5001 Calypso Cay Way, Kissimmee, FL 34746, United States
#7 of 51 hotels in Kissimmee
Guests' ChoiceBased on 504 hotel reviews
8.6Cleanliness
8.7
Comfort
8.7
Location
9.0
Facilities
8.7
Staff
9.0
Value for money
8.5
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 January 2023
Phyllis
United Stateswish the indoor swimming pool was open
loved it perfect location
Stayed in January 2023
Reviewed: 1 January 2023
Maria
United StatesNA
Good location access to freeway. liked all the things you can do for family, mini golf, zip line, rock climbing, etc.
Stayed in December 2022
Reviewed: 30 December 2022
Pat
United StatesSome of my family had no heat in their room. Wish we would have known ahead of time. Needed the heat.
Very good breakfast. Needed more fruit varieties
Stayed in December 2022
Reviewed: 19 December 2022
Joy
United StatesThat we couldn't stay longer.
It was a suprise for us- an "Express" hotel usually means fewer things, but not here! Fantastic breakfast, big comfy beds and water parks! Plus, everyone we encountered who worked there was friendly and chatty.
Stayed in November 2022
Reviewed: 26 November 2022
Donald
United StatesNothing
Convince
Stayed in October 2022
Reviewed: 24 November 2022
Michele
United StatesThe hallway carpets need to be cleaned.
Great location! The zip line and pool area were fantastic. Breakfast was yummy.
Stayed in November 2022
Reviewed: 9 November 2022
Richie
United StatesI have stayed here numerous times and have never been disappointed. The only thing that I noticed on this stay was the carpeting on my floor, 6, was pretty dirty. There were a lot of stains in the hallway, not a deal breaker though, just needed some attention.
Location to everything. Convenient to all areas of interest.
Stayed in November 2022
Reviewed: 3 November 2022
Jessica
United StatesA little confusing trying to find the restaurant which was actually an out door bar with takeout food instead of sit down service. the food however was fresh and delicious. we had the salads.
The rooms were bright, modern and very clean!
Stayed in October 2022
Reviewed: 30 October 2022
Eduard
United StatesEverything is excellent
Stayed in September 2022
Reviewed: 30 October 2022
Duane
United StatesLiked eveything
Rooms were very clean and staff was helpful.
Stayed in September 2022
Reviewed: 28 October 2022
Florence
IndiaNo swimming pool towels and no shower nearby
Tout
Stayed in October 2022
Reviewed: 19 October 2022
Gloria
United StatesNothing. It’s a great place, good breakfast choices & easy to get places.
Conveniently located for all my needs.
Stayed in October 2022
Reviewed: 16 October 2022
Dereck
United Statesin our room the a/c is next to the bed which makes it almost unbearable to turn ok because you can’t change the direction of the air flow so it’s hitting directly on you in bed . and the combination the ac being loud have me a headache almost every night.
great location , multiple pools and other things that were available for us, good breakfast, good staff.
Stayed in September 2022
Reviewed: 12 October 2022
Iam
United StatesNo complaints
The room was cozy with very comfortable beds. The breakfast was tasty with good coffee, and we were greeted by friendly staff each day. This was a great spot to travel to Disney from.
Stayed in September 2022
Reviewed: 6 October 2022
Caroline
Brazilwe asked to change the sheets but it did not happened, I think that was the only thing that wasn’t ok
Nice place, great pools
Stayed in September 2022
Reviewed: 28 September 2022
Chik
United StatesOnly the pool and tiny Tiki theme mini bar were opened outside. We expected mini golf, playground, splash pad, but most were covered, work in progress environment, and very small area, with lack of greenery.
The room was clean and relatively quiet on the first floor, close to the end of the hall. A delightful surprise was to have four pillows with two "soft" and two "firm", stitched onto the pillow cases to choose from. The Dove bar soap was great! We love the breakfast, especially the ease and no mess of pressing a button to make two mini pancakes, the warm pastries, mini vegetable egg whites cup/muffin, small cheese omelets on the second day, and having both bananas and oranges, the two fruits we liked. The best part of breakfast was having four mini Mickey waffles made with the special waffle maker, both days, they came out incredibly soft and yummy! Give a shout out and thank you to Ana of breakfast for helping made the Mickey waffles on the second day, and for both days, helping us in getting breakfast 😊.
Stayed in September 2022
Reviewed: 23 September 2022
Wendy
United StatesThe hotel advertised free shuttle service but there were not really multiple times the service was available; very limited times.
The breakfast had a great variety daily and had friendly staff. The kids loved the pools and as parents we loved the bar/grill poolside. The poolside bar had friendly bartenders and made great frozen drinks: the location is ideal being so close to Disney and restaurants.
Stayed in August 2022
Reviewed: 22 September 2022
Jackelyn
United Statesnothing really
very clean, lots of out door activities and a great breakfast and extremely friendly staff.
Stayed in September 2022
Reviewed: 18 September 2022
John
United Statesnothing👍👍👍
The staff was incredibly great and helpful and one cannot say enough 😃 thank you 😊
Stayed in September 2022
Reviewed: 14 September 2022
Lee
United Statesquiet desk staff very attentive coffee 24/7
Stayed in September 2022
Reviewed: 13 September 2022
Julian
United StatesEverything is all right.
Breakfast good.
Stayed in September 2022
Reviewed: 7 September 2022
Gary
United StatesOne elevator wasn't functional during our entire stay, and the morning we checked out, both were out of service. Not great for a hotel with 7 floors.
Breakfast was good. Amenities are great for kids. Pools are excellent. Room was comfortable.
Stayed in September 2022
Reviewed: 6 September 2022
Tatum
United StatesThe shuttle to park hrs need to change had to use uber cause of it need consist one going
Felt safe and was very clean
Stayed in September 2022
Reviewed: 3 September 2022
Richard
United Statesthe shuttle to the park had such a limited pick up and drop off schedule.
The breakfast was wonderful. The pool, resort facilities like the zip line, slide, mini golf, etc were awesome. the front desk staff were lovely including Ana and Lucas.
Stayed in August 2022
Reviewed: 1 September 2022
Stephen
United StatesThe mattress was way too soft, It seemed to be well used and needed replacement. Did not sleep well as a result. Time to get some new ones!
Breakfast was good and in a clean environment. Well attended
Stayed in August 2022
Bad Honnef am Rhein, Germany
Eksjö, Sweden
Ulvik, Norway
Rere, New Zealand
Jávea, Spain
Phu Quoc, Vietnam
Barcelona, Spain
Protaras, Cyprus
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content