Reviews of Millennium Maxwell House Nashville 3 stars
2025 Rosa L. Parks Boulevard, Nashville, TN 37228, United States
#166 of 198 hotels in Nashville
Guests' ChoiceReview score
Based on 1376 hotel reviews
6.5Score breakdown
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Cleanliness
7.0
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Comfort
7.1
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Location
7.9
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Facilities
6.7
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Staff
8.0
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Value for money
6.9
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Free WiFi
7.4
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Reviewed: 13 May 2024
Brett
Australia2 reviews7.0“Great location, good facilities. Needs a refurbished.”- • Leisure trip
- • Family with young children
- • Standard Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted via mobile
Obviously a great hotel on its day but a little tired now.
Location and parking were excellent.
Stayed in May 2024
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Reviewed: 22 April 2024
Ashley
United States4 reviews7.0Good- • Couple
- • Standard Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted via mobile
The bikers were up all night slamming doors and our room was close to the elevator which went mad even more noise.
It was in our price range. It wasnt to far from children's hospital and there was decent food options close by
Stayed in April 2024
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Reviewed: 8 April 2024
Alexander
United States1 review8.0Very good- • Leisure trip
- • Solo traveller
- • Club King Room
- • Stayed 1 night
- • Submitted via mobile
All good
The room were nice and clean
Stayed in April 2024
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Reviewed: 7 April 2024
Paula
United States1 review8.0“Fallen shower handle, thought I'd been shot!!!! 😖”- • Leisure trip
- • Family with young children
- • Standard Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
I was taking shower and shower handle fell off in bath water. Carpet was dirty, I wore white socks to sleep in and just getting up during the night and getting ready for bath my white socks were brown. T
Very nice clean good beds.
Stayed in April 2024
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Reviewed: 5 April 2024
Anthony
United States3 reviews6.0“Decent for a night”- • Leisure trip
- • Solo traveller
- • Standard Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
No fridge or microwave in most rooms and they charge a resort fee
The staff is always great and you always feel safe
Stayed in March 2024
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Reviewed: 19 March 2024
Patricia
United States2 reviews6.0“Hotel was decent enough compared to other places available. Would stay again”- • Leisure trip
- • Family with young children
- • Standard Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
Had to pay for breakfast buffet. Come on, even the cheapest places have muffins and stuff!
Room was decent, hotel was busy. Shuttle was good.
Stayed in March 2024
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Reviewed: 18 March 2024
Briahna
United States2 reviews8.0Very good- • Leisure trip
- • Couple
- • Standard Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted via mobile
No refrigerator in room
Free shuttle service
Stayed in March 2024
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Reviewed: 11 March 2024
Brittany
United States9 reviews3 helpful votes7.0“nice evening stay”- • Leisure trip
- • Family with young children
- • Standard Double Room with Two Double Beds
- • Stayed 1 night
could have been alittle cleaner
location easy to find
Stayed in March 2024
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Reviewed: 26 February 2024
Christie
United States3 reviews8.0Very good- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 1 night
The resort fee
View
Stayed in February 2024
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Reviewed: 16 February 2024
Jennifer
United States1 review5.0“Passable and sentimental to us but will not stay again on our next trip”- • Leisure trip
- • Group
- • Standard King Room
- • Stayed 4 nights
Our friends had the same "type" of room and it was VERY different from ours. Our room had an actual BROKEN/MISSING front of the pull out desk. Screen missing from the faucet, shower not fully functional and RUSTY trashcan, etc....
Shutle
Stayed in February 2024
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Reviewed: 13 February 2024
Kristie
United States1 review7.0“The hotel was a little dated could use some standard maintenance, Our overall stay was pleasant.”- • Leisure trip
- • Group
- • Standard King Room
- • Stayed 4 nights
The hotel could definitely use a little updating. Example: Tape on the floors to hold carpet together, microwave in room was broken, bathrooms by lounge were closed. Also, the lounge seemed to close extremely early and had no entertainment at night.
The room was clean and the bed was very comfortable. We liked that it wasn't right downtown but had a shuttle. It was quiet at night when we were ready to sleep. The staff was extremely friendly and helpful at all times. We also loved the random live artists in the lobby. That's why we came to Nashville. Live music. But all in all, the staff definitely made our stay.
Stayed in February 2024
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Reviewed: 3 February 2024
Marquial
United States5 reviews7.0Good- • Leisure trip
- • Solo traveller
- • Standard Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted via mobile
Thin walls, could hear my neighbors
Clean. Nice area
Stayed in November 2023
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Reviewed: 31 January 2024
Michelle
Canada13 reviews5.0“We loves Nashville but this event put a damper on things”- • Leisure trip
- • Family with young children
- • Standard Double Room with Two Double Beds
- • Stayed 3 nights
- • Submitted via mobile
Carpets looked very dirty and run down. We had a assault outside our room with police presence that went on for a few hours . Hotel did not care that this interrupted our stay and made us feel unsafe. It was we will look into for you and that was it. We should of been given a free night or something as we accomodated this
It was great price and shuttle was great
Stayed in January 2024
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Reviewed: 19 January 2024
Jasmine
United States1 review5.0“It was fair”- • Family with young children
- • Standard Double Room with Two Double Beds
- • Stayed 3 nights
- • Submitted via mobile
They don’t change your sheets. The beds are small. And the water doesn’t get hot in the tub/shower.
Employees were nice
Stayed in December 2023
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Reviewed: 9 January 2024
Danielle
United States6 reviews7.0Good- • Family with young children
- • Standard Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
The bed was very uncomfortable and the pillows were hard and small
Staff and location
Stayed in January 2024
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Reviewed: 8 January 2024
Doug
United States1 review5.0“Paid a good price but they need to update the property”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 1 night
- • Submitted via mobile
Wear and tear on the hotel. Carpet ripped, cracked tiles in the bathroom and the AC unit sounded like a jet taking off
Loved the staff
Stayed in December 2023
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Reviewed: 7 January 2024
Carrie
United States3 reviews8.0“Great”- • Leisure trip
- • People with friends
- • Standard Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
Long check in
Location and budget friendly. Friendly staff
Stayed in January 2024
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Reviewed: 4 January 2024
Crystal
United States7 reviews3 helpful votes8.0“Overall a great stay! Would definitely stay again.”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 2 nights
- • Submitted via mobile
MAXWELL’s, customer service was good. Once we received it. Food was not that great and the drinks were watered down, but overall with the little work, it would be a great place.
Location and atmosphere.
Stayed in December 2023
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Reviewed: 3 January 2024
David
United States3 reviews1 helpful vote5.0Passable- • Leisure trip
- • Couple
- • Club King Room
- • Stayed 2 nights
- • Submitted via mobile
I was over charged for the stay Supposed to have been 351 for 2 night ended up charging my card twice once for 351.00 and another charge for 453.00 fot total of over 800.00
Stayed in December 2023
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Reviewed: 2 January 2024
Melissa
United States3 reviews1 helpful vote5.0Passable- • People with friends
- • Standard King Room
- • Stayed 1 night
- • Submitted via mobile
The carpet in the lobby needs to be replaced as well as the lights in the hotel sign on the front. The outside of the hotel could use a pressure washing or paint job. These are definitely things that need to be addressed because it makes the hotel rundown looking and this hotel has a lot of potential
Great location. Friendly and helpful staff. Free parking for hotel guests and shuttle to Broadway were a huge plus! The breakfast buffet was good just a little pricey for what you get. There is also a cool little bar with live music. I will admit I was a little scared after reading some of the reviews but all in all it was a good stay and worth the value and I would stay again. The hotel definitely needs some TLC but our room was very clean and looked as if it had been recently painted. It was a good size with comfy beds and a nice view.
Stayed in December 2023
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Reviewed: 1 January 2024
Jamie
United States2 reviews1 helpful vote7.0“Great stay for location and not allergic to animals.”- • Leisure trip
- • Couple
- • Standard Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
It is a pet friendly hotel. Amazing for most but we have allergies. While the rooms were as clean as possible, fur was still present. I got very sick while in the room.
The location was great and staff were exceptional. There is also a shuttle that takes you downtown every 30 minutes.
Stayed in December 2023
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Reviewed: 26 December 2023
Robert
United States23 reviews7.0Good- • Leisure trip
- • Couple
- • Standard Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
Fees at the hotel. Not mention in the ad. Staff was not welcoming. Very bland staff.
Location
Stayed in December 2023
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Reviewed: 22 December 2023
Lucy
United Kingdom18 reviews2 helpful votes6.0Pleasant- • Leisure trip
- • Couple
- • Standard Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
Run down, needs an update. Staff didn’t look like they wanted to be there.
Location
Stayed in December 2023
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Reviewed: 18 December 2023
Michael
United States1 review1 helpful vote8.0“Our stay was good. And the staff was very knowledgeable.”- • Leisure trip
- • Couple
- • Standard Double Room with Two Double Beds
- • Stayed 4 nights
- • Submitted via mobile
Nothing.
We did not have your breakfast. Plus I don't know that breakfast was available.
Stayed in December 2023
