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Reviews of Quality Inn & Suites Lakewood - Denver Southwest 2 stars

7240 West Jefferson Avenue, Lakewood, CO 80235, United States

#18 of 25 hotels in Lakewood

Guests' Choice

Review score

Based on 312 hotel reviews

6.2

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    6.9

  • Location

    7.6

  • Facilities

    6.4

  • Staff

    7.5

  • Value for money

    6.3

  • Free WiFi

    5.9

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Showing 76 – 100

  • Reviewed: 9 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Was fine

    Stayed in September 2023

  • Reviewed: 23 August 2023

    8.0
    Comfortable
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bed is kind of worn like dips in the bed.

    Room was clean and like the accommodation

    Stayed in August 2023

  • Reviewed: 9 August 2023

    9.0
    I had a fantastic stay at the hotel! The ample parking space made my experience hassle-free, and the delicious breakfast
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Breakfast, beds, and spacious parking, very convenient for travelers on the trucks

    Stayed in July 2023

  • Reviewed: 9 August 2023

    2.0
    Not impressed. Didn't feel safe outside the building.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The property didn't feel safe to me. Lots of people moving around outside and sitting in cars. Lots of garbage in the parking lot. Most places I will go outside alone, but not here.

    Great location!

    Stayed in June 2023

  • Reviewed: 7 August 2023

    3.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Outdated and breakfast was very disappointing worst I have ever had. Dead rats stinking in parking lot.

    Location

    Stayed in August 2023

  • Reviewed: 31 July 2023

    3.0
    Not so great.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The hotel could use some sprucing up. It looks run down and like they don’t trust their guests. Took out all vending machines and put a very poor selection of snacks you can buy down stairs. Took all the art work off the walls and the room we were in had a hole covered in the shower with a door knob stopper.

    The breakfast was subpar. Yes I know it’s free but the there wasn’t a fruit selection there was no label on what the milk was and the waffle mix was water.

    Stayed in July 2023

  • Reviewed: 26 July 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Made two dates to clean of the seven days we stayed and they didn't show up one of the days! Did not replenish simple items such as cups, plastic bag for ice and a couple of towels. Hair dryer was broken. One morning woke up to a leak from next floor up bathroom into our bathroom. Carpet so dirty, the bottom of our white stocks were black in one evening. Had to make sure we always wore our slippers. Elevator broke down two days or the seven we stayed. Sink had cracks with attempts to repair. Unsanitary! Shower fixtures broken Shower curtain kept sliding away from ends, due from attempts to repair of pulled away sheetrock damage. Have only been able to show one photo of bathroom sink. Have more bathroom photos, if you are really interested in not wanting to turn away from using booking.com customers, like us!

    Not much!

    Stayed in July 2023

  • Reviewed: 21 July 2023

    10
    Excellent stay
    • Leisure trip
    • Family with young children
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Staff was very nice, helpful!

    Stayed in July 2023

  • Reviewed: 16 July 2023

    3.0
    Several negatives. Would not stay here again unless a very desperate situation
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Something hot for breakfast other than waffles every day.

    Location was convenient to main roads and family we were visiting. Good hot coffee, fresh fruit, and yogurts.

    Stayed in July 2023

  • Reviewed: 12 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very very nice hotel and good value

    Stayed in June 2023

  • Reviewed: 10 July 2023

    1.0
    Very poor
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Rude staff dirty rooms

    Stayed in July 2023

  • Reviewed: 5 July 2023

    8.0
    There are better, but still not shabby
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    My biggest peeve is when they start "pushing you out" earlier than check out time. The maid literally opened our door and hour before normal check out hours. And we didn't check in until midnight!

    Rooms were spacious and clean. Also, the microwave is a huge plus.

    Stayed in May 2023

  • Reviewed: 3 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    More breakfast options

    Stayed in June 2023

  • Reviewed: 3 July 2023

    1.0
    Very poor
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I emailed pics to management. Haven't heard back yet. Place was nasty. Showed pics to front desk clerk who asked me to send them manager. Gross room!

    Stayed in June 2023

  • Reviewed: 1 July 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Dirty tampon behind the nightstand

    Stayed in June 2023

  • Reviewed: 24 June 2023

    4.0
    Won't stay there again or recommend it .
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    It was dirty in the halls & property. The garbage's were overflowing with trash & the flies were bad. Trash all over the property. Not well maintained.

    The bed was comfortable.

    Stayed in June 2023

  • Reviewed: 24 June 2023

    4.0
    meh
    • Leisure trip
    • Group
    • Queen Room - Non-Smoking
    • Stayed 1 night

    Crumbs in room from previous customer.

    Stayed in June 2023

  • Reviewed: 23 May 2023

    3.0
    We’ve stayed at several Quality Inns, but this one seemed to be poorly built and maintained, at least this was true for
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Poor maintenance. bathroom door was off the hinges, light right outside window, fiberglass tub was not installed properly.

    location for our purposes

    Stayed in May 2023

  • Reviewed: 10 May 2023

    3.0
    Great staff, horrible facilities.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    Facilities weren’t clean; bed and chairs weren’t that comfortable. Breakfast was subpar. Shower handle was broken and for 3 mornings I had to take a cold shower. I inquired about a slight refund because of this and never heard back. The way the facilities were maintained, the price should’ve been closer to a cheaper motel.

    The staff were nice and accommodating. Frontline staff that is. Had an inquiry for the manager and never heard from them.

    Stayed in May 2023

  • Reviewed: 23 April 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I didn't like that they charge my credit card $50 right away for incidentals that I never did before they even checked my room right when I checked in that wasn't stated on the booking.com site that should be stated if that's what they're going to do. And it's insulting to be accused of smoking or bringing a pet when you're supposed to announce that upon your stay and then get accused of it and charge $50 when you get there before you've even checked in. Not fair to those who are being honest. And I'm still waiting for my refund 24 hours later.

    Lots of clean nice pillows. Nice clean bathroom. Bedding was clean room seem to be nice and clean. Pleasant front staff small and quaint decent breakfast. Parking was really tight I had to park on the opposite side of the entrance and I was a solo woman alone disabled and it was kind of scary for me at night to be walking disabled with a limp in the snow. All the cars had parked so close to the other car since the parking spaces were so small I couldn't fit my Cadillac into any parking spaces so I had to pack up on the other side of the building because I guess they were full or something I don't know why the parking lot was so tight with cars. I thought the night staff was very pleasant same with the morning staff. Though there was not much selection for breakfast what they had at least filled your stomach and was there for the full time stated..

    Stayed in April 2023

  • Reviewed: 25 January 2023

    3.0
    It was ok. Would have been better if we had been in a different room.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    The bathroom had a ceiling leak which drip on the toilet paper. Also, the laundry room was next to our room and the washing machine/dryer were running most of the night and we could hear the noise in our room.

    Location was convenient.

    Stayed in January 2023

  • Reviewed: 17 October 2022

    2.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Cleanliness

    The room was very gross. Paid for a dog in the app and had to pay again at the site? Wouldn’t get a refund if we went to a different hotel. Room was very beaten up and unclean. The paper work Said we would be charged extra if there was presence of a dog without paying before hand such as dog hair etc. our room was COVERED in dog hair.and we have a non shedding puppy. Very disappointed as well as the crowd that hung around outside. Creepy.

    Stayed in October 2022

  • Reviewed: 14 September 2022

    1.0
    I will not stay at a
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was dirty, peeling paint. Food scrapes on the floor. Toothpaste on the bedding. Used opened toiletries. Elevator was very scary, peeling paint added to the scary look.

    Staff very friendly. But paint was peeling. Sheets were dirty, toothpaste on the bedding. Tiles were lose in bathroom. Toiletries were used, open. Floor had food on it, not vacuumed. Very dirty.

    Stayed in August 2022

  • Reviewed: 11 September 2022

    10
    great little stay! with great staff, and good location!
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    perfect little stay…right next to some good places to eat, the lady that helped checked me in too was absolutely INCREDIBLE such great customer care

    Stayed in August 2022

  • Reviewed: 5 September 2022

    4.0
    Grungy
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very poor quality hotel for the price

    Stayed in September 2022

Showing 76 – 100

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