3803 Brooks Street, Missoula, MT 59804, United States
#36 of 39 hotels in Missoula
Guests' ChoiceBased on 206 hotel reviews
5.5Cleanliness
6.1
Comfort
6.4
Location
7.2
Facilities
5.8
Staff
7.9
Value for money
6.0
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 December 2023
S
United StatesOther hotel stayers
The employees and managers
Stayed in December 2023
Reviewed: 28 November 2023
Toi
United Statesgreat value - pleasant room but there were stains on the ceiling - not water stains.
Stayed in November 2023
Reviewed: 17 November 2023
Keely
United StatesWas a little unclean and a rather bad scent throughout the halls.
Was close to the hospital where my daughter needed her procedure done. Loved the waffles at breakfast. Front desk staff was nice.
Stayed in November 2023
Reviewed: 6 November 2023
Brandy
United StatesSmall, felt dirty (eg., dried blood on box spring).
Price
Stayed in November 2023
Reviewed: 18 September 2023
Bill
United StatesThe fan in the bathroom was leaking water. And the TV didt work.
Stayed in September 2023
Reviewed: 25 August 2023
Bonnie
United StatesRoom had not been cleaned or bed made- moved to another room Ice maker and vending machines not working Floors dirty
Stayed in August 2023
Reviewed: 24 August 2023
Patreese
United StatesThe hotel was very short staffed on our visit, but the staff was nevertheless friendly. Long line for check-in. Breakfast itself was disappointing - standard waffles, yogurt and pre-packaged sweets- I expected fresh fruit and perhaps a hard boiled egg, offerings that are now pretty standard among this class of hotel.
We chose the hotel because it was a convenient location on our road trip. The room was as expected for this class of hotel. Bed very comfortable. Breakfast area was pleasant with lots of room and plenty of windows.
Stayed in August 2023
Reviewed: 22 August 2023
Suzzie
United StatesWe were assigned to a room close to the back exit/door and it seemed that at late night, the back door was opening and closing/banging loudly, which disrupted our sleep.
Simple room, easy to operate shower, tv. etc.
Stayed in August 2023
Reviewed: 2 July 2023
Lorie
United StatesVery dirty, and super noisy at all hours of the day/night
Pet friendly and location
Stayed in April 2023
Reviewed: 23 June 2023
Stephanie
United StatesThe room was not very clean. There was hair all around the sink from a previous guest.
Stayed in June 2023
Reviewed: 19 June 2023
Deanna
United StatesThe ice machine was out of order, the pop machine took our money but no pop would come out, we found empty bottles on floor, light switch sparked so we didnt dare use it- one by the bed. No kleenex and tv kept freezing up.We drove a long way and it was disappointing.
Location, staff, affordability, comfortable bed.
Stayed in June 2023
Reviewed: 10 May 2023
Lorie
United Statesdirty carpets, noisy, old, thin linens
location
Stayed in May 2023
Reviewed: 24 March 2023
Smith
United Statesit smelled like a preteen guys bedroom. you know what I mean. There are a lot of hard working men staying here and so yeah, it stinks STINKS!!! I’d sp**ge. no joke prostitution rolls through this place like a breeze. I stayed a week and saw the same cars deliver the same girls every day. it’s a bit scary. if you HAVE to stay here stay on the second floor. the staff will try to put you in #115 (“quiet”). oh bull puckey! there are vending machines and doors and laundry and constant traffic…. the room might be a crime scene and has busted bath floor tiles as well as a toilet leaning so far, it’ll make you nauseous.
location was great. within walking distance to liquor, food and restaurants, Walmart, convenience stores and dispensaries.
Stayed in February 2023
Reviewed: 12 September 2022
Alan
United StatesTV picture kept freezing- over and over. Bathtub wasn’t very clean. The cushion on the chair was completely shot.
Pretty basic
Stayed in September 2022
Reviewed: 11 September 2022
Jennifer
United StatesBreakfast was very poor No thermostat in room Bathroom very small
Stayed in September 2022
Reviewed: 6 September 2022
Ryan
United StatesRoom was small, over priced for the size, and i was kept up most the night by yelling and commotion in the parking lot
Friendly staff
Stayed in September 2022
Reviewed: 15 August 2022
Teresa
United StatesThough the room was fairly clean the rest of the hotel was not. The hallway smelled like garbage due to garbage cans placed next to the vending machines. Toenail clippings were stuck in the carpet outside of our room. The elevator had a gross sticky floor. Stair wells were a trip hazard with the edge molding coming off the stairs.
Location wasn't bad. Lots if stores and restaurants near by.
Stayed in August 2022
Reviewed: 2 August 2022
Michelle
United StatesNo outside seating area. Breakfast was standard norm.
Stayed in July 2022
Reviewed: 22 July 2022
Brendon
United StatesTv signal was horrible
Room was nice people were quiet during the day so i can sleep since I was working a night security job there
Stayed in July 2022
Reviewed: 22 July 2022
Debi
United StatesTv kept blinking out, very low water pressure in sink, outlet by sink is sketchy, needs updating!!!
Bed was comfortable and having a coffee maker was nice.
Stayed in July 2022
Reviewed: 17 July 2022
David
United Statesn/a
n/a
Stayed in July 2022
Reviewed: 13 June 2022
Hawksmoke
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 26 May 2022
Patrick
United StatesThe breakfast was not very good, had to wait for coffee. The food was all right
Stayed in May 2022
Reviewed: 13 April 2022
Skinz6509
United StatesThe facilities .... Um. .no.
The staff was the only reason 1 didn't give it a one the facilities aren't great though. But the staff is stellar
Stayed in April 2022
Moscow, Russia
Saint-Tropez, France
Florence, Italy
Manduria, Italy
Forcall, Spain
Albufeira, Portugal
Barga, Italy
Phnom Penh, Cambodia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content