77 Hegenberger Road, Oakland, CA 94621, United States
#12 of 51 hotels in Oakland
Guests' ChoiceBased on 370 hotel reviews
8.1Cleanliness
8.9
Comfort
8.9
Location
8.7
Facilities
8.6
Staff
8.7
Value for money
8.2
Free WiFi
8.6
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End of dialog contentReviewed: 1 August 2021
Veronica
United StatesMy credit card was hacked here.
Cleanliness
Stayed in August 2021
Reviewed: 23 July 2021
Rebecca
United StatesHad to pay for parking
Stayed in July 2021
Reviewed: 16 July 2021
Angel
United StatesGreat Location
Very clean, staff is very friendly
Stayed in July 2021
Reviewed: 8 July 2021
Costanza
United StatesThe showerhead was leaking and had no pressure
Stayed in June 2021
Reviewed: 27 June 2021
Debra
United StatesThe non-smoking room that was originally assigned to us smelled strongly of cigarette smoke. I'm surprised that the housekeeping staff didn't report it so that it would be inhabitable. The replacement room was clean smelling and comfortable.
Breakfast was prompt and tasty. Staff were very helpful. They provided a quick replacement of the very smoky room that we were originally assigned. The lobby and breakfast area were spacious and clean. The bed was very comfy to sleep on.
Stayed in June 2021
Reviewed: 18 June 2021
Jane
United StatesNA
Stay and park is a really convenient option. Hotel is good , location and staff were great. Will use this again for flights out of Oakland
Stayed in June 2021
Reviewed: 18 June 2021
Lane
United StatesNothing
The room was huge. The restaurant has a really good breakfast and nice staff
Stayed in June 2021
Reviewed: 16 June 2021
Yelena
United StatesThe hotel was clean. Beds and pillows were really comfortable.
Stayed in June 2021
Reviewed: 16 June 2021
Dominique
United StatesIt was very clean the staff was nice and I also like their restaurant/bar and grill
Stayed in June 2021
Reviewed: 14 June 2021
Kristin
United StatesThey had excellent shuttle service. We were 5 minutes from the airport. The beds were comfortable. The crib worked well for our son. The suite was nice to have separate rooms from our baby, so we could all sleep well.
Stayed in June 2021
Reviewed: 14 June 2021
Albert
United StatesShuttles to airport
Stayed in June 2021
Reviewed: 13 June 2021
Richard
United StatesIt was a little loud, could hear the people in the hallway and the couple in the room next to us.
Need to drop off my girlfriend at the airport at 7am. Great place to stay and it made the commute easy.
Stayed in June 2021
Reviewed: 7 June 2021
John
United StatesThe ottomans in the bedroom and living room were worn out. Did not look good.
Staff was excellent. Location was great. Suite was spacious
Stayed in June 2021
Reviewed: 3 June 2021
Joanne
United StatesClose to the airport and they had a shuttle to airport
Stayed in May 2021
Reviewed: 22 May 2024
Marilyn
United StatesI reserved 3 rooms. One with Booking.com and two with Expedia. When we (6 people) arrive, the staff told us that one of the rooms didn't have air conditioner and we could sleep with the winds open. I got upset and after a while they gave us another room. With three rooms reserved, we deserve a credit for the reservation made for the room with no air conditioner.
The location of the hotel and staff.
Stayed in May 2024
Reviewed: 22 May 2024
Gloria
United StatesNo Netflix no free breakfast like it says
Didn’t eat here
Stayed in May 2024
Reviewed: 14 May 2024
Rosann
United StatesNo Hospitality
Close to Coliseum
Stayed in May 2024
Reviewed: 29 April 2024
Vanessa
United StatesGreat breakfast and comfy bed
Stayed in April 2024
Reviewed: 17 December 2023
Latasha
United StatesThe cleanliness of the room was nonexistent during our stay. We were out for most of the day during our stay but no one ever came to service the room. We had to call for towels, tissue and we emptied our own trash.
I liked the location, the service and food at the restaurant downstairs.
Stayed in November 2023
Reviewed: 7 December 2023
Alma
United StatesThe room next door had music very loud until 4 am, and were arguing.
The beds were very comfortable
Stayed in December 2023
Reviewed: 23 October 2023
Elaine
Hong KongThe bed was dirty, walls are thin. Would not stay more than a night. If you have to, was not the cheapest option but for hotel location it was good.
Stayed in October 2023
Reviewed: 2 October 2023
Catherine
United StatesRoom was really nice, deck and shuttle guys were very helpful
Stayed in September 2023
Reviewed: 7 September 2023
Alex
United StatesBar closed before 2am
Clean
Stayed in September 2023
Reviewed: 19 August 2023
Mercedes
United StatesNoise from planes and traffic. Bed too soft. Hallways had weird smell and seemed run down. Overpriced.
Good location. Excellent service. Safe.
Stayed in August 2023
Reviewed: 3 August 2023
Eknath
United Statesbathroom
Stayed in August 2023
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