There was no guest restroom near lobby. Breakfast options were minimum. Water dispenser was not available anywhere in premises.

The room was clean and comfortable. The staff was very cooperative and humble. They allowed us early check-in, and all the formalities were completed seamlessly.

Stayed in April 2024

We found a piece of something under the sofa bed, but we notified the front desk, and the room was cleaned. The hotel seems to be outdated.

The front desk staff were excellent! Beds were comfortable, and the room had enough space for the kids to play.

Stayed in March 2024

The rooms could be updated! But other than that, nice hotel, close to all restaurants!

Stayed in October 2023

Outdated, no breakfast bar. I am not a fan of grab and go. Workout room inaccessible, no ice machine. Rooms not really clean especially pull out couches and bathrooms. Most of the electrical outlets don't hold plugs due to worn out. Electrical hazard.

I liked the staff. Very friendly and prompt. Also the GM was very understanding..

Stayed in October 2023

The room smelled like a dog

Very spacious

Stayed in August 2023

very clean

Stayed in May 2023

The customer service was amazing!

Stayed in February 2023

the countertop was bent so bad you was scared to use it .. and I was cooking for a wedding …

the people were great that works there … the property was kept nice looking and clean ..

Stayed in July 2022

Rooms could of been cleaner exceptionally around stove eyes.

Was there with a group for my wedding. The staff max jade loleta and Tyler went above to make sure we were comfortable and happy. Want to give them recognition for it.

Stayed in July 2022

We had some roaches, hallways and stairwells were dirty. Dog waste bins were overflowing.

Staff was super friendly and professional.

Stayed in November 2021

the front door would be locked at night and the key card for it doesnt work. luckily the side doors worked. when i used the phone next to the door when they were locked the lady on the other end hung up on me my room smelled like a wet smoker/moldy smoker all the time shower was slightly broken like it needs to be resealed or tightened. made the water pressure almost non-existent. shower wasnt cleaned throughly as there was an old soap bar and some hair on top (see photos) and in one kitchen cabinet there were dozens of grocery bags and car cables.

the guy with a braid/pony tail at the front desk was super nice bed/sheets seemed clean great location next to a lot of food options and a sams club. safe/secure building

Stayed in June 2021

Everything was perfect. We may stay here again if we return.

I really enjoyed my stay at Extended Stay America Suites. Everything was very impressively clean and beautiful. My bed and couch were comfortable and it's in a very nice area, so I felt safe. It's close to interstate and it was an easy off-on for my trip. Everything was perfect but something that others need to know is that there were no pots, pans, bowls, plates, silverware in the kitchen, so you will need to bring your own. We did use the microwave and the refrigerator is a large one and we used it also. If we ever come back through this way we will probably stay here again.

Stayed in April 2024

Extremely outdated, air vents had thick dust in them, room hadn't been cleaned thoroughly (i.e. crumbs in the microwave, on the nightstand, carpet not vacuumed, towels look dirty)

Location

Stayed in March 2024

Staff parked in handicapped spaces without placards. Did not get a decent nights sleep, all 4 nights due to guest(s) above us stomping so bad that it shook our bathroom door. Called front desk to complain 5 times but it still continued. The worse hotel stay I have ever had

Nothing

Stayed in February 2024

N/A

Clean property and I like that it is pet friendly.

Stayed in December 2023

No dishes

The quiet at home feel

Stayed in November 2023

No dishes or dishes soap I'm room

Clean and comfortable

Stayed in November 2023

The hotel clerk at the front desk told me that she did not know how to work the computer. She made me double pay, after I explained that I booked through the booking app. She was also rude and obnoxious with the booking customer service agent as well.

Absolutely nothing.

Stayed in October 2023

Hardly functional shower/tub Never received dishes for use during stay Cleanliness of room/floors/tub

Location

Stayed in September 2023

Everything!

Stayed in September 2023

dark in room even when all lights on, 1 light flickering & staff tried to fix but couldn't so couldn't use that 1, too hot or too cold all the time no matter unit adjustment, constant rumble and floor moving badly in kitchen made us feel dizzy standing there, refinishing in bathroom sink and tub chipping off making it seem unclean, crumbs in both beds when covers first pulled back, were there 3 days & entire 2nd floor we were on stunk so badly it seeped into our clothes so we smelled like that too everywhere we went, office chair pulled up to kitchen counter too dirty to sit in. just overall a very depressing place to stay and won't stay there or any extended stay ever again. also, vending machine took our money and staff refused to reimburse us.

most of the staff were friendly and helpful

Stayed in June 2023

not a thing

clean nice staff

Stayed in June 2023

The flees and lost money paying for hotel

My wife and I laid dow. to sleep and after a couple minutes my wife expressed she felt itchy. Well she had bites all over her neck k and back and shoulders. We looked and the bed was infested with flees . So we left and got a room at a different hotel. So we lost .only and bought flea shampoo and medicine to treat her body . We took pictures of them in the bed sheets .

Stayed in March 2023

the staff was ghetto and I pre paid, they told me I couldn’t stay upon arrival and I haven’t gotten my money back

absolutely nothing

Stayed in March 2023