5108 Interstate 27, Lubbock, TX 79404, United States
#62 of 70 hotels in Lubbock
Guests' ChoiceBased on 714 hotel reviews
5.7Cleanliness
6.4
Comfort
6.4
Location
7.1
Facilities
6.2
Staff
7.0
Value for money
6.7
Free WiFi
6.6
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End of dialog contentReviewed: 19 April 2024
Annette
United StatesWe were on a lengthy road trip. Of all the hotels we stayed in, the night in Lubbock was the most disappointing. The entire property looked worn out and marginally clean. The door lock sensor was taped onto the door handle. There were dirty oil smudges on the bathroom door. The facility had apparently been painted, but very amateurishly.
The size of the room was good and we liked that there was a couch in the room.
Stayed in April 2024
Reviewed: 16 April 2024
Nomas
United StatesLocation
Faculty
Stayed in April 2024
Reviewed: 9 April 2024
Fender
United StatesPool not in service, bathroom door didn't lock, no towels in the room
Was reasonably priced. Pretty clean.
Stayed in April 2024
Reviewed: 13 February 2024
Michael
United StatesI didn't like them not correcting the booking mistake. Mi
Stayed in February 2024
Reviewed: 17 December 2023
Amanda
United StatesThe mattress was bad. It was one of the worst nights sleep ever had in a while. It feels like it's starting to get rundown. Very limited breakfast. The night staff wasn't rude, but they were not polite. The morning guy was better. The tv didn't work. The coaxial was stripped and shoved into the back of the TV and held in with painters tape. The fridge was missing shelves.
The waffles were good.
Stayed in December 2023
Reviewed: 9 December 2023
Williams
United StatesWhen I got there the first day the bed lining was dirty, then I renewed and came back it was bed bugs and I had to change rooms in the middle of the night and it has roaches don't know if I will be ever go back
The breakfast was good and they get things done once you go to the office and let them know that it's something wrong, which I don't feel like you should have to tell them what has to be done inspect and do your job people are paying for the service
Stayed in December 2023
Reviewed: 5 November 2023
Spring
United StatesNeeded more than biscuits that needed to be warmed up and gravy. No eggs or meat. Pool was closed
Staff was friendly. Linens were clean. Beds were very comfortable. Waffles were delicious. Fruit was fresh.
Stayed in November 2023
Reviewed: 26 October 2023
Mister
United StatesDesk staff are not very professional, seemed bothered tha t they have to assist in check in. Rarely smile upon greeting you or show any appreciation for business. Do not even try to make you feel welcome.. Facilities are generally adequate for business, wifi seems secure, Door frames in rooms are often beat up and unrepaired from having to reposition door saftey lock. Main door lock closes and locks, however, additional security lock often does not work due to incorrect positioning. This last stay cleaning attendant walked into my room without knocking, sheets and bedding did not appear to be clean, bathroom shower walls need to be cleaned occassionally as well as floors. I saw cockroaches in the room and mentioned it to management and was told they just had it sprayed, however, were unhappy with the job they and promised to have it redone.
I have stayed at this location often and generally pleased. The rooms are spacious, ammenities are generally good repair, Managers are courteous and go out of there way to correct problems. They promised to address all of the issues I didn't appreciate below and In the past they been helpful in getting them corrected.
Stayed in September 2023
Reviewed: 11 October 2023
Sherry
United StatesDead bolt did not work, toilet seat one side disconnected, plumbing behind toilet very rusted,hole in bathroom wall from door, hook on bathroom door very rusty, microwave turntable could not secure to oven base & would not turn
It was easy access to destinations.
Stayed in October 2023
Reviewed: 12 September 2023
Oralia
United StatesNo pool, no hot breakfast
Not good, could have been better
Stayed in September 2023
Reviewed: 12 September 2023
Hector
United StatesI kept finding roaches in the bathroom.
Sze of bed and room.
Stayed in September 2023
Reviewed: 8 September 2023
Schoeplein
United StatesI came expecting to use the pool that you advertised and it was covered and very dirty.It had been used in a long time.The breakfast was very disappointing.
Room was good size
Stayed in September 2023
Reviewed: 17 August 2023
Melissa
United StatesA few bugs but not too bad
The location was great
Stayed in August 2023
Reviewed: 1 July 2023
Kim
United StatesRun down a bit
Good price decent bed no hassle
Stayed in June 2023
Reviewed: 20 June 2023
Sheilah
United StatesNot stating the pool is down until next year, it looked as if there was dried blood on the elevator door, the ceiling by the a/c duct was coming off and broken, none of the vending machines were operational, on the second floor the ice machine wasn’t working, bed were hard as rocks, it looked as though someone had smoked in our bathroom as there were burn stains on the side of the bathtub.
The location was great!! The staff was nice.
Stayed in June 2023
Reviewed: 23 May 2023
Kwajmaine
United StatesStaff kind of weird 😕
Alright
Stayed in May 2023
Reviewed: 16 May 2023
Jessica
United StatesThe hotel badly needs some updating. There is chipped paint on lots of walls. Shower head needs updating. Just looked like it could be freshened up with new bedding, Capet and paint.
Sheets and bathrooms clean. I appreciate that the room was cleaned after our first night. It was quiet.
Stayed in May 2023
Reviewed: 14 May 2023
Christopher
United StatesFor the price i didn’t expect much. I left a bag of chips on table when I left for a few hours. When i returned it was infested with small cockroaches.
Breakfast location was nice and clean
Stayed in April 2023
Reviewed: 11 May 2023
Mister
United StatesThe carpets need to be steam cleaned professionally and a few of the room amenities need maintainence.
I have stayed here many times on business, the rooms are very comfortable and spacious especially for business. Value for the money is excellent. The manager is especially nice and accomadating. He does a great job of running facility and taking care of any staff or facility issues. Breakfast room and food is adequate.
Stayed in March 2023
Reviewed: 8 May 2023
Jerald
United Statesok location
Stayed in May 2023
Reviewed: 30 April 2023
Dominga
United Statesfire alarm was not put right. there was what looked like blood stains on the wall. the shower would bubble when the toilet was flushed
Stayed in April 2023
Reviewed: 30 March 2023
Clark
United StatesThe shower, no pool
Breakfast and Price
Stayed in March 2023
Reviewed: 27 March 2023
Ryn
United StatesMissing latch on door, dead bolt didn't work properly. Frig/freezer knob missing, hard to know how it worked.
Fresh bananas at breakfast. Staff friendly and accommodating. WiFi allowed me to get some work done.
Stayed in March 2023
Reviewed: 7 March 2023
Lynda
United StatesSeem to have a cockroach problem. Saw 3 roaches in sink and tub.
Location is great, staff is helpful, c rooms are big and comfortable.
Stayed in February 2023
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