4119 South Stream Boulevard, Charlotte, NC 28217, United States
#87 of 184 hotels in Charlotte
Guests' ChoiceBased on 317 hotel reviews
8.2Cleanliness
8.5
Comfort
8.5
Location
8.6
Facilities
8.2
Staff
8.9
Value for money
8.1
Free WiFi
8.9
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End of dialog contentReviewed: 5 May 2024
Quintin
ArubaHotel common areas look run down. Elevator very very run down and not up to par to the hyatt place standard. Bathroom was very cramped. The bathroom showerdoor handles are all corroded and in need of replacement. The trashbins in the room, did not have a plastic bag inside. We had to put to place the bags ourself in the bins. In room telephone was missing a few buttons. In all the hotel needs to be renovated quick. Very below standard. We only stayed a night for an overlay in Charlotte. Would not stay again with such conditions. Not your money worth.
Very spacious room and close to the airport. Complimentary airport shuttle offered.
Stayed in May 2024
Reviewed: 29 April 2024
Sheila
United StatesThe pay parking was not expected and kind of funny $10.00 to park for 24 hours plus $1.99 service fee for the convenience of paying I guess. LOL I guess if you are using the parking lot to not pay to park at the airport that’s a deal. I just stayed one night for a concert so the airport was irrelevant to me.
Very clean and nice location
Stayed in April 2024
Reviewed: 25 April 2024
Cassandra
United StatesPd parking. The bathroom light was a sensor and while showering the light would turn off, leaving you in complete darkness. Had to open shower door and step out to reset light
Quiet
Stayed in April 2024
Reviewed: 18 April 2024
Theresa
SwedenThe hotel was under construction so there was some mess associated with that.
Gracious, helpful, friendly staff
Stayed in April 2024
Reviewed: 14 April 2024
Sheila
United StatesNot so much ‘didn’t like’, and there was a warning that not everything would be available because of work going on at the hotel, but there was definitely work going on - one of the elevators was ‘bare’, etc. The food options were limited as a result, too. But the results in the rooms were nice. No real issues.
Required airport shuttle, two beds, breakfast and meal availability given arrival hours. All of these were satisfied, though the meal part in a rather basic way. Staff was helpful, pleasant and easy to work with. We stayed twice, at the start and end of our trip (flights from and back to Charlotte, with train ride from home day before departure and day after return), and found the location and services worked quite well for us.
Stayed in April 2024
Reviewed: 9 April 2024
Annette
United StatesUnder renovations, ice machine out of order on many floors, no complimentary waters provided, breakfast closes earlier on weekdays. No microwaves in rooms.
Airport shuttle and breakfast was included. Suite was spacious and a pullout sofa is standard.
Stayed in April 2024
Reviewed: 18 March 2024
Pamela
United StatesA little far from venue we needed to be at
It was out of the busy city
Stayed in March 2024
Reviewed: 11 March 2024
Colleen
CanadaThe bathroom set up is a bit weird
Clean rooms, comfy bed and nice breakfast. Nice staff
Stayed in March 2024
Reviewed: 20 February 2024
Hurlburt
United StatesHotel under renovation so some dust and uncleanliness in common spaces.
Room seemed like it has just been renovated. Very clean in the room and spacious. Breakfast was exceptional!
Stayed in February 2024
Reviewed: 22 January 2024
Liam
United StatesHotel is under renovation, so there was a lot of noise from that. and when I stayed they offered free parking, but two days after I checked out they said they will charge for parking.
Good value at the time of my stay, comfortable bed and room.
Stayed in January 2024
Reviewed: 21 December 2023
Eard
United StatesParking
The room was clean and comfortable
Stayed in December 2023
Reviewed: 22 October 2023
Ebony
United StatesBathrooms a little small but not a deal breaker
Comfortable stay
Stayed in October 2023
Reviewed: 3 August 2023
Tinisha
United StatesPaying $25 for early check in
Location
Stayed in July 2023
Reviewed: 29 July 2023
Welch
Trinidad and TobagoAll was great.
Great location, friendly and helpful staff and very comfortable bed.
Stayed in July 2023
Reviewed: 28 July 2023
Popovich
Abkhazia, GeorgiaPrice was a little high
Stayed in June 2023
Reviewed: 24 July 2023
Shalanda
United StatesBathroom was to small. Overall room was dated
Breakfast was great. Checkout at 12 a plus
Stayed in July 2023
Reviewed: 23 July 2023
Rex
New ZealandNothing
Bed was really comfortable, breakfast was exceptional and the staff were really friendly and helpful
Stayed in July 2023
Reviewed: 20 July 2023
Ahmad
United StatesThe breakfast didn’t offer a wide selection, we were pretty disappointed with the limited options and that they stopped at 10am on the weekend.
The room was great and had plenty of space for our family of 5.
Stayed in July 2023
Reviewed: 11 July 2023
Arleathia
United StatesI didn't like that their was no kitchen cooking space or microwave i wanted to be able to cook a meal or too. Overall the stay was completely great
I liked the costumer service. The rooms were clean and comfortable. I will come back to stay again. I was very pleased
Stayed in July 2023
Reviewed: 30 June 2023
Mandieleigh79
United StatesPool was closed due to pending inspection from county. Very disappointing for my three kids, especially since the pool was a deciding factor when we booked. Breakfast was just ok, not really good.
Super friendly and helpful staff, bar in lobby that also served some Starbucks coffee drinks, spacious room was comfortable for a family of five.
Stayed in June 2023
Reviewed: 15 May 2023
Frank
AustriaVery nice and clean place, I was positively surprised by its room design, as I guess I expected more of a typical layover kind of a place. I had booked a room with kingsize bed in the upper floor - room was was VERY spacious, clean, nice seating area with a big TV screen, large fridge in case you need one. There is also a spacious desk in case you have to get some computer work done. Just stayed overnight, but the room would definitely be fine for longer stays. Staff was very friendly, Airport Shuttle was clean and very reliable. Loved it!
Stayed in May 2023
Reviewed: 11 May 2023
Garrett
United StatesClean hotel,room and friendly staff... breakfast was good
Stayed in May 2023
Reviewed: 6 May 2023
Liliana
CanadaExcelente breakfast!
Stayed in May 2023
Reviewed: 30 April 2023
Gary
United StatesNo screens on the opening windows!
Very comfortable room, got a good nights sleep as the bed was nice and firm. Close to airport with plenty of free parking.
Stayed in April 2023
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