199 West Ruby Street, Tavares, FL 32778, United States
#3 of 8 hotels in Tavares
Guests' ChoiceBased on 535 hotel reviews
7.8Cleanliness
8.1
Comfort
8.1
Location
9.0
Facilities
7.8
Staff
8.3
Value for money
8.0
Free WiFi
10.0
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End of dialog contentReviewed: 18 December 2022
Carol
United StatesRoom had several issues, bathroom some of the towels were questionable as if really clean or just well worn. Only 2 chairs in the room and no side table to put a drink on. Microwave wasn't cleaned and really didn't rotate the plate kept slipping off the holder. Basics like remote for TV no batteries! Room was above a pub so music was continuous until 1 a.m. on a Friday night
Balcony looked out onto the lake which was about 1 block away without obstruction. Wooten park was within walking distance as were pubs and restaurants. Location was great to a quick trip to Mt. Dora only 8 miles or so. Breakfast was good. Choices were cereal waffles, egg burritos pastries oatmeal everything prepackaged. Room was spacious but could use some update and more furniture .
Stayed in December 2022
Reviewed: 12 December 2022
Jerry
United StatesThe only staff I encountered were at the front desk. I was not impressed. They were generally helpful in providing needed information, but were not particularly welcoming. They certainly did not convey an attitude of we are glad you are staying with us. This is probably a hotel's only opportunity for face to face marketing. The Key West failed in that regard. The coffee in our room was horrible. I have often thought that hotels should hit this one out of the park, but they rarely do. One would think that bad coffee costs the hotel pennies per serving and good coffee must cost $10 or more. The bifold closet door had an issue that kept it from fully opening. If the cleaning staff cleaned in the closet, (it was definitely clean,) they knew about the problem. The room had the dings of wear and tear, suggesting it has been a while since it was upgraded. It was, however, roomy, clean, and comfortable. We paid too much for the room, probably because there was a Christmas event in adjacent Mt Dora and lodging choices were very limited.
Rooms were large and very clean. Apparently every room has a lovely lake view. Our balcony overlooking the lake was the perfect place for our morning coffee. The location is very convenient to area fun things to do. We were doing a seaplane ride which basically across the street. Tavares is convenient to Mt. Dora which was also on our agenda. We would definitely stay at the Key West Resort in the future.
Stayed in December 2022
Reviewed: 2 December 2022
Marcy
United StatesWe stay in the initial bldg. directly on the lake ( where I have stayed for last 4 years) . The outdoor chairs on the balcony are coming unsewn on the sides and can completely tear with the occupant falling to the ground . Need repair badly. No light bulb on poarch Clock had no plug and wasn't functional. Bathrooms have no place to hang ANY towels or put toiletries.
It was a good little start to the day. For mostly non hot it had a nice selection. Staff are very friendly and helpful. Rooms big.
Stayed in December 2022
Reviewed: 30 November 2022
Kimberly
United StatesWe would have liked to have a room with a view, and the breakfast was so-so as was the room it was in. For such a nice place, the breakfast came up very short.
The room was spacious, clean and exceeded our expectations
Stayed in November 2022
Reviewed: 13 November 2022
Darla
United Stateswalls were very thin. You could hear the next room pushing buttons on the microwave.
great location
Stayed in October 2022
Reviewed: 7 November 2022
Norma
United StatesI took away a star because there were no towel bars in the bathroom. The hooks they had did not hold any size towel.
Stayed in November 2022
Reviewed: 28 October 2022
David
United StatesElevator out of order in building #2. 3rd floor laundry (bldg #2) was dirty, washer out of order (was fixed same evening). Need more towel hooks in bathroom. Clean towels had gray stains. Small counter space in bathroom. Telephone out of order (no dial tone) - desk notified.
Large room with comfy bed, good view. Large glass door to balcony. Included refrigerator. Large bathroom. Simple breakfast but good choices.
Stayed in October 2022
Reviewed: 27 October 2022
Kimberly
United Statesnothing
location
Stayed in October 2022
Reviewed: 25 October 2022
Arnold
United Statesgarbage disposal did not work. ran out of hot water.
nice large suite
Stayed in October 2022
Reviewed: 12 October 2022
Alberta
United StatesThe music playing late in the evening was too much.
The location to our event was perfect.
Stayed in October 2022
Reviewed: 3 October 2022
Carol
United Statesgreat view
Stayed in October 2022
Reviewed: 26 September 2022
Dottie
United Statesnoisy bar downstairs
spacious room
Stayed in September 2022
Reviewed: 7 September 2022
Debbie
United StatesRoom didn’t get cool enough
View of the Lake was beautiful, clean room, balcony size
Stayed in July 2022
Reviewed: 6 September 2022
Todd
United Statesfound a few ants in our room
walking distance to restaurants and bars
Stayed in September 2022
Reviewed: 4 September 2022
James
United StatesParking lot behind Bldg 1. Needs paving.
Ample space of the room. View of the lake.
Stayed in August 2022
Reviewed: 30 August 2022
Allen
United StatesBuilding one lost water after midnight and wasn't restored till sometime after 8:30 in the morning
Plenty of options for breakfast
Stayed in August 2022
Reviewed: 29 August 2022
Bill
United StatesNo maid service. Wet towels piled up 3 day’s
Staff was excellent. Pool was really nice. breakfast was good
Stayed in August 2022
Reviewed: 4 August 2022
Chimere
United StatesBoth rooms I rented had ants. We woke up to ants in the bed in the suite. The other room had ants in the kitchenette. Continental breakfast at a resort is kinda unheard of. That was disappointing.
Great location and staff.
Stayed in July 2022
Reviewed: 25 July 2022
Michael
United StatesMore comfortable chair and pads on bottom so you can move the chair.
Great location and easy access to numerous places to eat, drink and party.
Stayed in July 2022
Reviewed: 12 July 2022
Joseph
United StatesThe front desk staff was ok, one of them during the stay seemed disinterested and a little put out that we were asking a question about the surrounding area. Who knows maybe she was having a bad day.
Excellent location, hotel and pool area are nice. Would definitely book again
Stayed in July 2022
Reviewed: 24 June 2022
David
United StatesThere were a lot of spiders on the balcony at night.
Check in was easy and the receptionist was polite. We had an issue with the coffee maker in the room and they immediately replaced it with a new one in the box.
Stayed in June 2022
Reviewed: 21 June 2022
Wheeler
United StatesA/C was not predictable, noisy door and fan in bathroom. I would usually complain but I liked this place.
Loved location, parking, service animal friendly, distance from restaurants/bars, attractions, shoreline. Shotgun style room with large bathroom and perfect porch w/ chairs. Restaurant/bar on the ground.
Stayed in June 2022
Reviewed: 14 June 2022
Deborah
United StatesWe liked everything
Excellent location. View of lake was spectacular! Sam at front desk was most helpful.
Stayed in June 2022
Reviewed: 14 June 2022
James
United StatesGood coffee
Stayed in June 2022
Reviewed: 7 June 2022
Amy
United StatesWalls were a bit thin. We could hear our neighbors talking and their TV.
The lake view was wonderful. Our room was big, clean and comfy.
Stayed in June 2022
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