1175 North Business 35, New Braunfels, TX 78130, United States
#19 of 31 hotels in New Braunfels
Guests' ChoiceBased on 878 hotel reviews
6.8Cleanliness
7.2
Comfort
7.2
Location
8.2
Facilities
6.9
Staff
7.8
Value for money
7.3
Free WiFi
7.2
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End of dialog contentReviewed: 13 April 2024
Scott
United KingdomBreakfast on polystyrene wasn’t good for environment All that polystyrene being thrown away
Lighting could be more subtle They were either super bright or off Nice warm dim lights would be nice
Stayed in April 2024
Reviewed: 12 April 2024
Jacob
United StatesStaff wasn't very friendly.
Location
Stayed in April 2024
Reviewed: 10 April 2024
Mark
United StatesEasy to find, quiet no road noise and other guests were very quiet. A clean and comfortable room. The breakfast was outstanding! Very well stocked with a very nice variety of foods. Plenty of hot foods, waffles and all the other breakfast items. Very good coffee.
Stayed in April 2024
Reviewed: 8 April 2024
Donna
United StatesI was charged $10 for checking in 45 minutes early which is the first time I've ever been asked to pay for arriving early to a hotel and my room ready for check in. I didn't get a refund for checking out at 8am next morning.
Stayed in April 2024
Reviewed: 19 March 2024
Leland
United StatesIt could stand to be updated with new carpet and paint etc.
Decent location.
Stayed in March 2024
Reviewed: 13 March 2024
Mike
United StatesI requested 2 rooms next to each other and we were separated from the rest of our family
Room was clean and quite
Stayed in December 2023
Reviewed: 12 March 2024
Paul
United StatesWe have stayed there before and employees were very pleasant. Something changed. The staff were not pleasant. We got very strange stares. (Gawking) no one smiled. Made us feel very uncomfortable. Breakfast was late.
Location
Stayed in March 2024
Reviewed: 4 March 2024
Gerard
United States=The bathroom floor was dirty, outlets were minimum, road noise and travelers could b heard.
Breakfast was basic, no egg option. Had cold cereal, breads, muffins, waffles, coffee and juice. The staff does seem to care.
Stayed in March 2024
Reviewed: 23 February 2024
Lynch
United StatesRoaches were a problem. Saw 2 during my stay (4 nights). Also, the walls were too thin in my room. I could hear my neighbors too easily. Fridge wasn't completely cleaned thoroughly. Was a little dirty in areas
Location was great! Closely located to HEB and Walmart.
Stayed in February 2024
Reviewed: 23 February 2024
Fredes
United StatesPoor water pressure. Noisy guests
Everything
Stayed in February 2024
Reviewed: 20 February 2024
Jennifer
United StatesThe room was a little small
It was a nice hotel it was close to everything.
Stayed in February 2024
Reviewed: 5 February 2024
Deborah
United StatesRoom need to be clean such as Improvements are needed Shower pressure was not enough. Improvement on room cleaner (bathrooms, coffee tray area, table area needed to be wipe better ( suck items on it), mattress covers and the mattress needs to be change due to stained Bed lining (cover) was stained with either red in or something red Hair strands under the sheets
1. (Reason for a good stay) The floors in the room was laminated floors (clean) 2. multiple mirrors in the room, the room had great lighting 2. Normal hotel breakfast
Stayed in February 2024
Reviewed: 30 January 2024
Terri
United StatesWalls in rooms need to be painted or cleaned
I like the overall friendliness of the staff and the beds are awesome
Stayed in January 2024
Reviewed: 12 January 2024
Joshua
United StatesGreat Value for size of room and amenities.
Stayed in January 2024
Reviewed: 24 December 2023
Mark
United StatesLocation was good lots of food places near.
Stayed in December 2023
Reviewed: 22 December 2023
Alice
United StatesBreakfast was lacking. It was ok but not what I'm accustom in other places We stay. NO Bacon or sausage just gravy and sausage out of a bag. and bisects was not fresh.
Room was Very clean and comfortable. Location was easy in and out. Loved the set up of the room.
Stayed in November 2023
Reviewed: 19 December 2023
Gabriele
United StatesThe water pressure in the shower was kinda weak!
Beautiful hotel and a very nice comfortable room!
Stayed in December 2023
Reviewed: 30 November 2023
Paul
United StatesThey wanted to charge me $25 for early check-in. That was disappointing. I’ve never been charged for that before.
Clean and good customer service.
Stayed in November 2023
Reviewed: 27 November 2023
Marco
United StatesAll was fine.
I enjoyed working with people that had excellent customer service skills.
Stayed in October 2023
Reviewed: 25 October 2023
Ian
United KingdomRooms alittle tired
Good parking
Stayed in October 2023
Reviewed: 16 October 2023
Katherine
United StatesBreakfast: bread products were not fresh, couldn't find any milk. Bathroom products(amenities) were poor(one soap and one small bottle of shampoo/conditioner).Overall musty smell,in room and throughout the building.
Adequate for price.
Stayed in October 2023
Reviewed: 16 October 2023
Mayra
United StatesWe opened our hotel room to find someone already in it. When we informed the receptionist they switched our room but didn't give us the bed option we originally had a reservation for.
The rooms have a microwave and refrigerator which is really nice and convenient.
Stayed in October 2023
Reviewed: 10 October 2023
Darcy
United StatesOutdated colors, hallway smelt like wet dog but rooms smelled clean and fresh, bed was too hard for my comfort, needs updating, parking lot is not SUV friendly
Great price...great location, clean room, friendly staff
Stayed in October 2023
Reviewed: 2 October 2023
Karherine
United StatesNot the cleanest
Affordable
Stayed in October 2023
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