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Reviews of Howard Johnson by Wyndham Springfield 2 stars

1356 Boston Road, Springfield, 01119, United States

#16 of 17 hotels in Springfield

Guests' Choice

Review score

Based on 231 hotel reviews

5.3

Score breakdown

  • Cleanliness

    6.1

  • Comfort

    6.1

  • Location

    6.8

  • Facilities

    5.7

  • Staff

    7.0

  • Value for money

    5.8

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 29 January 2024

    6.0
    For the price and purpose the stay was fine. I would not plan to stay there as a vacation.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night

    Our TV didn't work & staff was not able to fix it. So had NO TV for the entire night there. The free breakfast was so cheap and limited. Total disappointment on that part.

    The price.

    Stayed in January 2024

  • Reviewed: 26 November 2023

    5.0
    Passable
    • Business trip
    • Couple
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    They do not have a breakfast. The bananas were so brown. The other food was muffins in wrappers from the gas station. No worth over $100.

    The room was a decent size. Location was close to a starbucks and other fast food places.

    Stayed in November 2023

  • Reviewed: 12 November 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds- Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The hotel is older and could use some upgrades but overall was a decent place.

    It was in close proximity to our visit at Springfield College. Our room was far in the back of the complex so it was quiet.

    Stayed in November 2023

  • Reviewed: 18 September 2023

    4.0
    Would NOT recommend
    • Couple
    • Business King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There was an issue with the water. They were aware of the issue 2 days prior to my booking. I should have been made aware of this, whereas I booked Thursday 9/14/2023 and checked in Friday 9/15/2023 at 11:35 P.M. and checked out 9/16/2023 @ 9:30 . I wanted to discuss some issues with the front desk, but he was otherwise occupied with The Fire Truck I believe some form of refund is Owed to me

    Nothing

    Stayed in September 2023

  • Reviewed: 26 August 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds- Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It shows a pool but it wasn't open. The website also shows a balcony and there wasn't one. The room and hallway smells funny

    The location

    Stayed in July 2023

  • Reviewed: 19 June 2023

    5.0
    The manager was very nice, did the best he could.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Rug needed cleaning! Tv remote not working With the make of tv !phone not working needed to call service , he showed us how to turn on tv and use tv remote!

    Didn’t have ! Room needs up grades. Will look for other Wyndham hotels Elsewhere , asked about Wyndham Rewards said they didn’t have. Will stay with Wyndham in future Thank you.

    Stayed in June 2023

  • Reviewed: 8 June 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Business King Room - Non-Smoking
    • Stayed 1 night

    Door that was supposed to be locked at all times was not locked at any time! Breakfast was horrible Juice empty at 8 am Powdered coffee mate instead of milk or half and half 1 banana left

    Bed was comfortable

    Stayed in June 2023

  • Reviewed: 29 May 2023

    5.0
    Fulse advertisement and do better. good luck!
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds- Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I was given a room the was not clean property. There was splatter of food on the walls and the room smelled like someone smoked there. the beds when I checked looked like the sheets where not changed. I found an eye lash in one bed and a hair in the other one. the door looked like someone tried to get in the window screen was broken. I felt uneasy in that room so I asked for another room. I then was given another room that was a little better. that one had ketchup on the frame of the bathroom door that I ended up cleaning. the beds looked clean but when I pulled the covers their was a brown stain on the bed I always have my own bed sheets so I changed it. it is very quite which was nice and the bed was comfy. didn't smell. The “continenal breakfast” is coffee and some packaged muffins that looked old - _- never again!

    It was ok. the staff was nice.

    Stayed in May 2023

  • Reviewed: 29 May 2023

    4.0
    I hope to have a better experience in my next trip by the end of June.
    • Business trip
    • Solo traveller
    • Double Room with Two Double Beds- Non-Smoking
    • Stayed 1 night

    For me to pay $191.73 for a night, the poor breakfast available just doesn't match the bill. Total disappointment. Broken coffee machine; cheap -kindergarden type wrapped cupcakes instead of real muffins. No cereal; no pancakes; no bread and toaster; and of course no need to have margarine, jelly or peanut butter; no napkins and utensils; no juice. A little juice machine was out of service. No substitutes.

    Nice river view. Plenty of parking. Plenty of stores and restaurants nearby. Room was well equipped: TV, work table, clock/charger, AC/heater with temp auto control, iron, dryer, refrigerator, plenty of mirrors, etc. All that said, I would suggest an upgrade on your TV (poor image quality and too difficult to read titles and lower thirds if watching from the bed). A smart TV with Alexa capabilities would solve the inconvenience.

    Stayed in May 2023

  • Reviewed: 4 April 2023

    5.0
    fair for a quick overnight
    • Leisure trip
    • Couple
    • Business King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    certainly needs an upgrade, stairways dirty, heater very noisy, no breakfast to speak of..sidewalks crumbling, couldn’t get extra pillows

    location and price

    Stayed in April 2023

  • Reviewed: 6 March 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds- Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Roaches

    Price

    Stayed in March 2023

  • Reviewed: 21 February 2023

    5.0
    • Business trip
    • People with friends
    • Double Room with Two Double Beds - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 15 February 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I had to clean the tub very dirty

    Stayed in February 2023

  • Reviewed: 3 October 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Some rooms are quite small, but still a good value, in a good location

    Price was right. Inexpensive hotel

    Stayed in October 2022

  • Reviewed: 3 October 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast more cleanliness

    Breakfast was poor. Floors in Bathroom was dirty. Bathtub was rusty

    Stayed in October 2022

  • Reviewed: 29 September 2022

    4.0
    wish they had a little more breakfast options.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds- Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room could of been a little cleaner. The rugs definitely need a good steam clean.

    staff where great.

    Stayed in September 2022

  • Reviewed: 26 September 2022

    5.0
    It was in a convenient location to places we wanted to go.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 2 nights

    Walls to thin. No pool. Coffee pot should be where it hooks up.

    Room was spacious.

    Stayed in September 2022

  • Reviewed: 25 September 2022

    4.0
    Satisfactory for one night, but will not return.
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    I was never given the choice of smoking or non smoking room. The room smelled awful, toilet made very loud noises when flushed. Arrived to shower dripping, never fully shut off. Comforter had burn holes in it. Found cobwebs on the bed frame.

    The location was very convenient

    Stayed in September 2022

  • Reviewed: 21 September 2022

    4.0
    Disappointing at best
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds- Non-Smoking
    • Stayed 2 nights

    For this hotel to advertise Breakfast" is an advertising farce. The "breakfast" consisted of two types of juices, coffee (we found both coffee urns empty) and the breakfast pastries were in plastic bags and they looked like they had been there for quite a while. The only fresh things were bananas, oranges and bruised apples. There was also no fresh half and half for the coffee, just a small container of Creamora. To get a good breakfast we had to go to the Denny's down the street.

    Stayed in September 2022

  • Reviewed: 8 September 2022

    4.0
    Needs updating
    • Business trip
    • Solo traveller
    • Standard King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Decorative pillow was torn on both sides. Cracked bathroom sink ,hair in tub. Chairs were stained.(dirty)

    It was a smoking room

    Stayed in September 2022

  • Reviewed: 26 May 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 2 nights

    the location, the facilitys

    the breakfast was horrible

    Stayed in April 2022

  • Reviewed: 17 May 2022

    6.0
    pleasant but probably will not stay there again.
    • Business trip
    • Couple
    • Business King Room - Non-Smoking
    • Stayed 4 nights

    Breakft consisted of coffee and Danish. Internet didn't work. We were on the second floor, no elevator, lots of luggage. TV selection awful.

    Room was clean and people were very helpful and nice.

    Stayed in May 2022

  • Reviewed: 25 April 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds- Non-Smoking
    • Stayed 1 night

    It's actually a motel, with a huge parking lot. Looks a bit sketchy but the room was clean (though last decorated in about 1975, I think?). Didn't seem worth the $$ but apparently Springfield is a pricey area.

    Stayed in April 2022

  • Reviewed: 29 July 2021

    5.0
    It was a smoking room
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nada

    Location

    Stayed in July 2021

Showing 1 – 25

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