3500 National Parks Highway, Carlsbad, NM 88220, United States
#2 of 24 hotels in Carlsbad
Guests' ChoiceBased on 297 hotel reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
9.1
Facilities
9.3
Staff
9.4
Value for money
8.7
Free WiFi
9.4
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End of dialog contentReviewed: 2 June 2024
Cherrie
United StatesNone
Easy check in and check out. Our second time of stay here when we are in Carlsbad because we just like this hotel very much. The hotel is very clean. Breakfast very good and coffeee too. Room is very clean. Staff are very nice. Great place to stay. Easy 5 stars
Stayed in June 2024
Reviewed: 15 April 2024
Anže
SloveniaI'd love some fresh vegetables for breakfast, but this is rarity in US guess.
This is incredible value for money. The rooms are clean, staff is very friendly, they give out complimentary pods for washing clothes, even the gym has almost everything you need. The breakfast is surprisingly varied for the class of the establishment.
Stayed in April 2024
Reviewed: 11 April 2024
Ernest
United StatesBed mattress was a bit soft.
Roomy, comfortable and clean room.
Stayed in April 2024
Reviewed: 10 April 2024
Alfred
United StatesNot much.
Convenient location, friendly staff and we got to do laundry on a long road trip.
Stayed in April 2024
Reviewed: 10 April 2024
Cheri
United StatesNothing, it was all great. We had a great experience.
Clean, fast check in. Room was clean, beds comfortable, pillows soft and comfortable, and cozy. Quiet rooms. Breakfast was amazing and delicious. Many options. Check out was a breeze. Would stay again!
Stayed in April 2024
Reviewed: 8 April 2024
Faith
United StatesThe only area for improvement is the breakfast, more fresh fruit and healthy options would be good.
This is a clean, very nice hotel
Stayed in April 2024
Reviewed: 3 February 2024
Martha_2005
SingaporeBig, spacious rooms. Proximity of the location to our next roadtrip destination, Carlsbad Caverns.
Stayed in January 2024
Reviewed: 2 January 2024
Siva
United Statesdistance to caverens
clean, provided water while checking in
Stayed in December 2023
Reviewed: 2 January 2024
Kornelis
NetherlandsThe garbage bin under the sink looked like it hadn't been cleaned in quite some time: it was very full! The breakfast was quite minimal and a lot of options were already gone by the time we came down for breakfast, still well within the operation times.
The hotel is very easy to reach and within a short driving distance of the restaurants of downtown Carlsbad. There is even a brewery next door! The hotel staff made us feel welcome and provided us with free water upon arrival. The room itself is very large, with a nice sitting area and a large and comfortable bed. The shower was also good, though not ideal for people over six foot two (190 cm)! We slept well with minimal street noise.
Stayed in December 2023
Reviewed: 1 January 2024
Korina
AustraliaLiked we could cook in the room with the portable cook top and pots and pans the hotel supplies if asked.
Stayed in December 2023
Reviewed: 29 November 2023
Stokes
United StatesThe no pool
The beds where nice rooms where spacious
Stayed in November 2023
Reviewed: 28 November 2023
Jdelj
United StatesEverything was perfect - I highly recommend this location as a home base for exploring Carlsbad Caverns and Guadalupe Mountains National Parks!
This hotel was the absolute nicest chain hotel we have ever stayed in. We use these types of hotels for our National Parks trips and this Home2Suites was amazingly clean, spacious, and well-appointed. The gym was brand spanking new! The breakfast was plentiful and delicious! The staff were always available and so helpful. Even the hallways and stairways smelled new and clean. Truly, I cannot say enough how pleased we were to make this our home base for exploring Carlsbad Caverns and Guadalupe Mountains National Parks!
Stayed in November 2023
Reviewed: 27 November 2023
Ginger
United StatesMore fresh options and different drink options.
The breakfast was typical for a continental breakfast. It was more of a take and go type set up.
Stayed in November 2023
Reviewed: 22 November 2023
Katie
United StatesI found a used juice box under the couch. Finding other people's trash kind of grosses me out.
The front desk attendant was so kind to my kids when we arrived. The room felt pretty clean and the breakfast was great.
Stayed in November 2023
Reviewed: 23 October 2023
Luciano
United StatesShower door and bathroom door issues.
Very friendly and helpful staff.
Stayed in October 2023
Reviewed: 23 October 2023
Castillo
United StatesNew Mexico
Love Home2. Stay Everytime I can
Stayed in October 2023
Reviewed: 23 October 2023
Barbara
United StatesThe breakfast is good but the hot food was not well labeled.
Clean and conveniently located. Had two beds and a sofa bed. Full size refrigerator. When there was a mixup over our reservation, I was told the manager was contacting booking, but not to worry, they would have a room for us. Also, they let my daughter in the room before we arrived an hour later. Good service.
Stayed in October 2023
Reviewed: 25 September 2023
Mcfadden
United StatesThere was some dog hair in the room that hadn't been vacuumed
Bed was super comfy, room was very large. Everything was updated and staff was very friendly.
Stayed in September 2023
Reviewed: 4 September 2023
Corinne
United StatesDining table only had 1 chair. Bottle of Beverage was $5
Great room set up, bed & pillows VERY comfortable. Staff very friendly and helpful.
Stayed in September 2023
Reviewed: 11 August 2023
Ashley
United StatesOnly downside was no swimming pool.
Friendly staff and large clean room.
Stayed in August 2023
Reviewed: 17 July 2023
Kokel
United StatesNo pool for grandkids.
Good location, comfortable, great staff.
Stayed in July 2023
Reviewed: 7 July 2023
Matthew
United StatesBreakfast was excellent! Waffles, muffins, fruit, prepared warm breakfast sandwiches (protein)! Wonderfully cold milk was refreshing to everyone, good prepared coffee, there were plenty of options and condiments to make everyone in my family happy. Front desk staff was great help and quick to supply missing product from my kitchenette.
Stayed in July 2023
Reviewed: 28 June 2023
Mayank
United Statesyou need to add better breakfast options. omelette was with ham or sausage. need to have option of vegetables with omelette too!! server can definitely be more helpful and have a smile on face when dealing with customers.
clean
Stayed in June 2023
Reviewed: 13 June 2023
Weiling
TaiwanThe bed is comfortable. Good shower pressure. Lots of choices for breakfast.
Stayed in May 2023
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