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  5. Reviews of Holiday Inn Express & Suites S Lake Buena Vista, an IHG Hotel

Reviews of Holiday Inn Express & Suites S Lake Buena Vista, an IHG Hotel 3 stars

5001 Calypso Cay Way, Kissimmee, FL 34746, United States

#7 of 51 hotels in Kissimmee

Guests' Choice

Review score

Based on 504 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    9.0

  • Facilities

    8.7

  • Staff

    9.0

  • Value for money

    8.5

  • Free WiFi

    8.8

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Showing 76 – 100

  • Reviewed: 20 January 2023

    10
    we will stay again
    • Leisure trip
    • Family with young children
    • Suite with Two Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    wish the indoor swimming pool was open

    loved it perfect location

    Stayed in January 2023

  • Reviewed: 1 January 2023

    10
    Staff was very nice and attentive to our needs, clean and a comfortable stay.
    • Leisure trip
    • Family with young children
    • Room with Two Double Beds and Sofa Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    NA

    Good location access to freeway. liked all the things you can do for family, mini golf, zip line, rock climbing, etc.

    Stayed in December 2022

  • Reviewed: 30 December 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Room with Two Beds - Hearing Accessible - Non-Smoking
    • Stayed 1 night

    Some of my family had no heat in their room. Wish we would have known ahead of time. Needed the heat.

    Very good breakfast. Needed more fruit varieties

    Stayed in December 2022

  • Reviewed: 19 December 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    That we couldn't stay longer.

    It was a suprise for us- an "Express" hotel usually means fewer things, but not here! Fantastic breakfast, big comfy beds and water parks! Plus, everyone we encountered who worked there was friendly and chatty.

    Stayed in November 2022

  • Reviewed: 26 November 2022

    8.0
    Nice
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Convince

    Stayed in October 2022

  • Reviewed: 24 November 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Room with Two Beds - Hearing Accessible - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The hallway carpets need to be cleaned.

    Great location! The zip line and pool area were fantastic. Breakfast was yummy.

    Stayed in November 2022

  • Reviewed: 9 November 2022

    10
    Relaxing and enjoying, Ana at breakfast was a pleasure, the bartenders at the bar were great.
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    I have stayed here numerous times and have never been disappointed. The only thing that I noticed on this stay was the carpeting on my floor, 6, was pretty dirty. There were a lot of stains in the hallway, not a deal breaker though, just needed some attention.

    Location to everything. Convenient to all areas of interest.

    Stayed in November 2022

  • Reviewed: 3 November 2022

    10
    we only stopped for one night but breakfast was excellent and the fitness room was quite nice for my daily workout.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    A little confusing trying to find the restaurant which was actually an out door bar with takeout food instead of sit down service. the food however was fresh and delicious. we had the salads.

    The rooms were bright, modern and very clean!

    Stayed in October 2022

  • Reviewed: 30 October 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Everything is excellent

    Stayed in September 2022

  • Reviewed: 30 October 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Liked eveything

    Rooms were very clean and staff was helpful.

    Stayed in September 2022

  • Reviewed: 28 October 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    No swimming pool towels and no shower nearby

    Tout

    Stayed in October 2022

  • Reviewed: 19 October 2022

    9.0
    Excellent
    • Leisure trip
    • Solo traveller
    • King Room - Mobility Access/Roll in Shower - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Nothing. It’s a great place, good breakfast choices & easy to get places.

    Conveniently located for all my needs.

    Stayed in October 2022

  • Reviewed: 16 October 2022

    9.0
    We enjoyed our stay , great accommodations and great staff.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    in our room the a/c is next to the bed which makes it almost unbearable to turn ok because you can’t change the direction of the air flow so it’s hitting directly on you in bed . and the combination the ac being loud have me a headache almost every night.

    great location , multiple pools and other things that were available for us, good breakfast, good staff.

    Stayed in September 2022

  • Reviewed: 12 October 2022

    8.0
    Great place to stay with comfortable beds, great breakfast selection, and shower diningshower dining distance to Disney
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    No complaints

    The room was cozy with very comfortable beds. The breakfast was tasty with good coffee, and we were greeted by friendly staff each day. This was a great spot to travel to Disney from.

    Stayed in September 2022

  • Reviewed: 6 October 2022

    8.0
    great location, next to Disney. Walmart and a lot of restaurants close, free parking and a great pool
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    we asked to change the sheets but it did not happened, I think that was the only thing that wasn’t ok

    Nice place, great pools

    Stayed in September 2022

  • Reviewed: 28 September 2022

    9.0
    The staff, the room, and the breakfast made this hotel stay excellent!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Only the pool and tiny Tiki theme mini bar were opened outside. We expected mini golf, playground, splash pad, but most were covered, work in progress environment, and very small area, with lack of greenery.

    The room was clean and relatively quiet on the first floor, close to the end of the hall. A delightful surprise was to have four pillows with two "soft" and two "firm", stitched onto the pillow cases to choose from. The Dove bar soap was great! We love the breakfast, especially the ease and no mess of pressing a button to make two mini pancakes, the warm pastries, mini vegetable egg whites cup/muffin, small cheese omelets on the second day, and having both bananas and oranges, the two fruits we liked. The best part of breakfast was having four mini Mickey waffles made with the special waffle maker, both days, they came out incredibly soft and yummy! Give a shout out and thank you to Ana of breakfast for helping made the Mickey waffles on the second day, and for both days, helping us in getting breakfast 😊.

    Stayed in September 2022

  • Reviewed: 23 September 2022

    9.0
    Great value and ideal if traveling with kids.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The hotel advertised free shuttle service but there were not really multiple times the service was available; very limited times.

    The breakfast had a great variety daily and had friendly staff. The kids loved the pools and as parents we loved the bar/grill poolside. The poolside bar had friendly bartenders and made great frozen drinks: the location is ideal being so close to Disney and restaurants.

    Stayed in August 2022

  • Reviewed: 22 September 2022

    10
    it was great. no complaints
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    nothing really

    very clean, lots of out door activities and a great breakfast and extremely friendly staff.

    Stayed in September 2022

  • Reviewed: 18 September 2022

    10
    💐 thanks
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    nothing👍👍👍

    The staff was incredibly great and helpful and one cannot say enough 😃 thank you 😊

    Stayed in September 2022

  • Reviewed: 14 September 2022

    8.0
    convienent
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    quiet desk staff very attentive coffee 24/7

    Stayed in September 2022

  • Reviewed: 13 September 2022

    8.0
    Ok todo
    • Leisure trip
    • Family with young children
    • Room with Two Double Beds and Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything is all right.

    Breakfast good.

    Stayed in September 2022

  • Reviewed: 7 September 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room - Non-Smoking
    • Stayed 2 nights

    One elevator wasn't functional during our entire stay, and the morning we checked out, both were out of service. Not great for a hotel with 7 floors.

    Breakfast was good. Amenities are great for kids. Pools are excellent. Room was comfortable.

    Stayed in September 2022

  • Reviewed: 6 September 2022

    10
    Exceptional
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The shuttle to park hrs need to change had to use uber cause of it need consist one going

    Felt safe and was very clean

    Stayed in September 2022

  • Reviewed: 3 September 2022

    8.0
    I love this site an would recommend it to anyone.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    the shuttle to the park had such a limited pick up and drop off schedule.

    The breakfast was wonderful. The pool, resort facilities like the zip line, slide, mini golf, etc were awesome. the front desk staff were lovely including Ana and Lucas.

    Stayed in August 2022

  • Reviewed: 1 September 2022

    10
    Over all a good stay. Not enough ice machines, only three and one was not working 3rd flr
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The mattress was way too soft, It seemed to be well used and needed replacement. Did not sleep well as a result. Time to get some new ones!

    Breakfast was good and in a clean environment. Well attended

    Stayed in August 2022

Showing 76 – 100

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