1903 Embassy Square Boulevard, Louisville, KY 40299, United States
#32 of 144 hotels in Louisville
Guests' ChoiceBased on 168 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
8.8
Facilities
8.9
Staff
8.9
Value for money
8.3
Free WiFi
7.5
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End of dialog contentReviewed: 22 April 2024
Steven
United KingdomExtremely expensive breakfast. Very expensive Restaurant and Bar.We ate out locally every night but would have spent more money in the hotel if we thought it was value for money.
Good facilities Friendly staff
Stayed in April 2024
Reviewed: 4 March 2024
Julia
BelarusNice hotel,comfy room,friendly staff
Stayed in March 2024
Reviewed: 2 February 2024
Todd
United StatesThere is no complimentary breakfast however they have a breakfast buffet with a omelate station and a very very nice and talented chef that makes them. The buffet is $16 a person but it's the nicest buffet I've ever seen good breakfast meats very very fresh fruit and about anything you could want I highly recommend the buffet to complete your stay.
This property is so nice inside the bartenders were so nice but they loved working there every employee we talked to was very nice and accommodating I would give it 5 stars they even have security at night to make you feel safe it's pricey don't get me wrong but for us it was an experience not just a place to sleep highly highly recommend this property its a luxury hotel that has a great bar and restaurant so it's one stop for all your needs
Stayed in February 2024
Reviewed: 28 January 2024
Marcie
United StatesShower could have been warmer
Beautiful and clean
Stayed in January 2024
Reviewed: 9 January 2024
Honi6
United StatesTanya at the service desk was extremely helpful and pleasant. The room was nice and clean.
Stayed in January 2024
Reviewed: 4 January 2024
Mary
United StatesComplimentary water would be nice n firmer pillows
Clean & Convenient
Stayed in December 2023
Reviewed: 3 January 2024
Harold
United StatesNothing
Clean and comfortable located near restaurants and venues
Stayed in December 2023
Reviewed: 26 November 2023
Donna
United StatesThat there was only 1 firepit, which was occupied by same group each night, coffee service in the morning was insufficiently staffed
Ease of access to highways, ambiance in lobby and dining areas, comfort of the bed and pillows
Stayed in October 2023
Reviewed: 18 September 2023
Christina
United StatesBreakfast was expensive
Hotel was great! Very clean! Friendly staff!
Stayed in September 2023
Reviewed: 19 August 2023
Brad
United StatesThe hot tub was closed.
Beautiful Hotel. Extremely clean. Close to all kinds of restaurants and stores. Would definitely stay here again!
Stayed in July 2023
Reviewed: 29 July 2023
George
United StatesThe people at the front desk went above and beyond to give us two rooms together. Even know it was a ladt minute booking.
Great bar. Giant bourbon selection.
Stayed in July 2023
Reviewed: 24 July 2023
Stephanie
United StatesWallpaper peeling off wall and shower door didn’t close all the way. Also the bathroom door in our other room was stuck
Close to event
Stayed in July 2023
Reviewed: 17 July 2023
Paz
United Statesrooms are old and amenities are not the best
nice staff
Stayed in July 2023
Reviewed: 29 June 2023
Mousy
United StatesN/A
It was absolutely beautiful
Stayed in June 2023
Reviewed: 25 June 2023
Kristina
United StatesWe were charged $5 for perking up on checking out, and the breakfast was $16 per person.
I love how friendly the staff was. They even participated in my little goof of putting a framed picture of Danny Devito in the room!
Stayed in June 2023
Reviewed: 11 June 2023
Alicia
United StatesThe room was very comfortable, after a long day from flying into Louisville it felt good to take a nice long shower, and great bed. I also liked that I could sign into my own streaming services. The one person who really stood out to me was Sybil at the front desk. She just made my day with her warm smile and friendly service. She went above and beyond to make me comfortable. Thank you for the amazing service and wonderful room. It was a perfecting ending to a long day Alicia R
Stayed in May 2023
Reviewed: 29 May 2023
Tanisha
United StatesDidn't have microwave in room
The space and rooms were adequate for a family of 5.
Stayed in May 2023
Reviewed: 27 May 2023
Sofia
United Statesthe area its in
very fancy
Stayed in May 2023
Reviewed: 22 May 2023
Kyth-shay
United StatesThe Hot tub in the pool area did not work but other than that the pool was great
Yes I will be back 😀
Stayed in May 2023
Reviewed: 16 May 2023
Jose
United Statesshowers where really slippery and old
everything was awesome but the shower, overall we really like the hotel
Stayed in May 2023
Reviewed: 3 May 2023
Stacey
United StatesVery noisy children running though hallways day and night
Cleanliness, Centrally located/proximity to food, entertainment, etc.
Stayed in April 2023
Reviewed: 8 March 2023
Rosalie
United StatesOnce we got to our room the Remote stopped working the TV. I attempted to use the buttons on the side to turn it off but it did not work. I called down and the front desk said that they did not have anyone on staff to come up to the room to see what the problem was. They offered us to move to a different room but I declined the offer. I just unplugged the HDMI cable from the back of the TV and it went off. Clearly staffing is still a problem. I know that they did the best that they could.
When we arrived the hotel check in was very busy. They had apparently oversold King rooms so the desk staff asked if I would be willing to take a queen room. I agreed and he rewarded us with breakfast tickets.
Stayed in March 2023
Reviewed: 10 February 2023
Shawn
United Statesclean
Stayed in January 2023
Reviewed: 12 December 2022
Jamie
United Statesabsolutely nothing!!!!👍
everything!!!!
Stayed in December 2022
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