180 Water Street, Plymouth, MA 02360, United States
#13 of 16 hotels in Plymouth
Guests' ChoiceBased on 782 hotel reviews
7.4Cleanliness
7.8
Comfort
8.0
Location
9.2
Facilities
7.4
Staff
8.5
Value for money
7.0
Free WiFi
8.9
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End of dialog contentReviewed: 20 April 2024
Christine
United StatesHotel staff completely unreachable to ask questions before booking and barely available when there. Called for days. Splash pad hours too limited to make it worth it for one night stay. I understand the intention is to make it necessary to stay for at least two days, but it’s completely overpriced for a one-night stay especially considering the rooms, hotel overall and lack of amenities are not attractive.
Splash pad was great, but that was the only draw to the hotel
Stayed in April 2024
Reviewed: 31 March 2024
Debra
United StatesThe room vould use some upgrades. The ceiling has some obvious needed repairs Room 456. Also, the shower didn't drain, and the tub is on a slant making it difficult to stand without slipping. Very dangerous.
Check in was awesome. Late arrival, and Nicole was friendly, formative and upgraded us to a better location due to a scheduled event with load music. Thanks, Nicole! Beds were comfortable.
Stayed in March 2024
Reviewed: 25 March 2024
Webert
United StatesThe breakfast isnt included 22$/adult 10$/child. Bathroom drain was clogged(however was resolved quickly). Microwave only in lobby. and space for birthday party in pool area, its congested.
The service was great and fast. the water park and splash pad was kid friendly.
Stayed in March 2024
Reviewed: 26 February 2024
Diane
United StatesRoom could have been a bit cleaner
A bit crowded but overall great!
Stayed in February 2024
Reviewed: 17 January 2024
Lisa
United StatesThe shower pressure and lack of hot water
The location
Stayed in January 2024
Reviewed: 7 January 2024
Samantha
United StatesI had a great stay , one thing I would change is the part of the splash pad that fills up and dumps Out is very powerful and could Knock a little Kid right over we didn’t feel safe in there with littles but still fun for
Stayed in January 2024
Reviewed: 9 December 2023
Denise
United StatesCleaner, dusty and empty looking lobby. Needs updates, fresh paint, some personal touches and no vending machine . Tacky! Have your lovely cafe open . Rooms really need new bedding, paint , look on shabby side. Shower had crud along the door, all door thresholds were filthy especially entry to elevator.
Staff was excellent. Location convenient and beautiful view. Pool area was great. Enjoyed sitting on balcony.
Stayed in December 2023
Reviewed: 28 November 2023
Mjn3
United StatesFANTASTIC LOCATION.
Stayed in November 2023
Reviewed: 26 November 2023
A
United StatesHousekeeping could have been better.
Stayed in November 2023
Reviewed: 18 November 2023
Yoseline
United StatesN/A
Very close to everything in town.
Stayed in November 2023
Reviewed: 15 October 2023
Elise
AustraliaThe hot water in the shower took a long time to come on so a lot of water wasted.
Location was wonderful being able to walk accross the road to restaurants and sites. Hotel was so clean and the staff were lovely. Beds were super comfortable and the room a great large size.
Stayed in October 2023
Reviewed: 13 October 2023
Michelle
United KingdomAll ok
The location
Stayed in October 2023
Reviewed: 11 October 2023
Victor
United Statesplace is a little beat up
Stayed in October 2023
Reviewed: 2 October 2023
Debra
United StatesNo breakfast offered. Some outlets didn’t work.
Nice decor.
Stayed in September 2023
Reviewed: 29 September 2023
Roberta
United StatesAreas of the hotel need to be marked better - for example - we were on the first floor - the sign getting off the elevator said that there were guest rooms on that floor but no arrows to tell you which way to go. The sheets did not fit the bed - the mattress protector was shredded - it was held together with a prayer - the sheets may have been put on the bed in the wrong direction. Also larger waste baskets would be helpful
Staff were terrific - respectful and helpful. The room was very clean and the bed comfortable.
Stayed in September 2023
Reviewed: 26 September 2023
Desiree
United StatesNA
Great location, easy walk to restaurants, Plymouth Rock & the Mayflower. The staff was very Friendly!
Stayed in August 2023
Reviewed: 24 September 2023
Debra
United StatesSize with all the busyness of weddings
The location was prime
Stayed in September 2023
Reviewed: 24 September 2023
Frederick
United StatesThey did not provide shampoo, conditioner and body wash. Containers were empty
Nice room, not a great price
Stayed in September 2023
Reviewed: 19 September 2023
Anotherjerry
United StatesThe very strong pool chemical smell in the room.
The pool was fun for the kids. Though the play area was down most the time.
Stayed in September 2023
Reviewed: 19 September 2023
Marsell
United StatesWe were there for 3 nights - would have liked to have clean towels.
Great location - able to walk to most anywhere. Plymouth is a special town with special people. Easy access to other areas. We would love to come back for another visit.
Stayed in September 2023
Reviewed: 5 September 2023
Suneet
United Statesnoise from pool was too loud, could use better sealing on doors
room was spacious, quality toiletries
Stayed in August 2023
Reviewed: 31 August 2023
Hongwei
United StatesBathroom seems no ventilation when I took shower.
The location is great and very convenient to walk to many historical sites and restaurants. Front desk staff are very friendly and helpful. Free parking.
Stayed in August 2023
Reviewed: 31 August 2023
Bruce
United KingdomSmells damp in the corridors- we were on lower level. Not much privacy - windows had net curtains but air on blew them open. Big hotel, staff ok but particularly friendly or welcoming.
Close to the waterfront. Easy to park.
Stayed in August 2023
Reviewed: 20 August 2023
Joseph
United StatesFee for early checkin. No breakfast as advertised
Clean, and convenient to downtown
Stayed in August 2023
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