Gatlinburg, TN 37738, United States
#150 of 511 hotels in Gatlinburg
Guests' ChoiceBased on 29 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.1
Facilities
8.7
Staff
9.0
Value for money
8.4
Free WiFi
2.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 15 October 2023
Lisa
United StatesThe pool table was awful
So clean and comfortable just a beautiful place
Stayed in October 2023
Reviewed: 26 September 2023
Timothy
United StatesAs long as we've been coming to the area, we actually for the first time got to see a 🐻 up close! It made its appearance at our cabin 3 days in a row. That was pretty awesome! The cabin was very cozy and welcoming. We love Tennessee. It is our favorite vacation spot! Although my husband and I were a bit under the weather we still made the best of it. It was definitely a much needed vacation!
Stayed in September 2023
Reviewed: 24 August 2023
Tabatha
United StatesThe pool table needs repair. The hole in the shower where the light used to be should be covered.
The cabin is beautiful & spacious. The company is VERY responsive.
Stayed in August 2023
Reviewed: 8 July 2023
Anthony
United StatesThe cabin was very clean and tastefully decorated. The location was quiet and peaceful despite being a short drive to Gatlinburg. It was a perfect size for a couple. We really enjoyed our stay.
Stayed in July 2023
Reviewed: 21 March 2023
Tanessa
United StatesWas a very cozy. Great location. Also great customer service Randy replied to me very quickly.
Stayed in March 2023
Reviewed: 20 October 2022
Melissa
United Statesthe place was awesome, perfectly located, secluded, and not far from downtown. loved everything about it
Stayed in October 2022
Reviewed: 19 March 2022
Dustin
United Statesthere was a little bit of dirt in the AC, probably needs a filter replacement and cleaning.
awesome location with relaxing atmosphere.
Stayed in March 2022
Reviewed: 13 March 2022
Allison
United Statessome decor was dated but had everything we needed.
location and views
Stayed in January 2022
Reviewed: 27 September 2021
Mark
United StatesNeeds to be exterminated.
Beautiful views and great location.
Stayed in September 2021
Reviewed: 20 November 2023
Russell
United StatesMessy outside, burn holes in the cover for the bed, no pillow cases or comforter, bathroom door is horrible, toilet loose, wires exposed in bathroom, trashcan outside full of old construction debris, multiple hot tub lids laying around the property, 2x4s on top of the hot tub had to be moved, ratchet strap holding the deck together under the hot tub.
I liked all the fun stuff to do in Gatlinburg and pigeon forge
Stayed in November 2023
Reviewed: 16 April 2023
Deane
United StatesThe dryer did not work , we came home with wet clothes.. I ran the dish washer 2x because the 1st time it didn't open soap dispenser, I found dirty fry pan in cabinet
We liked the location
Stayed in April 2023
Reviewed: 7 February 2022
Lovelace
United StatesThe hot tub was broken. The cabin has a stink bug infestation. The jucuzzi jet were nasty. The pool table was too close to the stairs and the wall so close you only have like a foot to walk between them. Also the pool table was not flat so the balls rolled to the center of the table.
Nice view
Stayed in February 2022
Reviewed: 20 September 2021
Jason
United StatesWater wouldn’t drain, so you couldn’t wash dishes. Hot tub is a price of crap. They advertise a pool table, but it’s ring and leans to the side , and squeezed into a small area so there is no shooting pool on it. Overrun with cockroaches. I messaged them about these issues and they never replied.
Location was great. Road was crazy to get to, but once you got there it was covered with bears.
Stayed in September 2021
Reviewed: 9 April 2023
Anonymous
United StatesHad to take several super sharps turns to get the the cabin. 😂 Driveway is tiny. But nothing that would stop us from coming back.
Great little cabin. Close to everything. Very clean and super cute. You will want to arrive during daylight if at all possible to see where you are going. Hot tub was on and already warmed up when we got there and was super clean. Property owner was very nice and answered any questions we had.
Stayed in April 2023
Reviewed: 14 July 2022
Anonymous
United Statesdrive up to the cabin
nice location close to town. well taken care of
Stayed in July 2022
Reviewed: 15 February 2022
Anonymous
United Statesthere was nothing we didn’t like! Everything was perfect!
we loved everything about the cabin!
Stayed in February 2022
Reviewed: 14 March 2024
Kimel
United StatesThere are no comments available for this review
Stayed in March 2024
Reviewed: 15 January 2024
Bryan
United StatesThere are no comments available for this review
Stayed in January 2024
Reviewed: 23 July 2023
Tina
United StatesThere are no comments available for this review
Stayed in July 2023
Reviewed: 7 April 2023
Kevin
United StatesThere are no comments available for this review
Stayed in April 2023
Reviewed: 4 September 2022
Ramuel
United StatesThere are no comments available for this review
Stayed in September 2022
Reviewed: 1 July 2022
Amanda
United StatesThere are no comments available for this review
Stayed in June 2022
Reviewed: 6 June 2022
Bobby
United StatesThere are no comments available for this review
Stayed in June 2022
Reviewed: 23 May 2022
Amy
United StatesThere are no comments available for this review
Stayed in May 2022
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content