19793 I-10 W., San Antonio, 78257, United States
#243 of 315 hotels in San Antonio
Guests' ChoiceBased on 1006 hotel reviews
6.4Cleanliness
6.7
Comfort
6.9
Location
7.8
Facilities
6.6
Staff
7.5
Value for money
7.4
Free WiFi
7.2
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End of dialog contentReviewed: 6 May 2024
Tommy
United StatesIt was kinda run down. People live there and the parking was ruff. The towels and bedding was sub par too.
It was a cheap place to stay.
Stayed in May 2024
Reviewed: 17 April 2024
Kika
United StatesThe Asian man in night time is very rude Yeh Asian . Guy in day time is very humble
Location and clean
Stayed in April 2024
Reviewed: 15 April 2024
Jennifer
United StatesAC unit had a bit of a musty smell.
Affordable during a time hotels were super inflating due to the eclipse. Kitchen accommodations were amazing. Close to restaurants, grocery, freeway.
Stayed in April 2024
Reviewed: 14 April 2024
Larry
United StatesThe floors were not clean. They needed to be mopped. Toilet was loose. There were little flies all over the bathroom and by the sink area (by the bathroom). The bathtub looked dirty. (We did not use any towels except 1 washcloth. I was killing the flies with it so the kids would go into the bathroom to use the toilet.
I liked there was a refrigerator in the room. The beds were comfortable and bedding clean. The floors not being carpet was nice.
Stayed in April 2024
Reviewed: 12 April 2024
Rediguel
United StatesIce machine wasn't working.
Location close to the highway. Price is good.
Stayed in April 2024
Reviewed: 9 April 2024
Rediguel
United StatesI didn't like the fact of asking about a deposit. I assume that they might have bad experience with some customers but that is something I haven't experience elsewhere.
Stayed in April 2024
Reviewed: 8 April 2024
Isac
United StatesBefore even getting in bed there was hair dead cockroaches not enough parking
Stayed in April 2024
Reviewed: 8 April 2024
Sarah
United StatesRoom felt not so clean
No roaches
Stayed in April 2024
Reviewed: 4 April 2024
Dee
United StatesNot being on 1st floor
Different scenery
Stayed in April 2024
Reviewed: 2 April 2024
Latoyia
United StatesNot enough parking
Very quiet and not lots of traffic
Stayed in March 2024
Reviewed: 26 March 2024
James
United StatesThe ice machine was not working and management could have offered bagged ice. My room only had ONE plastic cup and the ice bucket didn't have a liner. The AC unit was missing the cover and looked like it was in bad shape however it work...not sure if it will hold up during the peak of summer.
The room was clean and comfortable. For the price it was a decent value for the night. The location was good and the parking lot was well lit but I wasn't able to park in front of the room due to the limited parking.
Stayed in March 2024
Reviewed: 25 March 2024
Jennifer
United StatesDirty roaches plugs didn't work
Location
Stayed in March 2024
Reviewed: 14 March 2024
Heather
United StatesTheirs workers by our room in their early 20s. They hang around outside drinking beer from dusk till dawn. It made it some what difficult to sleep at night
Other than our tub and counter top being gross the rooms fine. They have a nice size fridge, microwave, and tiny stove. They service is fine, and the room is comfortable.
Stayed in March 2024
Reviewed: 10 March 2024
Rey
United StatesThe kind of people just chilling in the parking lot of the hotel.. Either sitting in their cars or going and coming through.
Pricing
Stayed in March 2024
Reviewed: 6 March 2024
John
United StatesThe description states that the rooms are "soundproof", but we continually heard sounds/noise the entire time. The entire room smelled like stale smoke and something else. We tried to air out the room but we were not able to get rid of the odor.
The price
Stayed in March 2024
Reviewed: 25 February 2024
Allan
United StatesThey kept my deposit and I know there was no damage done by me nor did I smoke in room the entire 3 days I stayed not once was I offered housekeeping or any fresh clean towels. Did I mention they kept my deposit. Without any damage to room
It was quite
Stayed in February 2024
Reviewed: 23 February 2024
Angelene
United StatesLimited parking, deposit never refunded, ice machine out of order along with laundry services
Close to shopping center, friendly staff, clean rooms
Stayed in January 2024
Reviewed: 22 February 2024
David
United StatesBathroom run-down
Location
Stayed in January 2024
Reviewed: 22 February 2024
David
United StatesThe room needed to be upgraded.
The location is great
Stayed in January 2024
Reviewed: 28 January 2024
Jenny
United StatesThe location
The friendly staff and clean rooms.
Stayed in January 2024
Reviewed: 15 January 2024
Roa
United StatesThe linen and towels were old and very thin and worn.
Location, location, location. In addition, for the location the value is reasonable.
Stayed in December 2023
Reviewed: 4 January 2024
Richard
United StatesIf you needed extra toilet paper ..it was $1.00 a roll. I requested a down stairs room since I have a knee that doesn't bend, a d there is no elevator. They said there were none available. Yet after we checked in and struggled to get upstairs,
Room was clean...very friendly staff
Stayed in December 2023
Reviewed: 31 December 2023
Gabriella
United Statesa lot of staining on the bed, shower, bathroom mirror
It was near everything
Stayed in December 2023
Reviewed: 10 December 2023
Arreola
United StatesIt does not look anything like in the pictures, there were 🪳 in the room and it smell like someone smoked inside the room.
Stayed in November 2023
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