5107 Peter Taylor Park, Brentwood, TN 37027, United States
#9 of 20 hotels in Brentwood
Guests' ChoiceBased on 90 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
9.0
Facilities
8.5
Staff
8.8
Value for money
8.2
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 9 January 2024
James
United StatesA bit more variety.
Breakfast was ok. No real complaints.
Stayed in December 2023
Reviewed: 14 December 2023
Amanda
United StatesMore towels and a larger garbage to accommodate 8 in a room.
I like the space and the breakfast was good.
Stayed in December 2023
Reviewed: 13 November 2023
Ronnie
United StatesThere is no door between dressing area and bedroom. Noise wakes people still asleep
Excellent breakfast and staff
Stayed in November 2023
Reviewed: 13 October 2023
Stacey
United StatesThe system went down at check in and took about 25 minutes to get back up in order for me to check in. The employees were kind and worked to get it back, but no compensation other than an offer for water. Elevator wasn’t working on departure.. so farther to carry items as there was no cart available either.
Nice property. Our room was comfortable. The ice maker was loud in the refrigerator and the ice maker didn’t produce much ice. The sofa was a bit worn. Though a well used hotel, still very nice and clean.
Stayed in October 2023
Reviewed: 3 October 2023
Krista
United StatesOur suite had an unfortunate situation with water residual from a past occurrence. The staff attempted to rectify the problem, and upon realizing that they couldn't, moved us to another suite. We were very happy with the 2nd location.
The staff was very accommodating. The breakfast offered a large variety from fruits to pastries, hash browns, eggs, sausage, bacon, oatmeal, waffles ...
Stayed in September 2023
Reviewed: 26 September 2023
Martha
United StatesNot real butter!
Very clean and accommodating! Very polite and positive staff, good food, pretty landscape. Will come back. Easy to use TV!
Stayed in September 2023
Reviewed: 2 August 2023
William
United StatesRoom was a little musty fans and AC vents were dirty
Location and value
Stayed in August 2023
Reviewed: 11 July 2023
Michael
United Statesnothing
proximity to Nashville and suite style room
Stayed in July 2023
Reviewed: 15 May 2023
Virginia
United StatesThe MANNER in which the Front Desk staff handled my Check-in fees. When I initially made my reservation SEVERAL months ago, I read the Hotel Policy, and Fee sections VERY carefully before I reserved my room. I was checking to see if there was a Deposit or and Incidental Fee required up front in addition to the charge for my Room and applicable taxes. There was NO STIPULATION on either the Booking.com website or on the Homewood Suites website regarding an Incidental Fee or Deposit. Yet when I arrived at the hotel, and during my Check-In, I was told by the young, white lady who checked me in that there was a $100.00 Incidental Fee that would be charged to the Debit card I used to pay for my room in addition to the charge for the Room and taxes. I explained to the young lady that there was NO STIPULATION about an Incidental Fee or Deposit being required at check in on either the booking.com website or the Hotel's website. So I asked to speak to the Manager. I was then referred to Adrian Claybrooks, Front Office Manager, I explained to Mr. Claybrooks that since I DIDN't expect to pay a $!00 Incidental/Deposit Fee. or at most ONLY the $20.00 Deposit fee that the young, black man who I'd spoken with when I'd called the Hotel several weeks previous to my arrival had said that I would be charged, that I DID NOT have enough money in my Checkings account to cover the $!00 Incidental Fee. I asked Mr. C;laybrooks if he could possible waive the $100.00 fee and he said, "NO." So because Mr. Claybrook, who checked me in on 5/12/23, charged my Checkings account ($371.14, for Room cost plus taxes, and the additional $100.00 Incidental Fee, my Checkings account, as I am writing this on Monday 5/15, is CURRENTLY OVERDRAWN by $74.55. I DIDN'T EVEN HAVE ENOUGH MONEY LEFT IN MY ACCOUNT TO GET A CAB FROM THE HOTEL TO THE GREYHOUND BUS TERMINAL ON 5/14/23 to get back home to NC!!
The breakfast was DELICIOUS and offered variety each morning. The food was well prepared and always plentiful. The Apple Juice was the best I've every tasted. The cook and kitchen staff were friendly, accommodating and courteous. Always served the guest with a smile.
Stayed in May 2023
Reviewed: 1 August 2022
Desirra
United StatesBreakfast could’ve been better and pool was closed most our stay
Stayed in July 2022
Reviewed: 2 June 2022
Jenifer
United StatesEverything was fine. We had no issues.
I liked how helpful the staff for the diner was. I needed a tray to carry food to my room, and there weren't any. The lady there gave me a cookie display tray to use on my word that I'd bring it back. I was sad I couldn't hand it to her directly when I brought it back.
Stayed in June 2022
Reviewed: 24 September 2021
Susan
United Stateskitchen and I didn’t like the breakfast and they didn’t have a shuttle
my bed and bathroom
Stayed in September 2021
Reviewed: 5 June 2021
Sheri
United StatesAll good
Pool and BBQ patio.
Stayed in June 2021
Reviewed: 29 May 2021
David
United StatesDoors a little noisy.
Love a Suite with door between rooms!
Stayed in May 2021
Reviewed: 27 May 2021
Shakira
United StatesThe grab and go breakfast
It’s still grab and go..I think it’s time for the hot breakfast to be back up and running the price you pay just for a grab and go breakfast is a no go
Stayed in May 2021
Reviewed: 18 May 2024
Dominic
United StatesThe breakfast wasn't that good, not that much of a variety. Didn't have hot water for tea later in the day.
Was in a nice quiet area
Stayed in May 2024
Reviewed: 25 March 2024
Garrett
United StatesFilthy run down room, rude staff, cannot get extra linens, and bugs in room.
Nice area
Stayed in March 2024
Reviewed: 9 March 2024
Vinu
United StatesI liked the overall experience.
I absolutely loved the experience, the room was nice and large / airy; staff are absolutely wonderful.
Stayed in March 2024
Reviewed: 10 February 2024
Watson
United StatesI had about 7 pincher bugs that I found throughout my stay in my room that I had to kill. Glasses in the cupboard were dirty, and their weren't enough blankets in room for the pullout sofa.
Breakfast was great. The room layout was great.
Stayed in February 2024
Reviewed: 24 December 2023
Diane
United StatesNever stayed at Hilton Homewood suites…this one needs UPDATING,! Couches and beds need replacing ,decor is old, paint needed on all wood trim. Plumbing pipes behind the wall is noisy when runny hot water. Breakfast selection was limited…
Location a plus, loved the layout of this two bedroom suite.
Stayed in December 2023
Reviewed: 18 December 2023
Scott
United StatesMy room looked like it wasn't stayed in or cleaned recently. Layer of dust on everything. Two 'stink' bugs in my room. Bathroom sink drain was VERY slow and definitely needed to be unclogged.
Location was good.
Stayed in December 2023
Reviewed: 18 December 2023
Robyn
United StatesEverything
Stayed in December 2023
Reviewed: 7 December 2023
Doris
United StatesToilet to low, change to new higher height
We had a suite, it was great!
Stayed in December 2023
Reviewed: 23 November 2023
Ernie
United StatesDog barking loudly in hallway after 10 pm and again around 7:30 am
Stayed in November 2023
Capalbio, Italy
Dubai, UAE
Grand Rapids, USA
Wildwood Crest, USA
Skopje, North Macedonia
Caspe, Spain
Monopoli, Italy
Arpora, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content