9226 Schulze Drive , West Chester, OH 45069, United States
#11 of 18 hotels in West Chester
Guests' ChoiceBased on 111 hotel reviews
8.3Cleanliness
8.6
Comfort
8.7
Location
9.0
Facilities
8.7
Staff
8.8
Value for money
8.4
Free WiFi
9.1
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End of dialog contentReviewed: 10 August 2023
Ronnie
United StatesYou can see from the highway
Easy access
Stayed in August 2023
Reviewed: 7 August 2023
Dave
United StatesTo sofa wasn't comfortable to sit on and did not the TV placement
Pillows and bed was great. Food was good. Clean.
Stayed in August 2023
Reviewed: 6 May 2023
Schmidt
United StatesCheck in was a little disappointing, front desk was a little snappy, no smile, understand we all have bad days.
Great location, perfect size and right off the highway
Stayed in May 2023
Reviewed: 15 April 2023
Aregbe
United StatesHaving indoor 24 hr restaurant
Okay. Need more variety
Stayed in March 2023
Reviewed: 23 March 2023
Ghiath
United StatesThe quality of the food was not as good as I am used to in hotels like this. The A/C was not working and the sink in the bathroom was not draining well. When I complained, the attendant was concerned but did not offer any discounts for the inconvenience of having to sleep in a cold room.
The room was clean.
Stayed in March 2023
Reviewed: 6 March 2023
Catherine
United StatesThe bed was a bit hard. It did not seem like there was someone working the food area and the waffle area was very messy and almost out and they were out of strong coffee. They fixed but maybe more attendants for a Sunday morning. Also, really would love to have a hot tub near pool for older couples who don't want to swim but relax after a long travel.
I was very glad they had the waffles. I was told on the phone they don't know when they serve them. I sometimes pick a hotel to stay in because of the breakfast. The rooms are a great size.
Stayed in March 2023
Reviewed: 10 August 2022
Audrey
United Statescleanliness
location
Stayed in August 2022
Reviewed: 9 May 2022
Melissa
United StatesBed sagged a little
Lots of room in the suite Pool Nice lobby
Stayed in May 2022
Reviewed: 26 March 2022
Ann
United StatesCleanliness
Stayed in March 2022
Reviewed: 3 March 2022
Marcus
United StatesClocks need to be adjusted
Cleanliness was a major factor
Stayed in February 2022
Reviewed: 20 September 2021
Tom
United StatesDisappointed my room wasn’t serviced between the two nights!
Stayed in September 2021
Reviewed: 14 September 2021
Karen
United StatesThere was a lot of electrical issues the fan and light in the bedroom did not work the fan in the bathroom did not work the light switches and electric switches at the makeup counter/cup counters/sink didn't work it was very hard getting ready
The bed was great the room was great
Stayed in September 2021
Reviewed: 1 August 2021
Ronnie
United StatesPrice seemed a little high.
15 minutes outside Cincinnati. Lots of things to do nearby including Top Golf. Bed was nice. Great water pressure in shower. Nice room
Stayed in August 2021
Reviewed: 21 July 2021
Sherry
United StatesThe photos on the website were not representative of the facility and our room.
Stayed in July 2021
Reviewed: 16 April 2024
Charles
United StatesThe only negative thing if anything was that the pool was closed 😐
Excellent !!! Location from restaurant,mall, and events.. wonderful in every way...
Stayed in April 2024
Reviewed: 24 March 2024
Angel
United StatesI really appreciated the cleanliness of the property.
Stayed in March 2024
Reviewed: 6 January 2024
Jake
United StatesThere was a fire situation on the 3rd floor, and we were promise a discount got nothing, called to get points, find out thats a rip-off, my wife called got the run around instead of a straight answer. The breakdown of this is your staff was awesome. The facility was great, but your management sucks, and customer service sucked. Not coming back
Staff and everything was great
Stayed in December 2023
Reviewed: 5 January 2024
Jessica
United StatesIt would have been nice to know something happened and it was under renovation. I walked through hallways where there were holes in the floor. Our room, had dust, cob webs everywhere. The beds were poor quality.
The staff there were amazing, thoughtful and helpful.
Stayed in December 2023
Reviewed: 31 December 2023
Doug
United StatesMy heat worked only when it wanted to
The comfort and location
Stayed in December 2023
Reviewed: 28 November 2023
Tracy
United StatesI stayed at this particular hotel for over two months, I made a mistake and forgot something in the room when I called the bag was there and the items in the bag were gone!! But when I checked in the hotel I asked about the bag, then that brought it to me I was really upset then the guy at the front desk told me we are not liable for my mistake for leaving my stuff.
Nothing I really was rubbed me the wrong way.
Stayed in November 2023
Reviewed: 23 June 2023
Jonathan
United StatesNo refund
N/A
Stayed in June 2023
Reviewed: 17 June 2023
Kristin
United StatesLoved the location. Perfect for staying outside Cincinnati for ball game.
Stayed in May 2023
Reviewed: 28 March 2023
Adrienne
United StatesFood left in refrigerator from the occupants before.
Stayed in March 2023
Reviewed: 13 March 2023
Janyae
United StatesNothing
Everything was amazing staff was very nice. Complementary water and chocolate was very thoughtful
Stayed in March 2023
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