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Reviews of MainStay Suites Rapid City 2 stars

3321 Outfitter Road, Rapid City, SD 57701, United States

#29 of 55 hotels in Rapid City

Guests' Choice

Review score

Based on 225 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    8.5

  • Facilities

    8.2

  • Staff

    8.6

  • Value for money

    8.2

  • Free WiFi

    6.7

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Showing 1 – 25

  • Reviewed: 11 March 2024

    8.0
    I would definitely stay here again
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast could have been better but definitely served it’s purpose and I wish there was a hot tub

    The location to where we needed to be and it was very clean and comfortable and it was very affordable

    Stayed in March 2024

  • Reviewed: 8 October 2023

    8.0
    Very nice hotel, clean and comfortable
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    Not much on the continental breakfast

    Clean, great location, suites with small kitchen

    Stayed in October 2023

  • Reviewed: 19 September 2023

    8.0
    Met our needs; only stayed for one night
    • Leisure trip
    • People with friends
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Advertises breakfast included but really only a continental breakfast; very limited selection compared to other hotels at this price that also included breakfasts

    Easy to get to

    Stayed in September 2023

  • Reviewed: 4 September 2023

    9.0
    It was a nice hotel and easily accessible off the freeway, with nearby gas station and restaurants.
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 4 nights

    I wish there could have been hot breakfast served. There were bagels and cereal and that was about it. One morning there wasn't any coffee.

    The staff was great. There were computer issues when we arrived but everything worked out. The room was great, loved the full size refrigerator. We did have a screw break on the toilet seat and they fixed it while we were out the next day. Check out was quick and easy.

    Stayed in September 2023

  • Reviewed: 16 August 2023

    9.0
    Excellent hotel. Parking not so great.
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    The parking was very tight. We had a pickup and trailer and we had to unhook the trailer as there was only single parking.

    Sickies Garage and Cabellas was in walking distance.

    Stayed in August 2023

  • Reviewed: 10 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast options, dirty bathroom with mold by the shower.

    Very friendly staff, large room

    Stayed in August 2023

  • Reviewed: 10 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    The dining area was too small

    I like the fact they had a kitchen in the room.

    Stayed in July 2023

  • Reviewed: 6 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    Would have liked a hot breakfast.

    Clean, comfortable beds, full size fridge.

    Stayed in August 2023

  • Reviewed: 24 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Location was close to highway. Rooms were nice with full fridge.

    Stayed in July 2023

  • Reviewed: 10 July 2023

    9.0
    A nice pleasant stay and sleep with an excellent room setup.
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was ho hum with no hot options, just real basic cereal, 1 type of bagel, a few more basic items and thats it. There was no sugar or coffee creamer that day, used a subsitute and some 1% milk no one was drinking. This could have been better.

    Excellent room setup! Actual dishes, pots & pans, cups, etc in the kitchenette. Bathroom, bed, etc were excellent. Pool looked inviting. Extra pillows and blanket in the closet were great!

    Stayed in July 2023

  • Reviewed: 9 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 3 nights

    breakfast should be advertised as continental, no hot items available. Breakfast was good for what was there. No maid service except every 3 days .

    Stayed in July 2023

  • Reviewed: 5 July 2023

    8.0
    Clean and affordable with great amenities, would stay here again!
    • Family with young children
    • Queen Suite
    • Stayed 4 nights
    • Submitted via mobile

    The key cards were continually de-activated, regardless of whether they were stored with our phones, and they often wouldn’t work in exterior doors. The elevator was making some unsettling noises. I wish dish soap and a small dish rack was available, as we didn’t accumulate enough dishes to necessitate running the dishwasher during our 5-day stay. The breakfast was very basic- we would have liked fruit and protein options.

    I LOVED the full size refrigerator. We were able to store several ice packs in the freezer to use in our cooler for day trips, and the fridge had more than enough room to store our food. I was happy to see that organic shampoo was provided. Our room was very clean, and we were able to easily get extra towels when we needed them. The cleaning staff all greeted me one morning as I walked in the hall.

    Stayed in July 2023

  • Reviewed: 4 July 2023

    7.0
    I really thought the rooms was going to be bigger but they was smaller
    • Family with young children
    • Queen Suite
    • Stayed 5 nights
    • Submitted via mobile

    Room was too small

    Outside grills, fire pit

    Stayed in June 2023

  • Reviewed: 30 June 2023

    9.0
    Clean and well equipped for people traveling to and from airport
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 1 night

    Breakfast was limited and very crowded. not much staff around

    They had a shuttle service to and from airport. It was quiet and room was complete with kitchen

    Stayed in June 2023

  • Reviewed: 22 June 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything was good

    Good

    Stayed in June 2023

  • Reviewed: 20 June 2023

    8.0
    Very good
    • Business trip
    • Couple
    • Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    The breakfast display had very few items available to choose from..

    The room was very clean and comfy and just excellent!

    Stayed in May 2023

  • Reviewed: 19 June 2023

    7.0
    It meet all our needs, staff was always positive and kind.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Some dish soap for the sink, as a note to them, they need to get the mildew out of their grout of their showers. Otherwise it was decent for the price. The facilities are nicely kept. Pool was in working condition.

    Breakfast had options, but nothing to write home about. Hard boiled eggs, toast, bagles with 3 cream cheese options, 3 juices, hotwater, regular and decaf coffee, 2 types of oatmeal and jams, butter and peanut butter for topping.

    Stayed in June 2023

  • Reviewed: 10 June 2023

    8.0
    Good value
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was a bit scarce. Ran out of most things by our third day. But I would prefer a scarce breakfast to increased price. So still happy.

    Pool was great. Room was just what we needed, 2 queens with a pull out and small kitchenette. Full sized fridge was great. 2 adults and 4 children.

    Stayed in June 2023

  • Reviewed: 3 June 2023

    8.0
    Good value. Need to work on breakfast quality but mainly quantity
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The refrigerator made popping noises every hour or so. Breakfast was not good. What little they offered ran out very quickly and wasn't restocked. 2 days of our stay, we had nothing.

    Location was great. Easy access to interstate. Rooms were very insulated. Never heard neighbors. Beds were firm but very comfortable.

    Stayed in June 2023

  • Reviewed: 2 June 2023

    9.0
    Great Stay
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Basic Breakfast Helpful and Friendly Staff

    Stayed in June 2023

  • Reviewed: 31 May 2023

    7.0
    overall happy about the stay and price I paid
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 4 nights
    • Submitted via mobile

    short staff didn’t get room cleaned once in 4 nights. but staff was helpful breakfast time always out of item

    nice location easy access to highways

    Stayed in May 2023

  • Reviewed: 28 May 2023

    7.0
    Hotel was nice but plan on breakfast elsewhere.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 7 nights

    Breakfast was very lacking. had bagels, sometimes had blueberry muffins, cereal, coffee, yogurt, hard boiled eggs. Sometimes had milk. Juice machine was broken. Had nothing else to drink. That was the extent of breakfast.

    Room was as expected. Clean and in good condition. Property was in good shape.

    Stayed in May 2023

  • Reviewed: 25 May 2023

    7.0
    Good Hotel to stay for a night or two.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    The "included breakfast" was not what I expected from a hotel. They had cerael, bagels, bread and muffins. Which was okay for my kids but that is not a breakfast.

    The Building and Room was clean and the pool was nice. No hot tub though.

    Stayed in May 2023

  • Reviewed: 18 May 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    There is no Hot tub.

    Stayed in March 2023

Showing 1 – 25

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