2165 Lincoln Highway East, Lancaster, PA 17602, United States
#32 of 35 hotels in Lancaster
Guests' ChoiceBased on 392 hotel reviews
5.8Cleanliness
6.4
Comfort
6.6
Location
7.9
Facilities
6.1
Staff
7.6
Value for money
6.7
Free WiFi
6.4
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End of dialog contentReviewed: 1 November 2023
Carrie
United StatesNo continental breakfast
Great location to stay locally for folks unable to find housing.
Stayed in October 2023
Reviewed: 23 October 2023
Randy
United StatesThe bathroom had a wierd bottle of green liquid in a water bottle, and some female wash the cabinet. I heard people outside my room and slamming of the doors all night. The TV wouldn't work.
The location. A nice place but had some issues
Stayed in October 2023
Reviewed: 12 October 2023
Sidney
United StatesThe room service was poor. I was there for a week and I only had room service 3 times and they never made the beds 🛏️ all they did was the garbage 🗑️ and clean towels 😔. They said they had a complimentary breakfast but all they had is coffee ☕.
I liked the location. It was very convenient for all the things I did & the restaurants I went to.
Stayed in October 2023
Reviewed: 10 October 2023
Robin
United StatesA little dated.
Location was great and the staff was really helpful and friendly.
Stayed in October 2023
Reviewed: 9 October 2023
Megan
United StatesThe room wasn’t clean at all
Stayed in October 2023
Reviewed: 8 October 2023
Della
United KingdomUpon arrival there was people who Seem to be living there, upon asking at reception she said yes, One was in his pjs. I did not feel comfortable during my stay at all. I checked the bed and there was a stain on the sheet, the floor looked clean but was a bit sticky, I could not take my shoes off. The shower was too hot and no matter what I did could not get the temp down. During the night I could smell cigarette smoke it woke me up the smell, the residents were noisy and the road noise was bad (I no that can’t be helped the road noise). A lad came into reception whilst I was checking in to change his towels and bedding the state of them was disgusting they was black, all I could think of was how on earth are they going to get them clean, I could see a washer and dryer in the back so they must do there own laundry. I would not stay again.
Location
Stayed in October 2023
Reviewed: 5 October 2023
Donna
United StatesI would prefer a coffeemaker in the room. I like to have coffee to wake me up for awhile before I get ready to go out.
Stayed in October 2023
Reviewed: 12 September 2023
Sherry
United StatesNoisy people across the hall.
Modern bathroom.
Stayed in September 2023
Reviewed: 29 August 2023
Thomas
United StatesThey don't have a breakfast bar, only coffee
The room was extremely clean and very comfortable.
Stayed in August 2023
Reviewed: 27 August 2023
Tijon
United StatesNothing it smelled horrible the carpet was super dirty the walls had holes in it paint was bad
The location
Stayed in August 2023
Reviewed: 23 August 2023
Trever
United StatesPeople slamming doors and the smell. Smelled like weed around the building
Price and location
Stayed in August 2023
Reviewed: 17 August 2023
Luis
United StatesPoor cleaning, ladies very nice, but please never pretend customer change sheets. Thanks God my wife always carry cleaners and desinfectants. I had to use the another bed and to buy at Wal-Mart pillowcases, toilet paper, towel paper. Sorry but, 1st and last visit. Pretty foul. If you want nice reviews and people come back please work hard to keep clean and neat rooms and hotel.
Stayed in July 2023
Reviewed: 27 July 2023
Latisha
United StatesEverything, Staff Are Always Very Helpful
Stayed in July 2023
Reviewed: 27 June 2023
Natalya
United StatesThis is the worst hotel/motel that i have ever seen. Besides stinky smell of mold and cigarettes, the room was dirty and filthy with stains everywhere in the room, like someone peed on the walls, furniture, window, bed with blood stains on the arm chair. There where cigarette burns on beddings and probably bed bugs. It was so disgusting that my son wanted to sleep in the car if we stayed. Due to hazard condition that could be dangerous for our health, we made a decision to cancel our trip and drive back home throughout a night. We didn't use the services that we paid for and requested a refund at the hotel. Our request was denied. I was under impression that the hotel rents their rooms to homeless people during non busy season. Booking.com should be aware what they sell to their customers. This place should be inspected and completely renovated before inviting guests. I am currently disputing this charge with my credit card because we didn't use the services and i doubt that the outcome will be in my favor. Stay away from this place!!!!
I didn't like anything. This place is disgusting, filthy, and require inspection from health department. Walls, floors, furniture, bed, toilet, was covered with blood and urine stains.
Stayed in May 2023
Reviewed: 21 June 2023
Paul
United StatesUpdate grounds. Allow more funds for upkeep
Rooms was good. Grounds not well kept. Active construction on sit
Stayed in May 2023
Reviewed: 2 June 2023
Canda
United StatesBed sheets were dirty
Location
Stayed in June 2023
Reviewed: 29 May 2023
Debra
United StatesHotel and room smelled like cigarette smoke. Food waste was discarded in hall way, bed linens had burn marks and stains.
Nothing really
Stayed in May 2023
Reviewed: 28 May 2023
Paula
United Stateshad to switch rooms because the shower didn’t work
location
Stayed in May 2023
Reviewed: 13 May 2023
Micheal
United StatesNot enough exits
Clean
Stayed in April 2023
Reviewed: 22 April 2023
Josh
United Statesreally run down. holes in the floor and walls.
nothing really
Stayed in April 2023
Reviewed: 21 April 2023
Carol
United StatesI believe people live here. Smelled of weed upon entering hallway, people hanging outside, was asked twice for a cigarette. No brown bag breakfast nothing other than coffee. I wont go back, many other hotels in same area in the same price range but much nicer. The front desk girls were very nice it was the building itself that will keep me away.
The room its self was clean and the mattresses were very comfortable.
Stayed in April 2023
Reviewed: 21 April 2023
Donnette
United StatesThe hallway was smelled funky, plus homeless persons were staying on property. Property was not listed as MOTEL.
No breakfast was served
Stayed in April 2023
Reviewed: 17 April 2023
Natasha
United StatesThe entire establishment
Don’t stay there it’s drugs and alcohol and crazy stuff going on the housekeeping stole my stuff from the room
Stayed in April 2023
Reviewed: 3 April 2023
Rachael
United StatesThe rooms are very dated. To the naked eye, the room appeared relatively clean for a cheaper hotel. The day that we were supposed to check out, a member of our group woke up covered in bed bug bites. We went to check out and inform the worker at the desk of this issue, and she was very rude about the situation. She asked us why we stayed the entire stay and we informed her that we didn’t have any bites or signs of bed bugs until that morning. She stated that she was going to inform her general manager about the issue, but it was unlikely we would receive a call because he doesn’t visit the hotel often. Additionally, the worker lied and stated that they had never had an issue with bugs before. We checked the reviews later and saw several statements regarding bed bugs. Bed bugs are disgusting creatures that can cause disease. We now have an unwarranted visit to the doctor ahead of us, in addition to a lengthy process of isolating and cleaning our belongings. A nice stay was ruined by this event.
The property is located centrally in Lancaster.
Stayed in March 2023
Reviewed: 3 April 2023
Slimak
United StatesThe fact I had to stay awake all night cause roaches wanted to run into my room whenbi turned out the light's
The staff was friendly
Stayed in March 2023
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