162 East Ontario Street, Streeterville, Chicago, IL 60611, United States
#150 of 180 hotels in Chicago
Guests' ChoiceBased on 3036 hotel reviews
7.6Cleanliness
8.0
Comfort
8.1
Location
9.3
Facilities
7.5
Staff
8.2
Value for money
7.7
Free WiFi
7.8
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End of dialog contentReviewed: 27 April 2024
Richard
United StatesNo parking at the hotel and the parking garage price to park there was outrageous!
Stayed in April 2024
Reviewed: 26 April 2024
Jose
United StatesThe price was a little high for the type of room
The location was excellent, very nice staff and very clean room
Stayed in April 2024
Reviewed: 26 April 2024
Mike
United StatesParking but that’s Chicago
Location was perfect
Stayed in April 2024
Reviewed: 15 April 2024
William
United StatesWhere were the Bibles. and the bath mats, showers are really slippery...
We've stay at this sight over 20 yrs. when it was Red Roof inn . nice upgrade in the lobby, and it would be nice to earn pts for stay...
Stayed in April 2024
Reviewed: 9 April 2024
Janet
United StatesN/a
Clean and good location!
Stayed in April 2024
Reviewed: 31 March 2024
Patrick
United StatesSmall bathroom slow elevator (we were on the 4th floor so we took stairs mostly)
Location and staff
Stayed in March 2024
Reviewed: 30 March 2024
Keven
MalaysiaNot really have a thing
The location is absolutely the best, and overall is really good hotel to consider when you visit Chicago.
Stayed in March 2024
Reviewed: 28 March 2024
Mary
United StatesThis is more of a personal issue, but the room seemed a tad small. I say it’s more of a personal issue because my boyfriend is nearly 6’9” and sometimes rooms, beds, cars, etc. just seem tiny. I’m short (5’4”), and it still seemed a little bit small, but not nearly enough so that I wouldn’t stay there because of it.
It’s a uniquely designed interior (LOVED the design of the restaurant especially) with decorative touches I never would have thought of but are beautiful. The staff were all kind, friendly, and helpful, and they went out of their way to help us if we needed it. Comfy bed, good-sized TV, and we had a great view. Truly a gem of a place.
Stayed in March 2024
Reviewed: 27 March 2024
Brenda
United StatesOne elevator worked the entire time… Service staff utilize the same elevator as well…
Room… Bathroom could be bigger….
Stayed in January 2024
Reviewed: 23 March 2024
Hande
United StatesThe heater was on the whole night and it was loud. Once it gets to a certain warmth, it blew cold air, which is totally unnecessary in the winter time.
Clean & Great location
Stayed in March 2024
Reviewed: 9 March 2024
Darryl
United Statesgood attitude of staff.clean room, etc...
Stayed in March 2024
Reviewed: 9 March 2024
Katherine
United StatesSmall rooms and elevator.
Affordable, great location, and lovely coffee shop on site.
Stayed in March 2024
Reviewed: 8 March 2024
Aaron
United StatesThey only had microwave and refrigerator in certain rooms.
Friendly staff, popular area. Everything was in reach as far as stores, restaurants, and even the hospital.
Stayed in February 2024
Reviewed: 29 February 2024
Cleo
United StatesNo parking The rooms are very small, which also makes it very easy to get a noise complaint because you can hear every word from every room in every hallway Very small elevator
The cleanliness, and the friendly staff Dog friendly Bar and restaurant down in lobby Good downtown location
Stayed in February 2024
Reviewed: 26 February 2024
Paul
Netherlandsnothing
Perfect location to visit a convention and doe some shopping as well. Friendly staff
Stayed in November 2023
Reviewed: 26 February 2024
Cassandra
United StatesThe elevators were very slow
The location was convenient it was very clean The bed was super comfortable
Stayed in February 2024
Reviewed: 24 February 2024
Nicola
CanadaNo lobby bar (at the time, looks like one is opening)
Small but great, excellent location and fantastic staff, room was on the smaller side but was great for us so I wasn’t worried about it!
Stayed in December 2023
Reviewed: 22 February 2024
Srikanth
IndiaSmall Rooms but manageable
Great location and Courteous Staff
Stayed in January 2024
Reviewed: 20 February 2024
Kristina
United StatesThey had a room ready even when we arrived early
Stayed in February 2024
Reviewed: 10 February 2024
Aaron
United StatesThere were no refrigerators and no microwaves
The price for the stay was good, and enjoyed the location
Stayed in February 2024
Reviewed: 4 February 2024
Jasper
NetherlandsRooms are relatively small and the window was looking at a big wall!
In the middle of the city centre. Everthing on walking distance. Safe neighbourhood
Stayed in November 2023
Reviewed: 11 January 2024
Ivette
Costa RicaWe had some small problems with the heating.
Excellent place, very good attention from the managers, it exceeded my expectations in terms of location, I will definitely stay here again. Thanks for your kindness!
Stayed in December 2023
Reviewed: 9 January 2024
Terri
United StatesIt was sooo noisy, we had to call front office who in turn had to call security on them since we weren't the only ones that were startled out of our sleep several times between 1am-3am.
How close it is to restaurants and Magnificent Mile and it's quaintness.
Stayed in January 2024
Reviewed: 8 January 2024
Jeremy
United Statessirens/ close to hospital locations
Comfy and close to everything
Stayed in January 2024
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