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Reviews of Comfort Inn Summerville - Charleston 3 stars

1025 Jockey Court, Summerville, SC 29483, United States

#13 of 20 hotels in Summerville

Guests' Choice

Review score

Based on 293 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    8.7

  • Facilities

    7.9

  • Staff

    9.0

  • Value for money

    7.8

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 3 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room service will beat on your door most likely waking you up, if you like to sleep in like I do.

    I've stayed here multiple times and each time I liked just about everything. it's a great value for price considering everything else around Summerville.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    7.0
    Stay was great
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast wasn't up to standard it could have been a better selection

    Stayed in March 2024

  • Reviewed: 7 February 2024

    9.0
    Superb
    • Business trip
    • Family with young children
    • Double Suite with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Someone was smoking weed in the elevator. The smell of skunk was overwhelming.

    Good clean room.

    Stayed in February 2024

  • Reviewed: 5 February 2024

    8.0
    Great
    • Couple
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Small elevator

    Greeting and cleanliness reasonable prices

    Stayed in February 2024

  • Reviewed: 22 January 2024

    7.0
    Not sure I would stay there again because of the internet issues.
    • Leisure trip
    • Couple
    • Double Suite with Two Double Beds - Non-Smoking
    • Stayed 4 nights

    The internet was terrible!!! Would not stay connected. Front desk tried to help but even they did not know how to fix the problem.

    Front desk workers were great. Very friendly!

    Stayed in December 2023

  • Reviewed: 29 December 2023

    7.0
    Very aggressive Manager
    • Family with young children
    • Double Suite with Two Double Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    The hotel manager. Now I have worked in Hotel's for years there is a certain time you have to be out we know this. I was late getting back, but I called about late check out because my son had an medical emergency. We left them in the er to come pack out stuff to leave. As we walked into the hotel. I told they man at the desk what room we were in and that we were leaving and were going to get our stuff right now. He said ok but late check out is almost done. We said ok and began to rush. 10 minutes goes by, and the manager calls the room saying we need to leave our time is up. I politely said ok we are leaving were just packing up. He said ok and hung up. At this time, my husband is downstairs passing by at the front desk with a cart full of stuff, loading it into our car, telling them they were almost done. He said ok. 10 more minutes they manager calls the room again and I said sir we are leaving. He said we'll hurry up you were supposed to be gone already in a rude and snippy voice. I said sir I understand that, and as I stated im in here packing up our stuff with a toddler as well I can't move but so fast I just had surgery but were almost done. I talked with housekeeping and she said were not holding her up she has a room before me so I'm hurrying as fast as I can. The Manger said that not his problem I should have packed the night before so I could be out by now. He don't know what we could be doing I could be laying down or watching TV for all he knows. I hung up and continued to just pack. We got everything on the cart, and stripped the room for the housekeeper left a thank you note and left. We got downstairs and I told hem were out of the room now he said good it's an hour later your holding up my room. I told hem stop speaking to me so rude who is his manager he said that he is the manager. So I said how in good faith can you talk to someone so nasty and you know my situation?" This man yells at me Karma is a Bitch ant it.

    First things first. I loved this place! ALL the staff except for the Hotel Manager outstanding! Breakfast was great Housekeeping was amazing. The rooms were spacious and beds were comfortable. The rooms were super clean and thoughtful planed out. Loved the location and close to everything but couldn't hear a thing inside the rooms. Lived here for two weeks or so because our apartment was having major repairs done. Paid online price with no issues. The staff was super helpful (Ms Joyce and I forgot the other guys name. Forgive me!) Thank you for being so kind to me and my kids during a hard time!

    Stayed in November 2023

  • Reviewed: 14 December 2023

    8.0
    Good
    • Leisure trip
    • Solo traveller
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Price

    Good

    Stayed in November 2023

  • Reviewed: 14 November 2023

    8.0
    Nice stay
    • Leisure trip
    • Family with young children
    • Double Suite with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Initial room had a cat smell... since I'm allergic, we asked and received a different room... no problem.

    Breakfast was good.

    Stayed in November 2023

  • Reviewed: 28 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night

    The breakfast was excellent. There were plenty of choices with a waffle machine, sausage patties, egg and fruit choices. The juices and water were cold and excellent, as was the hot tea. I did not try the coffee, so can't comment on that. .

    Stayed in July 2023

  • Reviewed: 7 July 2023

    9.0
    Very nice that’s all.
    • Leisure trip
    • Couple
    • Double Suite with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    More options, bread and meat. Everything else was great.

    Stayed in July 2023

  • Reviewed: 20 April 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The outlets by the beds,you couldn't plug in a charger without them falling out. Slight rust above bathroom door on inside

    Stayed in April 2023

  • Reviewed: 21 March 2023

    8.0
    Very nice.
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 2 nights

    Nothing.

    The location is very convenient. The breakfast was sufficient. The rooms were clean. The bed was comfortable. I request a room by the elevator but none were available. The staff was friendly. I would stay again and recommend to a friend.

    Stayed in March 2023

  • Reviewed: 28 November 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Suite with Two Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The one thing that I dislike was the hair dryer in my room needed to be changed. But once I called downstairs the concierge found one for me and I was able to drive my hair after I washed it. I also dislike that none of the plugs in the room fit my cell phone plug so there was really loose. So if they would change the size of the plugs on the walls it would be great in the bathroom the nightstand in between the bedroom and the desk in the bathroom so other than that everything else was fine

    I like the hotel was very clean from the entrance to the elevator. To the hallway in the room and the room itself Room 210 was very clean. The staff was accommodating when I asked him if they could clean the room in the afternoon. Which I like. The breakfast was good but it was the repetitive continental breakfast but can't complain it was still fine. The location was perfect right off the highway of 26 conveniently located. The staff was extremely friendly. The cute add-on was the complimentary chocolate chips cookies and bottled water.

    Stayed in November 2022

  • Reviewed: 27 November 2022

    7.0
    It was like staying in a budget hotel at a luxury price. The hotel Smelled like Marijuana everywhere
    • Leisure trip
    • Family with young children
    • Double Suite with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The structure wasn'tisn a good condition, it smelled like Marijuana everywhere and we were with kids which is something not good for them. The bathroom was in bad condition, the door frame was rusty, the cloth curtain was stained and did not have a plastic curtain. The outside edge of the bathtub was rusty. It was like staying in a budget hotel at a luxury price. The hotel shouldn't be more than 70 dollars per night.

    The location and the employees.

    Stayed in November 2022

  • Reviewed: 16 October 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Suite with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I didn’t find any faults

    It was handy where it was located, everyone was friendly and helpful, and it was clean and comfortable, and it was close to a lot of stores and restaurants

    Stayed in October 2022

  • Reviewed: 21 August 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Suite with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Loved it

    Stayed in August 2022

  • Reviewed: 20 August 2022

    8.0
    Great
    • Leisure trip
    • Solo traveller
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Price

    Location great quite and nice. Room very nice and clean

    Stayed in August 2022

  • Reviewed: 27 July 2022

    9.0
    comfortable, clean, enjoyed the breakfast especially the cheese riendly staffomelette. f
    • Leisure trip
    • Couple
    • Double Suite with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    there was no safe in the room

    surrounded by restaurants, got it confused with comfort suites

    Stayed in July 2022

  • Reviewed: 18 July 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Suite with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Room had a musty odor.

    Staff

    Stayed in July 2022

  • Reviewed: 28 June 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Suite with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    the late check in time and the food

    the room

    Stayed in June 2022

  • Reviewed: 2 June 2022

    7.0
    Good stay and location
    • Leisure trip
    • Couple
    • Double Suite with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Bed was not long enough, feet hung off the end

    Stayed in May 2022

  • Reviewed: 1 June 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I enjoyed the space the room provided for me and my partner.

    Stayed in May 2022

  • Reviewed: 31 May 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    staff was friendly, room clean and cold. bed super comfy.

    Stayed in May 2022

  • Reviewed: 21 May 2022

    7.0
    Overall I was satisfied
    • Leisure trip
    • Couple
    • Double Suite with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    The internet connection need improvement.

    Breakfast was 6 on a scale from 1 to 10

    Stayed in April 2022

Showing 1 – 25

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