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Reviews of Quality Inn Florissant-St Louis 3 stars

55 Dunn Road, Florissant, MO 63031, United States

#1 of 1 hotels in Florissant

Guests' Choice

Review score

Based on 309 hotel reviews

5.8

Score breakdown

  • Cleanliness

    6.4

  • Comfort

    6.6

  • Location

    7.1

  • Facilities

    6.0

  • Staff

    7.6

  • Value for money

    6.3

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 26 March 2024

    5.0
    It was okay
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Could have advertised that the pool was down and an outside pool also fruit in breakfast area was old food look like it had been reheated several times.

    Beds were comfortable

    Stayed in March 2024

  • Reviewed: 15 March 2024

    6.0
    I was only there for a night. The price was decent for the a comfortable bed, a good shower and a br
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Their was construction and men working on ladders at the entrance. While showering, the water was staying in the bath tub. The remote control worked poorly.

    The bed was comfortable and the shower was nice

    Stayed in March 2024

  • Reviewed: 11 March 2024

    7.0
    It got the job done.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    They had no microwave in room but did have one on property. Vending machine should be cash and card acceptable. Ice machine was broken. Even though they served breakfast they had no utensils available for guests. But overall was a good night.

    The bed was comfortable. I slept like a baby. There were no bed bugs or loud guests.

    Stayed in March 2024

  • Reviewed: 2 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    They never refunded me my money

    The quality of the room

    Stayed in November 2023

  • Reviewed: 9 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Carpet is very dirty and needs replacing.

    The staff was very friendly and works very hard to clean a property that has seen better days. Very nice breakfast with eggs and sausage. Great hot coffee.

    Stayed in September 2023

  • Reviewed: 29 August 2023

    5.0
    Hotel choice went from bad to decent!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Having to check out 3 hotel rooms before I was given a decent room.

    Suite as an alternative stay.

    Stayed in August 2023

  • Reviewed: 24 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room - Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Nasty carpet that smells. Pieces of the bed missing, they only clean the room every 4 days, did not empty the trash at all. Someone left their trash in the hall, and no one picked it up.

    Price of the room.

    Stayed in August 2023

  • Reviewed: 23 July 2023

    6.0
    Overall I was stay there again the value was good
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Too much people traffic in and around the facility late, and the elevator was not cleaned properly

    The location was good

    Stayed in June 2023

  • Reviewed: 29 June 2023

    7.0
    For the price and short time we were there for the family reunion it was ok. Just needs to be update
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The shower curtain was very used and dirty. The ac unit was extremely dirty/dusty and not plugged in all the way. Stuffy in room. Struggle opening door with key card also.

    The breakfast was well put together. Maybe having a better way to do waffles would help congestion in the lobby.

    Stayed in June 2023

  • Reviewed: 26 June 2023

    6.0
    Not what you would expect
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom sinks was clogged up. So the bowl filled up pretty fast. Tub had long strings of hair in it. The door lock did not lock. The comforter had a hole in it. The temperature would not get the right cooling temperature. The icebox was not cleaned it had brown stains on the shelves. Only was given one wash rag when it should have been 2.

    The mattress was very comfortable. Like the fact that there was a mini fridge in room

    Stayed in June 2023

  • Reviewed: 18 May 2023

    7.0
    I would stay here again.
    • Leisure trip
    • People with friends
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    filthy hallway carpets

    comfortable beds

    Stayed in May 2023

  • Reviewed: 8 May 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    floors were dirty bathroom too

    Stayed in April 2023

  • Reviewed: 30 April 2023

    5.0
    It was ok, the price was really good but it was noisy to try to sleep
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I was really disappointed in the sausage and eggs for breakfast, we’re country folks and used to real food

    The staff was nice, the lady that checked us in was very nice, very helpful, she needs a raise.!!

    Stayed in April 2023

  • Reviewed: 7 April 2023

    7.0
    Our stay was satisfactory
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No toilet paper in the public restroom. Toaster didn't work at breakfast. The room was in need of restoration

    It was clean.

    Stayed in April 2023

  • Reviewed: 16 March 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Unsafe parking lot

    Good breakfast when it wasn't closed early

    Stayed in February 2023

  • Reviewed: 12 March 2023

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    MY non-smoking room smelled like smoke.

    Good customer service.

    Stayed in March 2023

  • Reviewed: 27 February 2023

    6.0
    Had an alright time, came in late, checked out early. Good for price.
    • Leisure trip
    • Couple
    • Queen Room with Roll-In Shower - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The top quilt had some fresh mess on it, almost like it wasn’t changed from the last guest or cleaners made a small mess, but it wasn’t terrible. A few things were also caked with dust which isn’t a great sign. The breakfast wasn’t the best either, and the whole time we could smell STRONG cigarette smoke, we don’t smoke so it was very off putting.

    Staff was friendly super friendly. The bed was super comfy and blankets were warm with the cold AC paired with it.

    Stayed in February 2023

  • Reviewed: 20 February 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Booked a king room, was given a double. The tubs faucet was leaking all night. The curtain wouldn't close so the parking lot light was shining in the room. The refrigerator was unplugged when we got there. Front desk staff had a very abrupt unfriendly manner.

    The room was clean.

    Stayed in February 2023

  • Reviewed: 25 January 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Wish the rooms had a microwave.

    Great location for where I was going

    Stayed in January 2023

  • Reviewed: 21 December 2022

    5.0
    Passable
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No housekeeping service. Staff apologized for skipping my rooms but maid was gone for the day. Also had difficulty getting clean towels.

    Location

    Stayed in December 2022

  • Reviewed: 1 December 2022

    7.0
    All in all the stay wasn't bad . I would again
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Maybe they shoukd put a sign saying how too turn the heater on its a switch on the wall behind the curtain . I called twice thinking it didn't work all the time it's behind the curtain . I thought that was unusual .

    Breakfast could have been better, only had cold items no bacon are sausage. Kinda disappointed.

    Stayed in November 2022

  • Reviewed: 2 November 2022

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Queen Room with Roll-In Shower - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Their children and adult running in the hall making too much noise

    I love the bed put me right too sleep

    Stayed in October 2022

  • Reviewed: 18 October 2022

    7.0
    The desk clerk was friendly and room was clean bed was very comfortable
    • Leisure trip
    • Solo traveller
    • Queen Room - Accessible/Nonsmoking
    • Stayed 1 night
    • Submitted via mobile

    key card’s didn’t work had to go back to desk 3 times to get back in my room with my dinner coffee maker was missing the basket for the coffee

    convenient to where I needed to go

    Stayed in October 2022

  • Reviewed: 15 October 2022

    6.0
    It was ok
    • Leisure trip
    • Couple
    • Queen Room - Accessible/Nonsmoking
    • Stayed 1 night
    • Submitted via mobile

    I don’t think my comforter was changed. It had an odor and stains. I could be wrong. The keys don’t work properly for the doors. The key cards had food residue on them.

    I liked the space, the friendly staff, and the room was descent

    Stayed in October 2022

Showing 1 – 25

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