
Stayed in June 2023
Reviewed: 31 May 2023
Aprilgray
United Statesn/a
We stayed here during our trip to Buffalo Trace. The room was clean and the location was nice, near restaurants and only a short drive to the distillery. We walked across the parking lot to eat at longhorn steakhouse.
Stayed in May 2023
Reviewed: 29 May 2023
Dannik2021
United StatesThe room felt a little dirty, there was no sign of bugs but there was dirt, the price seemed high for what you got.
The rooms were spacious, the breakfast was delicious, and the location was nice.
Stayed in May 2023
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