7 Patton Avenue, Asheville, NC 28806, United States
#3 of 75 hotels in Asheville
Guests' ChoiceBased on 608 hotel reviews
9.3Cleanliness
9.7
Comfort
9.6
Location
9.8
Facilities
9.6
Staff
9.6
Value for money
8.6
Free WiFi
8.9
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End of dialog contentReviewed: 27 May 2024
James
United StatesCouldn’t get room service. Poor communication.
Clean. Great in restaurant breakfast
Stayed in May 2024
Reviewed: 25 May 2024
Julie
United StatesThe staff was amazing! Great bar!
Stayed in April 2024
Reviewed: 25 May 2024
Lisa
United StatesNothing it was awesome
The staff was extremely helpful and timely. The views were amazing!
Stayed in May 2024
Reviewed: 13 May 2024
Klaus
DenmarkThe mattress was somehow a bit slippery- most likely some plastic (?) below the linen. Not comfortable.
Super location. Good breakfast and well tasting complimentary coffee.
Stayed in May 2024
Reviewed: 11 May 2024
Tiemann
United StatesLocation, dog friendly
Stayed in May 2024
Reviewed: 10 May 2024
Polina
United StatesNo breakfast included in price nor parking.
We liked location,the view .the room and excellent bed and pillows;)
Stayed in May 2024
Reviewed: 2 May 2024
Martin
United StatesGreat room ....917 if I remember correctly
Stayed in April 2024
Reviewed: 27 April 2024
Marleen
United StatesThe location was near great restaurants and shopping. The hotel was beautiful and the staff was excellent. Would definitely recommend this hotel.
Stayed in April 2024
Reviewed: 24 April 2024
Jeffrey
United StatesGreat location.
Stayed in April 2024
Reviewed: 20 April 2024
Maryann
United StatesParking the car and entrance obscure. GPS takes you to a one way street. Need to say GO AROUND TO THE BACK of the hotel. We literally double parked and schlepped our bags up the front steps. Only missed directive was important after a long drive.
Great vibe. Nice bar. Lobby welcoming and happy hour a nice touch.
Stayed in April 2024
Reviewed: 6 April 2024
Anne
United StatesNeed instructions on how to work the thermostat. Front desk was really helpful & talked us through it.
Fantastic location downtown, valet service, great staff, spacious rooms.
Stayed in April 2024
Reviewed: 31 March 2024
Freda
United StatesAll was wonderful including the politeness and attentiveness of the cleaning professionals. The front area people were attentive, friendly, insiteful and helpful in every way. The valets were great. Breakfast wonderful. I really enjoyed the location of my room. The little happy hour fit the bill and certainly the dog friendliness of the hotel added to the overall charming ambience. Arras definitely was a major plus for my stay in Asheville.
Stayed in March 2024
Reviewed: 28 March 2024
Maria
United StatesHotel was really nice and the staff amazing! We went with out small dog and he was greeted with a goody bag. Location is excellent. Best hotel we’ve stayed at.
Stayed in March 2024
Reviewed: 16 March 2024
G
United StatesI booked a mountain view room but got a city view room. I would have preferred the option to be able to self park instead of having to pay for valet. I had asked housekeeping to leave me extra qtips on a note where I had left tip for the person.. The staff member took the money and read the note but didn't bother to bring me qtips. I had to ask the front desk for it. Not having a computer or being able to print out things seemed odd, given the hotel looks fairly new.
It was right in the middle of downtown. The rooms were clean and comfortable. The reverse osmosis water on each floor was great, and I liked how you had to use your key card to get to your floor. This helped make it feel more secure. The front desk and valet staff were very helpful and friendly.
Stayed in March 2024
Reviewed: 13 March 2024
Kenneth
United StatesNo disappointments.
Excellent location to downtown Asheville. Hotel staff was very friendly and helpful. Hotel was very clean and updated. Restaurant & Bar were very good. I would stay here again!
Stayed in March 2024
Reviewed: 20 February 2024
Lynne
United StatesGorgeous remodel of a bank building in downtown Asheville.
Stayed in February 2024
Reviewed: 12 February 2024
Mai
United StatesVery convenient to everything. Great views!! Very clean.
Stayed in February 2024
Reviewed: 11 February 2024
Billie
United StatesThe young gentleman, who checked us in, was a sweetheart. What attention to detail when we shared it was our 15th wedding anniversary. Every single encounter with hotel staff (valet, door greeter, front desk, restaurant, bar and lovely housekeeping staff) was pleasant. This was our first stay at a Kimpton and we will certainly return to this location. Kudos!
Stayed in February 2024
Reviewed: 19 January 2024
Beth
United StatesToo many pets in the hotel lobby.
We had an issue with water on the floor behind the toilet. Management promptly moved us to a suite, gave us free breakfast, and a coupon for the hotel bar.
Stayed in January 2024
Reviewed: 15 January 2024
Colleen
United StatesNothing
Everything
Stayed in January 2024
Reviewed: 9 January 2024
Scottie
United StatesThe location is perfectly positioned in the city. The valet service is extremely responsive. Front desk personnel are extremely courteous.
Stayed in January 2024
Reviewed: 5 January 2024
Andrea
ItalyFirst time at the bar the guy added 20% tip at the bill without my consent after I gave him cash. About parking there is only valet available and at checkout my car had a damage on the passenger side (about $2.000) and they didn't even tell me, I realized when I stopped at the gas station nearby
Comfortable room, quiet with nice view.
Stayed in January 2024
Reviewed: 4 January 2024
Trish
United StatesConvenient location. Super friendly and helpful staff. Nice rooms. Pet friendly.
Stayed in January 2024
Reviewed: 3 January 2024
Arnab
United StatesNothing!
Staff and property!! Amazing people, very helpful and friendly! Great location, very clean and everything was wonderful.
Stayed in January 2024
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