415 Fm 1960 Road, Houston, TX 77073, United States
#399 of 429 hotels in Houston
Guests' ChoiceBased on 522 hotel reviews
5.3Cleanliness
5.9
Comfort
6.1
Location
6.1
Facilities
5.8
Staff
6.7
Value for money
6.5
Free WiFi
6.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 8 April 2024
Misty
United StatesThe pet smell & the amount of drug activity was a factor for me.
The room was decently clean.
Stayed in April 2024
Reviewed: 23 March 2024
Kevin
United StatesRoom service or the lack thereof. We didn't get clean towels and we had to purchase them out of pocket. Very disappointing.
Stayed in February 2024
Reviewed: 6 November 2023
Cristina
EcuadorThe smell in the elevator and hall was too strong
The room was spacious and clean
Stayed in November 2023
Reviewed: 17 August 2023
Jacumuna
United StatesIt has a smell, they don’t give you toilet paper you have to ask for it. They also had roaches
Stayed in August 2023
Reviewed: 6 July 2023
Pamela
United StatesNo pool are breakfast
Stayed in July 2023
Reviewed: 12 June 2023
Wilshuna
United Statesdirty
close to the highway
Stayed in June 2023
Reviewed: 12 May 2023
Dashonn
United StatesI was there three days and couldn't get a remote to the TV and it literally smells like dogs.
Stayed in May 2023
Reviewed: 24 April 2023
Mads
United States1. i didn’t get the room i booked 2. the room he gave me the first time was dirty 3. the guy was very rude about getting me into another room
Stayed in April 2023
Reviewed: 16 April 2023
Shawntale
United Statesthe staff were rude
pool and the big space
Stayed in April 2023
Reviewed: 5 March 2023
Juan
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 15 October 2022
Lashon
United StatesThe fact that there's roaches, mold, some showers need to be fixed along with AC. There's no Ice machine, no coffee, exercise room unavailable, prostitutes, addicts and dealers hang around on property, they charge for soap, shampoo and conditioner, soda machine always keeping your money and the Manager's girlfriend is rude and acts and parks like she owns the property.
I like the pet policy
Stayed in September 2022
Reviewed: 3 September 2022
Lumbreras
United Statesthe a/c barley worked and the room was hot
bed was comfortable
Stayed in September 2022
Reviewed: 3 August 2022
Nancy
South AfricaThe carpets were stuffy
Stayed in July 2022
Reviewed: 19 April 2022
Tina
United Statesroaches
nothing
Stayed in April 2022
Reviewed: 14 April 2022
Marsha
United Statesrenovating - electrical wires hanging from ceiling. Trash & construction material all over the place
pet friendly
Stayed in April 2022
Reviewed: 1 February 2022
Marilynn
United StatesSeveral police there. People getting arrested. Not an area I wish to stay at again.
Seemed to be a less than desirable location in town. Several police at motel. Glad they were there doing their job, just uneasy that they had to do it where I was staying.
Stayed in January 2022
Reviewed: 9 January 2022
Pamela
United StatesThey are not honoring the genius reward program anymore
Stayed in January 2022
Reviewed: 4 January 2022
Roney72
United Statessmell bad inside hotel, dogs barking at everytime, too much noise in hallways
close to freeway and restaurants
Stayed in January 2022
Reviewed: 13 December 2021
Fannie
United Statesproperty was dirty. I wasn’t able to get any clean towels during my stay. people across the hall were loud
the location was central
Stayed in December 2021
Reviewed: 30 November 2021
Darrick
United Statesroaches in room and not clean. we had to switch rooms
convenient
Stayed in November 2021
Reviewed: 29 November 2021
Green
United StatesThe room was bare. 1 chair that looked like it belonged in a cafe
The price was great
Stayed in November 2021
Reviewed: 16 November 2021
Flores
United StatesAlot of cockroaches in bathroom
Cold rooms Clean, bathrooms
Stayed in November 2021
Reviewed: 5 November 2021
Gauri
United Stateswasn’t clean at all
nothing
Stayed in November 2021
Reviewed: 17 October 2021
Danielle
United StatesHotel for the most part was fairly clean and security staff was friendly.
Staff, if found, was inattentive and not very helpful.
Stayed in October 2021
Athens, Greece
João Pessoa, Brazil
Playa d'en Bossa, Spain
Williamsport, USA
Castellammare del Golfo, Italy
Uluwatu, Indonesia
Nagoya, Japan
Canggu, Indonesia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content