1998 Riviera Drive, Mount Pleasant, Charleston, SC 29464, United States
#66 of 154 hotels in Charleston
Guests' ChoiceBased on 604 hotel reviews
8.3Cleanliness
8.5
Comfort
8.6
Location
9.3
Facilities
8.5
Staff
8.8
Value for money
8.2
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 April 2024
Holly
United StatesPull out sofa was broken. Breakfast was ok at best.
Great location. Nice friendly staff.
Stayed in April 2024
Reviewed: 6 March 2024
Neil
United StatesBreakfast and area were very nice with convenient location. Staff very friendly and helpful.
Stayed in March 2024
Reviewed: 2 March 2024
Nicole
CanadaRooms need updating. Breakfast quality is poor.
Staff were excellent. Great location
Stayed in March 2024
Reviewed: 26 January 2024
John
United StatesBreakfast was not that great. Not to many options. Egg patties were dry and tasted like cardboard and the sausage was very greasy.
Stayed in January 2024
Reviewed: 8 January 2024
Narelle
United StatesOur toilet was broken. Obviously noone had reported it even the cleaner. 5 of us had to take the lid off each time to flush it.
Facilities were clean, large. and economical. Breakfast was typical for a hot breakfast. Was pleased to see cutlery used instead of plastic. Next time maybe a mug! It was also pet friendly although didn't like the 75 extra fee.
Stayed in January 2024
Reviewed: 11 December 2023
Janis
United StatesLengthy walks to elevators, dirty room doors, aged look to rooms
Location, atmosphere, great meal service, beverage and cookies made available for guests
Stayed in November 2023
Reviewed: 22 November 2023
John
United Statesthe pull out couch was dirty rm#122
convenience
Stayed in November 2023
Reviewed: 17 November 2023
Shenequa
United StatesN/A
The staff was friendly, the food was excellent.
Stayed in November 2023
Reviewed: 30 October 2023
Heidi
United Statesthe room, smelled and needs an update!
proximity to everything, location was very safe and beautiful for walking around. Hotel was nice, but room on the fourth floor was very dated and rundown and smelled strange. Shower was also quite old and yellowed from age.
Stayed in October 2023
Reviewed: 26 October 2023
Roxanne
United StatesClean and comfy
Stayed in September 2023
Reviewed: 24 October 2023
Anne
United StatesEverything was great!
The location was great! Cafes, shops and a walking trail around a pond in the town center. Easy drive to Patriots Point and Charleston. Nice hotel with comfortable, clean rooms.
Stayed in October 2023
Reviewed: 17 October 2023
Sam
United StatesJust a few spots of the room could have been cleaned better…..door handles, little things like that. Otherwise it was great!
Stayed in October 2023
Reviewed: 26 September 2023
Thomas
United StatesThe breakfast was o.k. No oatmeal. :)
Stayed in September 2023
Reviewed: 16 September 2023
Paul
ItalyReally, i can't think of anything.
It was extremely well located with a 5 minute drive to the (public/free) beach and in a community of shops and restuarants that gave us something to do after dinner and entertain the kids
Stayed in August 2023
Reviewed: 9 September 2023
Michelle
United StatesThe coffee/tea bar in the room was very sparse. Yes you can go downstairs but my routine in the morning is to have my coffee in the room prior to going for breakfast or out for day….not a budget stay so expected more.
Nice location to small shops and grocery … walking distance
Stayed in September 2023
Reviewed: 5 September 2023
Rachel
United StatesPool was dirty
Location
Stayed in September 2023
Reviewed: 20 August 2023
Geraldine
United StatesBreakfast was good!
Stayed in July 2023
Reviewed: 18 August 2023
Allen
United StatesHonestly I can’t tell you anything I didn’t like.
It’s just in a good location easy to get to everything in Mt Pleasant
Stayed in August 2023
Reviewed: 15 August 2023
Terry
United StatesOdd smell when entering lobby- may have been cleaning products but it was not pleasant. Tile floors in room were sticky and didn't seem clean. A roach crawled out of toilet paper when a new roll was opened. Breakfast was lacking in choices and quality. Had better at several competitors locations. Stayed here a couple of years ago and experience was better then. Seems like the facilities got "tired" quickly.
Location is great. Front desk person was very nice and friendly.
Stayed in August 2023
Reviewed: 18 July 2023
Tenika
United StatesWe had to request new bedding twice stains on fitted sheet..and comforter. Easy fix
Great location..short drive to the beach..room was big ..will stay here again
Stayed in July 2023
Reviewed: 15 July 2023
Jeffrey
United StatesRoom need and up grade and some fixes. Floors/showers ceiling fans.
Great location, friendly staff.
Stayed in July 2023
Reviewed: 10 July 2023
Carmella
United StatesNeed brighter light in the kitchen, too dark. Tub in bathroom was patched around the drain some rust and spout continued to drip. Sofa and chairs were stained. Didn't have a station to hook up a cell phone and listened to music.
Everything was great.
Stayed in July 2023
Reviewed: 5 July 2023
Kurt
United StatesMaintenance was a little shoddy. Bathroom door off color. Caulking in shower poorly applied. Nothing major. Ceiling Fan blades could have used a cleaning
Nice location close to amenities.
Stayed in July 2023
Reviewed: 25 June 2023
Summer
United Statesnothing
location and room size.
Stayed in May 2023
Tavarnuzze, Italy
Búzios, Brazil
Bourg-en-Bresse, France
Gümbet, Turkey
Istanbul, Turkey
Madrid, Spain
Sarajevo, Bosnia-Herzegovina
Bansko, Bulgaria
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content