1401 South Atlantic Avenue, New Smyrna Beach, FL 32169, United States
#19 of 59 hotels in New Smyrna Beach
Guests' ChoiceBased on 1001 hotel reviews
7.9Cleanliness
8.2
Comfort
8.3
Location
9.2
Facilities
8.0
Staff
8.7
Value for money
7.6
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 May 2024
Ivan
United StatesPeople smoking Marihuana inside the building
Clean
Stayed in April 2024
Reviewed: 27 April 2024
Debbie
United StatesMaking the restaurant available 7/7 for all meals. I would have loved dining there for dinner each night with that spectacular view.
My only complaint is the fact restaurant at the hotel doesn’t stay open through dinner. The hotel is close to other restaurants and the views of the beach are incredible! Loved how quiet it is.
Stayed in April 2024
Reviewed: 26 April 2024
Leslynn
United StatesBy the beach going from pool area so many ramps, steps and gates to get through. Pool was freezing.
Delicious and great location. Every meal, ate their 3 times came out hot and nice presentation! Very tasty! Flagler St nice and close.The view was beautiful, could see sunrises and sunsets.
Stayed in April 2024
Reviewed: 23 April 2024
Marina
United StatesBreakfast is to expensive
Comfort
Stayed in April 2024
Reviewed: 16 April 2024
Sandra
United StatesWe had a light that went on and off in the hallway that kept us awake. I asked if it could be fixed. They couldn't fix it so we moved moved down the hall. We were pleased with the fix.
The balcony was a wonderful place to watch the ocean and sit and chat.
Stayed in April 2024
Reviewed: 14 April 2024
Worrell
United StatesGot locked out on the balcony. Sink leaked in the kitchen. Was charged 5 days of parking but was only there 2.(Was corrected after I noticed)And why do you need to pay to park, you're paying for a room already. Do many walk there? Use to free continental breakfast but paid what seemed too much.
Loved the view. The suite was spacious. The maintenance person, Shaun, was a great help, informative and a pleasure to talk to. While sitting on the balcony, watched a satellite shoot in the sky. Looked like a giant fireball. Was amazing!
Stayed in April 2024
Reviewed: 14 April 2024
Reed
United StatesRooms very small, musty. Funky layout. Beds were true doubles, not queens as most are these days, so tight.
Great location directly on the beach, great views from the room. Nice pool.
Stayed in April 2024
Reviewed: 13 April 2024
Kathleen
United StatesI didn’t think it was necessary to pay extra to park in the parking lot of a hotel you are staying in.
I love the ocean, it was centrally located, the eggs Benedict at breakfast was excellent.
Stayed in April 2024
Reviewed: 5 April 2024
Dave
United StatesCould use some remodeling. Was a little outdated but still good
Very good location. Room had excellent view. Easy to find and get to
Stayed in March 2024
Reviewed: 2 April 2024
Kelly
United StatesPool not heated, dead cockroach on floor. Wish furniture would be moved when cleaning to get a good vaccum.
Set up of room made it very roomy, location was great.
Stayed in March 2024
Reviewed: 30 March 2024
Krysta
United StatesMultiple issues with our room. If you shut the bathroom door completely you got stuck inside and needed someone to open it for you. The balcony door also did not close and lock completely. The bed was ok, a bit uncomfortable. The sheets were pilled, felt very old. There was also a lack of quality pillows.
Location
Stayed in March 2024
Reviewed: 29 March 2024
Patricia
United StatesA little pricey
Location view and accommodation
Stayed in March 2024
Reviewed: 26 March 2024
Randy
United StatesThere wasn’t anything in particular that I didn’t like. Overall, the property was very good.
Location and parking
Stayed in March 2024
Reviewed: 20 March 2024
Suzanne
United StatesNo eating utensils, glassware, ets in kitchen whatsoever. No shade (umbrellas) whatsoever in pool area.
Stayed in March 2024
Reviewed: 16 March 2024
Emma
United StatesThe beach is very nice. The 2 bed room suites is on the 7 th floor with fantastic view on the ocean and sun rise. Hot coffee are available all day in the lobby. I took my two teenagers sons during spring break and the best western suite is a great choice.
Stayed in March 2024
Reviewed: 16 March 2024
Knopp
United StatesWish there was a toaster in the room
Easy access to the beach
Stayed in March 2024
Reviewed: 16 March 2024
Barbara
United StatesNothing
Great time
Stayed in March 2024
Reviewed: 15 March 2024
Gerri
United StatesRoom had 2 full beds, should have queens. Bathroom in need of updating.
Great view of the beach and nice balcony.
Stayed in March 2024
Reviewed: 12 March 2024
Thomas
United StatesFront desk staff could be more friendly. Had to ask twice to get new towels and ended up getting them ourselves from the only friendly staff member, from the housecleaning group. Limited parking available.
Location was nice and the 7th floor view was great.
Stayed in March 2024
Reviewed: 10 March 2024
Wilma
United StatesOnly complaint was the couch. Very uncomfortable .
the view was excellent. I liked the suite with 2 bed rooms. It was Quiet
Stayed in March 2024
Reviewed: 28 February 2024
Mark
United StatesCan’t think of anything
Great location. In walking distance to a number of nice restaurants.
Stayed in February 2024
Reviewed: 26 February 2024
Stephen
United StatesThe view
Stayed in February 2024
Reviewed: 20 February 2024
Wendy
United StatesWe didn’t like not being able to access the beach from the property:(
We loved the Balcony and the layout of the suite:) We also liked the pool area:)
Stayed in February 2024
Reviewed: 20 February 2024
James
United StatesNothing
The staff was very friendly and helpful. The restaurant food was excellent and a great price. The location was amazing and the beach was beautiful..
Stayed in February 2024
Paisley, UK
Hertford, UK
Echuca, Australia
Carcassonne, France
Red Rock, Australia
Adi, Israel
Osternach, Austria
Meerut, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content