15385 Katy Freeway, Energy Corridor, Houston, TX 77094, United States
#395 of 432 hotels in Houston
Guests' ChoiceBased on 127 hotel reviews
5.6Cleanliness
6.2
Comfort
6.2
Location
7.3
Facilities
6.0
Staff
7.1
Value for money
6.2
Free WiFi
6.9
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End of dialog contentReviewed: 28 July 2023
Dale
United StatesThere was cock roaches.
It was close to where I needed to go.
Stayed in July 2023
Reviewed: 5 July 2023
Cletus
United StatesCockroach in the sink
Friendly staff and good location
Stayed in July 2023
Reviewed: 30 May 2022
Michael
United Statesback door was out of order. the pool looked nasty
good value. good location
Stayed in May 2022
Reviewed: 28 May 2022
Onardrous
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 25 March 2022
Gary
United StatesThere were no bottles of conditioner or extra towels available
I definitely loved the setup of the room and kitchenette
Stayed in February 2022
Reviewed: 7 July 2021
Garza
United StatesNothing but snack machine need to take money
Stayed in June 2021
Reviewed: 13 June 2021
Maribel
United StatesIt had roaches in the bathroom
I like room 101 I usually stay here but it was occupied
Stayed in June 2021
Reviewed: 10 April 2024
Dekell
United StatesThe boiler went out and there was no hot water from the 24th of March thru the time I checked out on the 6th or 7th of April. There was no compensation for the inconvenience.
It was clean and quiet.
Stayed in April 2024
Reviewed: 1 October 2023
Giovanna
United StatesI found 4 roaches in my room, on top of my belongings and in the sink. The breakfast was poor with only coffee, cereal bar and dry muffins. This is now what I consider as breakfast, I had to leave in a rush to buy myself a proper breakfast.
The night staff was friendly.
Stayed in September 2023
Reviewed: 4 September 2023
Kristi
United StatesI booked reservation online with booking.com. Upon arrival to the hotel, I was advised that they maybe sold out and not have a room for me. I advised CSR that I had a confirmation and she told me it really doesn't matter but she was able to get me in a room. I decided to stay 2 nights as opposed to the original 1. There was a "knock" with my refidgerator that is in the room..and it sounds exactly like a knock on the door..I was not able to sleep at all the second night due to this annoyance. As I am gathering things to head home, I notice there are GERMAN ROACHES in the sink in the "kitchen" . This is absolutely disgusting and not okay. The phone in my room doesn't work. Advised guy at front desk, he said he'd leave a note...Umm..okay, didn't care about trying to find me an extra or anything. Did not have a visit from house keeping...at all! Asked for extra blanket the first night..they were not able to provide any.
The location is convienent.
Stayed in September 2023
Reviewed: 23 August 2023
Glassey
United StatesThe "free" continental breakfast consists of 1 packet of instant oatmeal, don't worry there is a thermos with "hot" water for hydration, and 1 prepackaged granola bar or 2 of each. I would have maybe accepted that at the peak of the pandemic!! Also half way through the 2nd of a 3 day trip I arrived to my room to find ZERO running water!!! I left the next morning without a shower as it was still down..
This reservation was made by my direct supervisor almost last minute so other ratings or reviews were not considered, unfortunately!! The 2 people I encountered at the front desk were genuinely nice people who did their job.
Stayed in August 2023
Reviewed: 19 July 2023
Brandon
United StatesEverything was ok, my room was infested with roaches even a few roaches in the refrigerator, also in the bed crawling up my arm. Also the internet wasn’t good I had an issue connecting my Xbox.
The staff was very helpful, the 3rd shift lady was a great help, she helped reprogram my room keys. Also the guy on first shift was helpful and communicated well
Stayed in July 2023
Reviewed: 19 March 2023
David
United StatesStaff hanging out with friends smoking weed. Elevators all smelled of weed.
Nothing much
Stayed in March 2023
Reviewed: 28 February 2023
Catalina
United StatesThe room was filthy, hair, used hair ties, dirty microwave and dead roach, relocated rooms was a bit cleaner but still roach infested.
The front desk worker was very polite and understanding.
Stayed in February 2023
Reviewed: 17 February 2023
Lashunda
United StatesSmelled like weed from the time I got in the elevator till I entered my room, couple next door was arguing and baby was crying
Ok for the price
Stayed in January 2023
Reviewed: 14 February 2023
Paula
United StatesThe bad smells the carelessness of the staff to make sure they have very clean rooms and accommodate guest accordingly.
They are filled with bugs non smoking rooms smell like smoke. What are they doing with their money definitely not re investing into their company. Everything is broken through out the buildings.
Stayed in February 2023
Reviewed: 20 December 2022
Leigh
United StatesOn a main access road yet super quiet, so easy to get to but good sleep nonetheless. The room was big, comfy, and cozy. The bed felt great. The staff was welcoming and helpful, and there's free parking.
Stayed in December 2022
Reviewed: 23 November 2022
Ying
United StatesThe hotel staff knocked on the door early every day to remind you to check out, and the knocking sound was very loud, which was very impolite.
Stayed in November 2022
Reviewed: 13 November 2022
Carrie
United StatesGirl that checked us in was rude.
Nothing
Stayed in November 2022
Reviewed: 29 October 2022
Cameron
United Statesbugs dirty room weird smells
Stayed in October 2022
Reviewed: 28 October 2022
Terri
United StatesEntrance easy to miss. Need better signage to TURN HERE
Price and location
Stayed in October 2022
Reviewed: 2 October 2022
Kelsey
United Statesit was very loud. many residents and their children yelling and running up and down the halls. it was very annoying.
I liked the friendliness of the staff on the property
Stayed in October 2022
Reviewed: 25 September 2022
Simo
United StatesNice
is was great
Stayed in September 2022
Reviewed: 11 September 2022
Mccurdy
United StatesSmelled bad, dirty floors, insects flying around in the room
Location
Stayed in August 2022
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