400 Old Loudon Road, Latham, NY 12110, United States
#9 of 14 hotels in Latham
Guests' ChoiceBased on 489 hotel reviews
6.9Cleanliness
7.4
Comfort
7.6
Location
8.2
Facilities
7.2
Staff
7.8
Value for money
7.3
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 May 2024
Lawrence
United StatesFirst room the drain was clogged. Second room no facial tissue. Not what I have cone to expect.
We eat out with family
Stayed in April 2024
Reviewed: 7 April 2024
Shambra
United StatesThere was construction noises until after 7:00pm in the room right under us and it was extremely loud. The pictures in the website showed pancakes and waffles and there was none.
Close to RPI where my kids attend
Stayed in April 2024
Reviewed: 7 April 2024
Erin
United StatesCould have been cleaner in the shower and the walls.
Breakfast was good. Location great.
Stayed in April 2024
Reviewed: 2 April 2024
John
United StatesThe fact that they were doing construction in the wing of my room. Smelled like stain and dust every where
The pool is about it
Stayed in April 2024
Reviewed: 19 March 2024
Elizabeth
United StatesThe phone in my room didn't seem to be working well. Also, my room overlooked backlot dumpster. The elevator rug was very worn out. It's good they are doing renovations.
The bfast great and the room was very clean. Staff were pleasant and helpful. The room was very quiet.
Stayed in March 2024
Reviewed: 15 March 2024
Eboni
United StatesNever received my deposit back
Good
Stayed in February 2024
Reviewed: 11 March 2024
Jeffery
United StatesMold on the shower curtain. Dust on the microwave and other flat surfaces in the room. Daylight savings time was not adjusted for the pool and weight room. Had to wait an hour to use them no staff could do the task.
OK
Stayed in March 2024
Reviewed: 4 March 2024
Candice
United StatesOn the tap bar and grill. I was under the impression that it was a restaurant.
Beds were comfortable
Stayed in March 2024
Reviewed: 1 February 2024
Gina
United StatesThe property was fine, there was alot of small kids with rude parents
The location is where I needed
Stayed in January 2024
Reviewed: 16 October 2023
John
United StatesLow water pressure, price.
Comfortable bed.
Stayed in October 2023
Reviewed: 2 October 2023
Winter
United StatesFront desk was the slowest ordeal of my life
Facilities were clean and comfortable
Stayed in October 2023
Reviewed: 4 September 2023
Padma
United StatesNoisy air conditioners.
We enjoyed the jacuzzi very much. Breakfast was excellent. We went to the bar, Melyssa is such an awesome server.
Stayed in September 2023
Reviewed: 4 September 2023
Kenneth
United StatesBreakfast, and our bathroom sink was clogged
Nice big room,
Stayed in September 2023
Reviewed: 15 August 2023
Adrian
United StatesAir conditioning was too loud
Very good
Stayed in August 2023
Reviewed: 14 August 2023
Tammy
United StatesDidnt feel safe outside. Room was smelly and not feeling very clean.
Location was nice, pool and hot tub where nice
Stayed in August 2023
Reviewed: 11 August 2023
Jeffrey
United StatesConvenient location. Quiet
Stayed in August 2023
Reviewed: 8 August 2023
Nick
United StatesPull out sofa and all chairs to be cleaned or replaced. The stains on the fabrics were filthy.
Friendly staff
Stayed in August 2023
Reviewed: 31 July 2023
Ebony
United StatesCoffee was always old and cold.
Stayed in May 2023
Reviewed: 30 June 2023
Dawn
United Statesour room was located above a party , There were 3 parties going on making getting to things like the pool difficult due to the shear number of people in the hallways and we listened to screaming , shouting and music in our room at an obnoxious volume until almost 10pm at night due to the party right outside our window.
Breakfast was good and the room well laid out. The beds were very comfy and we got a good nights rest eventually.
Stayed in June 2023
Reviewed: 28 June 2023
Webster
United Statesfire alarm going off and having evacuate hotel
good
Stayed in June 2023
Reviewed: 7 June 2023
Diane
United StatesAll good
Stayed in June 2023
Reviewed: 21 May 2023
Shanell
United Statesthe mattress was very uncomfortable you can feel the springs. other then that everything else was awesome
Stayed in April 2023
Reviewed: 13 May 2023
Shanell
United Statesthe beds where very uncomfortable. you can feel the springs in them
everything
Stayed in April 2023
Reviewed: 12 May 2023
Teia
United StatesI'm still waiting to receive my incidental fee
Stayed in May 2023
Wilderness, South Africa
Castlebar, Ireland
London, UK
Narooma, Australia
Mantova, Italy
Mandelieu-la-Napoule, France
Cagayan de Oro, Philippines
Pula, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content